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123 lines
3.8 KiB
YAML
123 lines
3.8 KiB
YAML
name: Bug Report
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description: Create a report to help us improve
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body:
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- type: checkboxes
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attributes:
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label: Debug mode
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description: Please confirm you have done the following before posting your bug report
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options:
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- label: I have enabled debug mode
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required: true
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- label: I have read [checked the Common Issues page](https://snipe-it.readme.io/docs/common-issues)
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required: true
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- type: textarea
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attributes:
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label: Describe the bug
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description: A clear and concise description of what the bug is.
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validations:
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required: true
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- type: textarea
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attributes:
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label: Reproduction steps
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description: Steps to reproduce the behavior.
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value: |
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1.
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2.
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3.
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...
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validations:
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required: true
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- type: textarea
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attributes:
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label: Expected behavior
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description: A clear and concise description of what you expected to happen.
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validations:
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required: true
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- type: textarea
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attributes:
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label: Screenshots
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description: 'If applicable, add screenshots to help explain your problem.'
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- type: markdown
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attributes:
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value: Server
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- type: input
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attributes:
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label: Snipe-IT Version
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validations:
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required: true
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- type: input
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attributes:
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label: Operating System
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description: 'e.g. Ubuntu, Windows'
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validations:
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required: true
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- type: input
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attributes:
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label: Web Server
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description: 'e.g. Apache, IIS'
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validations:
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required: true
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- type: input
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attributes:
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label: PHP Version
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validations:
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required: true
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- type: markdown
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attributes:
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value: Desktop
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- type: input
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attributes:
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label: Operating System
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description: 'e.g. Ubuntu, Windows'
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- type: input
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attributes:
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label: Browser
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description: 'e.g. Google Chrome, Safari'
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- type: input
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attributes:
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label: Version
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description: 'e.g. 93'
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- type: markdown
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attributes:
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value: Mobile
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- type: input
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attributes:
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label: Device
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description: 'e.g. iPhone 6, Pixel 4a'
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- type: input
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attributes:
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label: Operating System
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description: 'e.g. iOS 8.1, Android 9'
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- type: input
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attributes:
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label: Browser
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description: 'e.g. Google Chrome, Safari'
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- type: input
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attributes:
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label: Version
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description: 'e.g. 93'
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- type: textarea
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attributes:
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label: Error messages
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description: |
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WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error
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If a stacktrace is provided in the error, include that too.
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Any errors that appear in your browser's error console.
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Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo.
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Include any additional information you can find in `storage/logs` and your webserver's logs.
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Include the output from `php -m` (this should display what modules you have enabled.)
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render: shell
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- type: textarea
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attributes:
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label: Additional context
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description: |
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Is this a fresh install or an upgrade?
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What OS and web server you're running Snipe-IT on
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What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
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Include what you've done so far in the installation, and if you got any error messages along the way.
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Indicate whether or not you've manually edited any data directly in the database
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Add any other context about the problem here.
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- type: markdown
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attributes:
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value: Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.
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