2020-04-07 21:35:50 -07:00
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import {
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INodeProperties,
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} from 'n8n-workflow';
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2020-04-07 21:35:50 -07:00
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export const ticketOperations = [
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{
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displayName: 'Operation',
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name: 'operation',
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type: 'options',
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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},
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},
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options: [
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{
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name: 'Create',
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value: 'create',
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description: 'Create a ticket',
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},
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{
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name: 'Delete',
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value: 'delete',
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description: 'Delete a ticket',
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},
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{
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name: 'Get',
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value: 'get',
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description: 'Get a ticket',
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},
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{
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name: 'Get All',
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value: 'getAll',
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description: 'Get all tickets',
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},
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{
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name: 'Update',
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value: 'update',
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description: 'Update a ticket',
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},
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],
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default: 'create',
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description: 'The operation to perform.',
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},
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] as INodeProperties[];
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export const ticketFields = [
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/* -------------------------------------------------------------------------- */
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/* ticket:create */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Pipeline ID',
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name: 'pipelineId',
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type: 'options',
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required: true,
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typeOptions: {
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loadOptionsMethod: 'getTicketPipelines',
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},
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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default: '',
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description: 'The ID of the pipeline the ticket is in.',
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},
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{
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displayName: 'Stage ID',
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name: 'stageId',
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type: 'options',
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required: true,
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typeOptions: {
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loadOptionsMethod: 'getTicketStages',
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loadOptionsDependsOn: [
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'pipelineId',
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],
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},
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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default: '',
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description: 'The ID of the pipeline the ticket is in.',
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},
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{
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displayName: 'Ticket Name',
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name: 'ticketName',
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type: 'string',
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required: true,
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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default: '',
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description: 'The ID of the pipeline the ticket is in.',
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},
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{
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displayName: 'Additional Fields',
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name: 'additionalFields',
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type: 'collection',
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placeholder: 'Add Field',
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default: {},
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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options: [
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{
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displayName: 'Company Ids',
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name: 'associatedCompanyIds',
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type: 'multiOptions',
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typeOptions: {
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loadOptionsMethod: 'getCompanies',
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},
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default: [],
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description: 'Companies associated with the ticket',
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},
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{
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displayName: 'Contact Ids',
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name: 'associatedContactIds',
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type: 'multiOptions',
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typeOptions: {
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loadOptionsMethod: 'getContacts',
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},
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default: [],
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description: 'Contacts associated with the ticket',
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},
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{
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displayName: 'Category',
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name: 'category',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getTicketCategories',
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},
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default: '',
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description: 'Main reason customer reached out for help',
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},
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{
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displayName: 'Close Date',
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name: 'closeDate',
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type: 'dateTime',
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default: '',
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description: 'The date the ticket was closed',
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},
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{
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displayName: 'Create Date',
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name: 'createDate',
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type: 'dateTime',
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default: '',
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description: 'the date the ticket was created',
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},
