snipe-it/.github/ISSUE_TEMPLATE/bug_report.yml

121 lines
3.8 KiB
YAML

name: Bug Report
description: Create a report to help us improve
body:
- type: checkboxes
attributes:
label: Debug mode
description: Please confirm you have done the following before posting your bug report
options:
- label: I have enabled debug mode
required: true
- label: I have read [checked the Common Issues page](https://snipe-it.readme.io/docs/common-issues)
required: true
- type: textarea
attributes:
label: Describe the bug
description: A clear and concise description of what the bug is.
validations:
required: true
- type: textarea
attributes:
label: Reproduction steps
description: Steps to reproduce the behavior.
value: |
1.
2.
3.
...
validations:
required: true
- type: textarea
attributes:
label: Expected behavior
description: A clear and concise description of what you expected to happen.
validations:
required: true
- type: textarea
attributes:
label: Screenshots
description: 'If applicable, add screenshots to help explain your problem.'
- type: markdown
attributes:
value: Server
- type: input
attributes:
label: Snipe-IT Version
validations:
required: true
- type: input
attributes:
label: Operating System
description: 'e.g. Ubuntu, Windows'
validations:
required: true
- type: input
attributes:
label: Web Server
description: 'e.g. Apache, IIS'
validations:
required: true
- type: input
attributes:
label: PHP Version
validations:
required: true
- type: markdown
attributes:
value: Desktop
- type: input
attributes:
label: Operating System
description: 'e.g. Ubuntu, Windows'
- type: input
attributes:
label: Browser
description: 'e.g. Google Chrome, Safari'
- type: input
attributes:
label: Version
description: 'e.g. 93'
- type: markdown
attributes:
value: Mobile
- type: input
attributes:
label: Device
description: 'e.g. iPhone 6, Pixel 4a'
- type: input
attributes:
label: Operating System
description: 'e.g. iOS 8.1, Android 9'
- type: input
attributes:
label: Browser
description: 'e.g. Google Chrome, Safari'
- type: input
attributes:
label: Version
description: 'e.g. 93'
- type: textarea
attributes:
label: Error messages
description: WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error |
If a stacktrace is provided in the error, include that too. |
Any errors that appear in your browser's error console. |
Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo. |
Include any additional information you can find in `storage/logs` and your webserver's logs. |
Include the output from `php -m` (this should display what modules you have enabled.)
render: shell
- type: textarea
attributes:
label: Additional context
description: Is this a fresh install or an upgrade? |
What OS and web server you're running Snipe-IT on |
What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) |
Include what you've done so far in the installation, and if you got any error messages along the way. |
Indicate whether or not you've manually edited any data directly in the database |
Add any other context about the problem here.
- type: markdown
attributes:
value: Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.