n8n/packages/nodes-base/nodes/Zendesk/TriggerPlaceholders.ts

import type { INodePropertyOptions } from 'n8n-workflow';

export const triggerPlaceholders = [
	{
		name: 'Title',
		value: 'ticket.title',
		description: "Ticket's subject",
	},
	{
		name: 'Description',
		value: 'ticket.description',
		description: "Ticket's description",
	},
	{
		name: 'URL',
		value: 'ticket.url',
		description: "Ticket's URL",
	},
	{
		name: 'ID',
		value: 'ticket.id',
		description: "Ticket's ID",
	},
	{
		name: 'External ID',
		value: 'ticket.external_id',
		description: "Ticket's external ID",
	},
	{
		name: 'Via',
		value: 'ticket.via',
		description: "Ticket's source",
	},
	{
		name: 'Status',
		value: 'ticket.status',
		description: "Ticket's status",
	},
	{
		name: 'Priority',
		value: 'ticket.priority',
		description: "Ticket's priority",
	},
	{
		name: 'Type',
		value: 'ticket.ticket_type',
		description: "Ticket's type",
	},
	{
		name: 'Group Name',
		value: 'ticket.group.name',
		description: "Ticket's assigned group",
	},
	{
		name: 'Brand Name',
		value: 'ticket.brand.name',
		description: "Ticket's brand",
	},
	{
		name: 'Due Date',
		value: 'ticket.due_date',
		description: "Ticket's due date (relevant for tickets of type Task)",
	},
	{
		name: 'Account',
		value: 'ticket.account',
		description: "This Zendesk Support's account name",
	},
	{
		name: 'Assignee Email',
		value: 'ticket.assignee.email',
		description: 'Ticket assignee email (if any)',
	},
	{
		name: 'Assignee Name',
		value: 'ticket.assignee.name',
		description: "Assignee's full name",
	},
	{
		name: 'Assignee First Name',
		value: 'ticket.assignee.first_name',
		description: "Assignee's first name",
	},
	{
		name: 'Assignee Last Name',
		value: 'ticket.assignee.last_name',
		description: "Assignee's last name",
	},
	{
		name: 'Requester Full Name',
		value: 'ticket.requester.name',
		description: "Requester's full name",
	},
	{
		name: 'Requester First Name',
		value: 'ticket.requester.first_name',
		description: "Requester's first name",
	},
	{
		name: 'Requester Last Name',
		value: 'ticket.requester.last_name',
		description: "Requester's last name",
	},
	{
		name: 'Requester Email',
		value: 'ticket.requester.email',
		description: "Requester's email",
	},
	{
		name: 'Requester Language',
		value: 'ticket.requester.language',
		description: "Requester's language",
	},
	{
		name: 'Requester Phone',
		value: 'ticket.requester.phone',
		description: "Requester's phone number",
	},
	{
		name: 'Requester External ID',
		value: 'ticket.requester.external_id',
		description: "Requester's external ID",
	},
	{
		name: 'Requester Field',
		value: 'ticket.requester.requester_field',
		description: 'Name or email',
	},
	{
		name: 'Requester Details',
		value: 'ticket.requester.details',
		description: "Detailed information about the ticket's requester",
	},
	{
		name: 'Requester Organization',
		value: 'ticket.organization.name',
		description: "Requester's organization",
	},
	{
		name: "Ticket's Organization External ID",
		value: 'ticket.organization.external_id',
	},
	{
		name: 'Organization Details',
		value: 'ticket.organization.details',
		description: "The details about the organization of the ticket's requester",
	},
	{
		name: 'Organization Note',
		value: 'ticket.organization.notes',
		description: "The notes about the organization of the ticket's requester",
	},
	{
		name: "Ticket's CCs",
		value: 'ticket.ccs',
	},
	{
		name: "Ticket's CCs Names",
		value: 'ticket.cc_names',
	},
	{
		name: "Ticket's Tags",
		value: 'ticket.tags',
	},
	{
		name: 'Current Holiday Name',
		value: 'ticket.current_holiday_name',
		description: "Displays the name of the current holiday on the ticket's schedule",
	},
	{
		name: 'Current User Name',
		value: 'current_user.name',
		description: 'Your full name',
	},
	{
		name: 'Current User First Name',
		value: 'current_user.first_name',
		description: 'Your first name',
	},
	{
		name: 'Current User Email',
		value: 'current_user.email',
		description: 'Your primary email',
	},
	{
		name: 'Current User Organization Name',
		value: 'current_user.organization.name',
		description: 'Your default organization',
	},
	{
		name: 'Current User Organization Details',
		value: 'current_user.organization.details',
		description: "Your default organization's details",
	},
	{
		name: 'Current User Organization Notes',
		value: 'current_user.organization.notes',
		description: "Your default organization's note",
	},
	{
		name: 'Current User Language',
		value: 'current_user.language',
		description: 'Your chosen language',
	},
	{
		name: 'Current User External ID',
		value: 'current_user.external_id',
		description: 'Your external ID',
	},
	{
		name: 'Current User Notes',
		value: 'current_user.notes',
		description: 'Your notes, stored in your profile',
	},
	{
		name: 'Satisfaction Current Rating',
		value: 'satisfaction.current_rating',
		description: 'The text of the current satisfaction rating',
	},
	{
		name: 'Satisfaction Current Comment',
		value: 'satisfaction.current_comment',
		description: 'The text of the current satisfaction rating comment',
	},
] as INodePropertyOptions[];