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{
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displayName: 'Description',
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name: 'description',
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type: 'string',
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typeOptions: {
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alwaysOpenEditWindow: true,
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},
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default: '',
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description: 'Description of the ticket',
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},
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{
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displayName: 'Priority',
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name: 'priority',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getTicketPriorities',
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},
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default: '',
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description: 'The level of attention needed on the ticket',
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},
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{
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displayName: 'Resolution',
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name: 'resolution',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getTicketResolutions',
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},
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default: '',
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description: 'The action taken to resolve the ticket',
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},
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{
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displayName: 'Source',
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name: 'source',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getTicketSources',
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},
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default: '',
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description: 'Channel where ticket was originally submitted',
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},
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{
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displayName: 'Ticket Owner ID',
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name: 'ticketOwnerId',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getOwners',
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},
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default: '',
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description: `The user from your team that the ticket is assigned to.</br>
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You can assign additional users to a ticket record by creating a custom HubSpot user property`,
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},
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],
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},
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/* -------------------------------------------------------------------------- */
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/* ticket:update */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Ticket ID',
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name: 'ticketId',
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type: 'string',
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required: true,
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'update',
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],
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},
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},
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default: '',
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description: 'Unique identifier for a particular ticket.',
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},
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{
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displayName: 'Update Fields',
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name: 'updateFields',
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type: 'collection',
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placeholder: 'Add Field',
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default: {},
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'update',
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],
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},
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},
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options: [
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{
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displayName: 'Company Ids',
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name: 'associatedCompanyIds',
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type: 'multiOptions',
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typeOptions: {
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loadOptionsMethod: 'getCompanies',
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},
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default: [],
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description: 'Companies associated with the ticket.',
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},
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{
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displayName: 'Contact Ids',
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name: 'associatedContactIds',
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type: 'multiOptions',
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typeOptions: {
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loadOptionsMethod: 'getContacts',
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},
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default: [],
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description: 'Contact associated with the ticket.',
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},
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{
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displayName: 'Category',
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name: 'category',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getTicketCategories',
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},
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default: '',
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description: 'Main reason customer reached out for help.',
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},
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{
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displayName: 'Close Date',
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name: 'closeDate',
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type: 'dateTime',
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default: '',
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description: 'The date the ticket was closed.',
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},
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{
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displayName: 'Create Date',
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name: 'createDate',
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type: 'dateTime',
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default: '',
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description: 'The date the ticket was created.',
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},
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{
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displayName: 'Description',
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name: 'description',
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type: 'string',
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typeOptions: {
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alwaysOpenEditWindow: true,
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},
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default: '',
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description: 'Description of the ticket',
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},
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{
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displayName: 'Pipeline ID',
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name: 'pipelineId',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getTicketPipelines',
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},
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default: '',
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description: 'The ID of the pipeline the ticket is in.',
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},
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{
