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add references to factory erase and convert
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The nRF52 based devices have the easiest firmware upgrade process. No driver or software install is required on any platform.
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1. The [Drag & Drop](/docs/getting-started/flashing-firmware/nrf52/drag-n-drop) firmware installation method is considered the "manual process" and recommended as the easiest solution.
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### Drag & Drop
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The [Drag & Drop](/docs/getting-started/flashing-firmware/nrf52/drag-n-drop) firmware installation method is considered the "manual process" and recommended as the easiest solution.
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### Factory Erase
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You may wish to perform a [Factory Erase](/docs/getting-started/flashing-firmware/nrf52/nrf52-erase) prior to installing firmware to clear data that may change format and location between releases.
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### Convert RAK4631-R to RAK4631
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If your device did not come with the Arduino bootloader you will need to [perform the conversion](/docs/getting-started/flashing-firmware/nrf52/convert-rak4631r)
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