snipe-it/.github/ISSUE_TEMPLATE/bug_report.yml

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name: Bug Report
description: Create a report to help us improve
body:
- type: checkboxes
attributes:
label: Debug mode
description: Please confirm you have done the following before posting your bug report
options:
- label: I have enabled debug mode
required: true
- label: I have read [checked the Common Issues page](https://snipe-it.readme.io/docs/common-issues)
required: true
- type: textarea
attributes:
label: Describe the bug
description: A clear and concise description of what the bug is.
validations:
required: true
- type: textarea
attributes:
label: Reproduction steps
description: Steps to reproduce the behavior.
value: |
1.
2.
3.
...
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validations:
required: true
- type: textarea
attributes:
label: Expected behavior
description: A clear and concise description of what you expected to happen.
validations:
required: true
- type: textarea
attributes:
label: Screenshots
description: 'If applicable, add screenshots to help explain your problem.'
- type: markdown
attributes:
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value: "### Server"
- type: input
attributes:
label: Snipe-IT Version
validations:
required: true
- type: input
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id: server_operatingSystem
attributes:
label: Operating System
description: 'e.g. Ubuntu, Windows'
validations:
required: true
- type: input
attributes:
label: Web Server
description: 'e.g. Apache, IIS'
validations:
required: true
- type: input
attributes:
label: PHP Version
validations:
required: true
- type: markdown
attributes:
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value: "### Desktop"
- type: input
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id: desktop_operatingSystem
attributes:
label: Operating System
description: 'e.g. Ubuntu, Windows'
- type: input
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id: desktop_browser
attributes:
label: Browser
description: 'e.g. Google Chrome, Safari'
- type: input
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id: desktop_version
attributes:
label: Version
description: 'e.g. 93'
- type: markdown
attributes:
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value: "### Mobile"
- type: input
attributes:
label: Device
description: 'e.g. iPhone 6, Pixel 4a'
- type: input
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id: mobile_operatingSystem
attributes:
label: Operating System
description: 'e.g. iOS 8.1, Android 9'
- type: input
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id: mobile_browser
attributes:
label: Browser
description: 'e.g. Google Chrome, Safari'
- type: input
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id: mobile_version
attributes:
label: Version
description: 'e.g. 93'
- type: textarea
attributes:
label: Error messages
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description: |
WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error
If a stacktrace is provided in the error, include that too.
Any errors that appear in your browser's error console.
Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo.
Include any additional information you can find in `storage/logs` and your webserver's logs.
Include the output from `php -m` (this should display what modules you have enabled.)
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render: shell
- type: textarea
attributes:
label: Additional context
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description: |
Is this a fresh install or an upgrade?
What OS and web server you're running Snipe-IT on
What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
Include what you've done so far in the installation, and if you got any error messages along the way.
Indicate whether or not you've manually edited any data directly in the database
Add any other context about the problem here.
- type: markdown
attributes:
value: Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.