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displayName: 'Priority',
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name: 'priority',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getTicketPriorities',
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},
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default: '',
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description: 'The level of attention needed on the ticket',
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},
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{
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displayName: 'Resolution',
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name: 'resolution',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getTicketResolutions',
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},
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default: '',
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description: 'The action taken to resolve the ticket',
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},
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{
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displayName: 'Source',
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name: 'source',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getTicketSources',
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},
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default: '',
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description: 'Channel where ticket was originally submitted.',
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},
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{
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displayName: 'Ticket Name',
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name: 'ticketName',
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type: 'string',
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default: '',
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description: 'The ID of the pipeline the ticket is in. ',
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},
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{
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displayName: 'Ticket Owner ID',
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name: 'ticketOwnerId',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getOwners',
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},
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default: '',
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description: `The user from your team that the ticket is assigned to.</br>
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You can assign additional users to a ticket record by creating a custom HubSpot user property`,
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},
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],
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},
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/* -------------------------------------------------------------------------- */
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/* ticket:get */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Ticket ID',
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name: 'ticketId',
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type: 'string',
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required: true,
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'get',
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],
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},
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},
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default: '',
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description: 'Unique identifier for a particular ticket',
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2020-04-07 21:35:50 -07:00
|
|
|
},
|
2021-01-31 23:31:40 -08:00
|
|
|
{
|
|
|
|
displayName: 'Additional Fields',
|
|
|
|
name: 'additionalFields',
|
|
|
|
type: 'collection',
|
|
|
|
placeholder: 'Add Field',
|
|
|
|
default: {},
|
|
|
|
displayOptions: {
|
|
|
|
show: {
|
|
|
|
resource: [
|
|
|
|
'ticket',
|
|
|
|
],
|
|
|
|
operation: [
|
|
|
|
'get',
|
|
|
|
],
|
|
|
|
},
|
2020-04-07 21:35:50 -07:00
|
|
|
},
|
2021-01-31 23:31:40 -08:00
|
|
|
options: [
|
|
|
|
{
|
|
|
|
displayName: 'Include Deleted',
|
|
|
|
name: 'includeDeleted',
|
|
|
|
type: 'boolean',
|
|
|
|
default: false,
|
|
|
|
},
|
|
|
|
{
|
|
|
|
displayName: 'Properties',
|
|
|
|
name: 'properties',
|
|
|
|
type: 'multiOptions',
|
|
|
|
typeOptions: {
|
|
|
|
loadOptionsMethod: 'getTicketProperties',
|
|
|
|
},
|
|
|
|
default: [],
|
|
|
|
description: `Used to include specific ticket properties in the results.<br/>
|
2020-04-07 21:35:50 -07:00
|
|
|
By default, the results will only include ticket ID and will not include the values for any properties for your tickets.<br/>
|
|
|
|
Including this parameter will include the data for the specified property in the results.<br/>
|
|
|
|
You can include this parameter multiple times to request multiple properties separed by ,.`,
|
2021-01-31 23:31:40 -08:00
|
|
|
},
|
|
|
|
{
|
|
|
|
displayName: 'Properties With History',
|
|
|
|
name: 'propertiesWithHistory',
|
|
|
|
type: 'string',
|
|
|
|
default: '',
|
|
|
|
description: `Works similarly to properties=, but this parameter will include the history for the specified property,<br/>
|
2020-04-07 21:35:50 -07:00
|
|
|
instead of just including the current value. Use this parameter when you need the full history of changes to a property's value.`,
|
2021-01-31 23:31:40 -08:00
|
|
|
},
|
|
|
|
],
|
2020-04-07 21:35:50 -07:00
|
|
|
},
|
2021-01-31 23:31:40 -08:00
|
|
|
|
|
|
|
/* -------------------------------------------------------------------------- */
|
|
|
|
/* ticket:getAll */
|
|
|
|
/* -------------------------------------------------------------------------- */
|
|
|
|
{
|
|
|
|
displayName: 'Return All',
|
|
|
|
name: 'returnAll',
|
|
|
|
type: 'boolean',
|
|
|
|
displayOptions: {
|
|
|
|
show: {
|
|
|
|
resource: [
|
|
|
|
'ticket',
|
|
|
|
],
|
|
|
|
operation: [
|
|
|
|
'getAll',
|
|
|
|
],
|
|
|
|
},
|
2020-04-07 21:35:50 -07:00
|
|
|
},
|
2021-01-31 23:31:40 -08:00
|
|
|
default: false,
|
|
|
|
description: 'If all results should be returned or only up to a given limit.',
|
2020-04-07 21:35:50 -07:00
|
|
|
},
|
2021-01-31 23:31:40 -08:00
|
|
|
{
|
|
|
|
displayName: 'Limit',
|
|
|
|
name: 'limit',
|
|
|
|
type: 'number',
|
|
|
|
displayOptions: {
|
|
|
|
show: {
|
|
|
|
resource: [
|
|
|
|
'ticket',
|
|
|
|
],
|
|
|
|
operation: [
|
|
|
|
'getAll',
|
|
|
|
],
|
|
|
|
returnAll: [
|
|
|
|
false,
|
|
|
|
],
|
|
|
|
},
|
|
|
|
},
|
|
|
|
typeOptions: {
|
|
|
|
minValue: 1,
|
|
|
|
maxValue: 250,
|
2020-04-07 21:35:50 -07:00
|
|
|
},
|
2021-01-31 23:31:40 -08:00
|
|
|
default: 100,
|
|
|
|
description: 'How many results to return.',
|
2020-04-07 21:35:50 -07:00
|
|
|
},
|
2021-01-31 23:31:40 -08:00
|
|
|
{
|
|
|
|
displayName: 'Additional Fields',
|
|
|
|
name: 'additionalFields',
|
|
|
|
type: 'collection',
|
|
|
|
placeholder: 'Add Field',
|
|
|
|
default: {},
|
|
|
|
displayOptions: {
|
|
|
|
show: {
|
|
|
|
resource: [
|
|
|
|
'ticket',
|
|
|
|
],
|
|
|
|
operation: [
|
|
|
|
'getAll',
|
|
|
|
],
|
|
|
|
},
|
|
|
|
},
|
|
|
|
options: [
|
|
|
|
{
|
|
|
|
displayName: 'Properties',
|
|
|
|
name: 'properties',
|
|
|
|
type: 'multiOptions',
|
|
|
|
typeOptions: {
|
|
|
|
loadOptionsMethod: 'getTicketProperties',
|
|
|
|
},
|
|
|
|
default: [],
|
|
|
|
description: `Used to include specific ticket properties in the results.<br/>
|
2020-04-07 21:35:50 -07:00
|
|
|
By default, the results will only include ticket ID and will not include the values for any properties for your tickets.<br/>
|
|
|
|
Including this parameter will include the data for the specified property in the results.<br/>
|
|
|
|
You can include this parameter multiple times to request multiple properties separed by ,.`,
|
2021-01-31 23:31:40 -08:00
|
|
|
},
|
|
|
|
{
|
|
|
|
displayName: 'Properties With History',
|
|
|
|
name: 'propertiesWithHistory',
|
|
|
|
type: 'string',
|
|
|
|
default: '',
|
|
|
|
description: `Works similarly to properties=, but this parameter will include the history for the specified property,<br/>
|
2020-04-07 21:35:50 -07:00
|
|
|
instead of just including the current value. Use this parameter when you need the full history of changes to a property's value.`,
|
2021-01-31 23:31:40 -08:00
|
|
|
},
|
|
|
|
],
|
|
|
|
},
|
|
|
|
|
|
|
|
/* -------------------------------------------------------------------------- */
|
|
|
|
/* ticket:delete */
|
|
|
|
/* -------------------------------------------------------------------------- */
|
|
|
|
{
|
|
|
|
displayName: 'Ticket ID',
|
|
|
|
name: 'ticketId',
|
|
|
|
type: 'string',
|
|
|
|
required: true,
|
|
|
|
displayOptions: {
|
|
|
|
show: {
|
|
|
|
resource: [
|
|
|
|
'ticket',
|
|
|
|
],
|
|
|
|
operation: [
|
|
|
|
'delete',
|
|
|
|
],
|
|
|
|
},
|
2020-04-07 21:35:50 -07:00
|
|
|
},
|
2021-01-31 23:31:40 -08:00
|
|
|
default: '',
|
|
|
|
description: 'Unique identifier for a particular ticket',
|
2020-04-07 21:35:50 -07:00
|
|
|
},
|
|
|
|
] as INodeProperties[];
|