From 23b1d34b949db00724bb3b203968c340a948db4f Mon Sep 17 00:00:00 2001 From: Hays Chan <25737801+hayschan@users.noreply.github.com> Date: Mon, 2 Dec 2024 20:26:38 +0800 Subject: [PATCH] update OTA instructions for iOS with packet settings - Added detailed steps to enable "Packets Receipt Notification" in the nRF DFU app, which unlocks the ability to adjust the number of packets. - Improved troubleshooting section to include advice on reducing the number of packets to improve upload stability. - Clarified the upload process and estimated time for completion (around 10 minutes with ~1 kB/s upload speed). --- docs/getting-started/flashing-firmware/nrf52/ota.mdx | 11 +++++++++++ 1 file changed, 11 insertions(+) diff --git a/docs/getting-started/flashing-firmware/nrf52/ota.mdx b/docs/getting-started/flashing-firmware/nrf52/ota.mdx index 65211882..65426284 100644 --- a/docs/getting-started/flashing-firmware/nrf52/ota.mdx +++ b/docs/getting-started/flashing-firmware/nrf52/ota.mdx @@ -51,5 +51,16 @@ OTA firmware updates are available on iOS & iPadOS using the nRF Device Firmware 4. Connect to your device 5. Upload the firmware +If the upload fails, here are some tips based on common issues: + +1. **Ensure the correct app is used:** Double-check that you’ve downloaded the **nRF Device Firmware Update (nrF DFU)** app, not the nRF Connect app. +2. **Adjust packet settings:** In the app’s settings, the default number of packets is often set to 23. If you experience upload failures, follow these steps to adjust the packet size: + 1. Enable "**Packets Receipt Notification**" in the app settings. + 2. After enabling this, the "**Number of Packets**" setting will become active, allowing you to reduce it. Try changing the number of packets to **5**. + 3. Upload the firmware. Wait patiently. The upload speed is reported to be around 1 kB/s, so the process may take approximately 10 minutes to complete. + 4. If it still fails, reduce the value by one and retry the upload. + +*Note: Enabling "Packets Receipt Notification" is critical, as it unlocks the ability to modify the packet count. Reducing the packet size can significantly improve the upload stability and reduce the likelihood of failure.* +