meshtastic/website/docs/getting-started/faq.md

---
id: faq
title: Frequenty Asked Questions (FAQ)
sidebar_label: Frequenty Asked Questions
slug: /getting-started/faq
---
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## General

Q: What is Meshtastic?
* Meshtastic is most awesome long range, low power communications service on the planet earth! That's not even an exageration!

Q: Where can I get additional help, ask questions or bond with the Meshtastic community?
* After reading this FAQ, there are two places ... The preferred place is to check out the [Fourm](https://meshtastic.discourse.group). There you can be part of our growing community and search for previosly posts that may be similar to what you're looking for. We also have the [Meshtastic Discord](https://discord.com/invite/UQJ5QuM7vq) server where you may connect with like minded people.

Q: How can I contribute to Meshtastic?
* Everyone contributes in a different way. Join the [Fourm](https://meshtastic.discourse.group) and/or the [Meshtastic Discord](https://discord.com/invite/UQJ5QuM7vq) and introduce yourself. We're all very friendly. If you'd like to pitch in some code, check out the [Developers](https://meshtastic.org/docs/developers) menu on the left.

## Device (aka Node)

Q: Where do I purchase the device hardware?
* Answer TBD

Q: I have my hardware. How do I install the firmware?
* Answer TBD

Q: How do I update the firmware to the latest version?
* Answer TBD

Q: My device has gone to sleep. Are received messages lost?
* The LORA radio on the node is still active and will wake up the CPU when the device is sleeping. If your phone is in range, the node will relay any messages your phone may have missed. If you're in range and your device is active, messages have not been lost.

Q: My device has gone to sleep and I can't send any messages.
* Once the node wakes up from sleep, your phone will relay any delayed messages through your node and to the mesh network. Give it a few minutes and it'll do the right thing.

Q: How do I turn on / off an esp32 tbeam based device?
* Answer TBD

Q: How can I tell the device not to sleep?
* Answer TBD



### Plugins

Q: What are Plugins?
* Plugins are features that expand the basic device functionalty and/or integrations with other services.

Q: What plugins do we have available?
* To see the list of available plugins, please go to: https://meshtastic.org/docs/software/plugins/plugins

Q: I'd like to write a plugin. How do I get started?
* See: https://meshtastic.org/docs/developers/device/plugin-api

## Android

Q: What versions of Android does the Meshtastic Android App require?
* Answer TBD

Q: What's the cloud icon next to the message?
* Empty Cloud - In route to your device.
* Up Arrow - Queued to be sent over the mesh.
* Check Mark - Delivered over the mesh.
* Cross Mark - Error

Q: How can I clear the message history?
* Clear the storage from Android Settings > App

## iOS

Q: What version of iOS does the Meshtastic iOS App Require?
* Answer TBD

Q: How do I get the Meshtastic iOS App?
* Answer TBD

## Bluetooth

Q: How do I pair my phone to the device if my device doesn't have a screen?
* Answer TBD

## WiFi / Web Browser

Q: How do I turn on the WiFI radio?
* See: https://meshtastic.org/docs/software/device/device-wifi

Q: When I turn on WiFi, Bluetooth turns off. Why is this?
* Currently WiFi and Bluetooth can be turned on at the same time.

Q: How do I access the network from my web browser?
* Answer TBD

## Channels

Q: What is a Meshtastic Channel?
* This is the LoRa channel you're broadcasting on, the modem configuration (spreading factor, bandwidth and error correction), along with a special identifier for your group and optional encryption.

Q: What is a LoRa channel?
* This is the LoRa frequency within the Frequency band your device is configured to use.

Q: How do I share my Meshtastic Channel with other people?
* Your Meshtastic client (Android, iOS, Web or Python) will provide you a URL or QR code. You can email, text or print this URL or QR code and share it with people you want to join your Meshtastic Channel.

Q: What is a Primary Channel?
* This is the first channel that's created for you when you initially setup your Meshtastic Channel.

Q: What is a Secondary Channel?
* As this is a new feature, secondary Channels work on the device and the Python Script. Support for secondary channels by other clients are pending. For more information: https://meshtastic.org/docs/software/device/device-channels#how-to-use-secondary-channels

## Commmand Line / Python

Q: Question
* Answer TBD