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import {
INodeProperties ,
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} from 'n8n-workflow' ;
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export const ticketOperations : INodeProperties [ ] = [
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{
displayName : 'Operation' ,
name : 'operation' ,
type : 'options' ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
} ,
} ,
options : [
{
name : 'Create' ,
value : 'create' ,
description : 'Create a ticket' ,
} ,
{
name : 'Delete' ,
value : 'delete' ,
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description : 'Delete a ticket' ,
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} ,
{
name : 'Get' ,
value : 'get' ,
description : 'Get a ticket' ,
} ,
{
name : 'Get All' ,
value : 'getAll' ,
description : 'Get all tickets' ,
} ,
{
name : 'Update' ,
value : 'update' ,
description : 'Update a ticket' ,
} ,
] ,
default : 'create' ,
description : 'The operation to perform.' ,
} ,
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] ;
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export const ticketFields : INodeProperties [ ] = [
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/* -------------------------------------------------------------------------- */
/* ticket:create */
/* -------------------------------------------------------------------------- */
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{
displayName : 'Pipeline ID' ,
name : 'pipelineId' ,
type : 'options' ,
required : true ,
typeOptions : {
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loadOptionsMethod : 'getTicketPipelines' ,
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} ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'create' ,
] ,
} ,
} ,
default : '' ,
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description : 'The ID of the pipeline the ticket is in' ,
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} ,
{
displayName : 'Stage ID' ,
name : 'stageId' ,
type : 'options' ,
required : true ,
typeOptions : {
loadOptionsMethod : 'getTicketStages' ,
loadOptionsDependsOn : [
'pipelineId' ,
] ,
} ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'create' ,
] ,
} ,
} ,
default : '' ,
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description : 'The ID of the pipeline the ticket is in' ,
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} ,
{
displayName : 'Ticket Name' ,
name : 'ticketName' ,
type : 'string' ,
required : true ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'create' ,
] ,
} ,
} ,
default : '' ,
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description : 'The ID of the pipeline the ticket is in' ,
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} ,
{
displayName : 'Additional Fields' ,
name : 'additionalFields' ,
type : 'collection' ,
placeholder : 'Add Field' ,
default : { } ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'create' ,
] ,
} ,
} ,
options : [
{
displayName : 'Company Ids' ,
name : 'associatedCompanyIds' ,
type : 'multiOptions' ,
typeOptions : {
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loadOptionsMethod : 'getCompanies' ,
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} ,
default : [ ] ,
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description : 'Companies associated with the ticket' ,
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} ,
{
displayName : 'Contact Ids' ,
name : 'associatedContactIds' ,
type : 'multiOptions' ,
typeOptions : {
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loadOptionsMethod : 'getContacts' ,
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} ,
default : [ ] ,
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description : 'Contacts associated with the ticket' ,
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} ,
{
displayName : 'Category' ,
name : 'category' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getTicketCategories' ,
} ,
default : '' ,
description : 'Main reason customer reached out for help' ,
} ,
{
displayName : 'Close Date' ,
name : 'closeDate' ,
type : 'dateTime' ,
default : '' ,
description : 'The date the ticket was closed' ,
} ,
{
displayName : 'Create Date' ,
name : 'createDate' ,
type : 'dateTime' ,
default : '' ,
description : 'the date the ticket was created' ,
} ,
{
displayName : 'Description' ,
name : 'description' ,
type : 'string' ,
typeOptions : {
alwaysOpenEditWindow : true ,
} ,
default : '' ,
description : 'Description of the ticket' ,
} ,
{
displayName : 'Priority' ,
name : 'priority' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getTicketPriorities' ,
} ,
default : '' ,
description : 'The level of attention needed on the ticket' ,
} ,
{
displayName : 'Resolution' ,
name : 'resolution' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getTicketResolutions' ,
} ,
default : '' ,
description : 'The action taken to resolve the ticket' ,
} ,
{
displayName : 'Source' ,
name : 'source' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getTicketSources' ,
} ,
default : '' ,
description : 'Channel where ticket was originally submitted' ,
} ,
{
displayName : 'Ticket Owner ID' ,
name : 'ticketOwnerId' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getOwners' ,
} ,
default : '' ,
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description : 'The user from your team that the ticket is assigned to. You can assign additional users to a ticket record by creating a custom HubSpot user property.' ,
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} ,
] ,
} ,
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/* -------------------------------------------------------------------------- */
/* ticket:update */
/* -------------------------------------------------------------------------- */
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{
displayName : 'Ticket ID' ,
name : 'ticketId' ,
type : 'string' ,
required : true ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'update' ,
] ,
} ,
} ,
default : '' ,
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description : 'Unique identifier for a particular ticket' ,
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} ,
{
displayName : 'Update Fields' ,
name : 'updateFields' ,
type : 'collection' ,
placeholder : 'Add Field' ,
default : { } ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'update' ,
] ,
} ,
} ,
options : [
{
displayName : 'Company Ids' ,
name : 'associatedCompanyIds' ,
type : 'multiOptions' ,
typeOptions : {
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loadOptionsMethod : 'getCompanies' ,
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} ,
default : [ ] ,
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description : 'Companies associated with the ticket' ,
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} ,
{
displayName : 'Contact Ids' ,
name : 'associatedContactIds' ,
type : 'multiOptions' ,
typeOptions : {
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loadOptionsMethod : 'getContacts' ,
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} ,
default : [ ] ,
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description : 'Contact associated with the ticket' ,
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} ,
{
displayName : 'Category' ,
name : 'category' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getTicketCategories' ,
} ,
default : '' ,
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description : 'Main reason customer reached out for help' ,
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} ,
{
displayName : 'Close Date' ,
name : 'closeDate' ,
type : 'dateTime' ,
default : '' ,
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description : 'The date the ticket was closed' ,
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} ,
{
displayName : 'Create Date' ,
name : 'createDate' ,
type : 'dateTime' ,
default : '' ,
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description : 'The date the ticket was created' ,
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} ,
{
displayName : 'Description' ,
name : 'description' ,
type : 'string' ,
typeOptions : {
alwaysOpenEditWindow : true ,
} ,
default : '' ,
description : 'Description of the ticket' ,
} ,
{
displayName : 'Pipeline ID' ,
name : 'pipelineId' ,
type : 'options' ,
typeOptions : {
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loadOptionsMethod : 'getTicketPipelines' ,
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} ,
default : '' ,
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description : 'The ID of the pipeline the ticket is in' ,
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} ,
{
displayName : 'Priority' ,
name : 'priority' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getTicketPriorities' ,
} ,
default : '' ,
description : 'The level of attention needed on the ticket' ,
} ,
{
displayName : 'Resolution' ,
name : 'resolution' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getTicketResolutions' ,
} ,
default : '' ,
description : 'The action taken to resolve the ticket' ,
} ,
{
displayName : 'Source' ,
name : 'source' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getTicketSources' ,
} ,
default : '' ,
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description : 'Channel where ticket was originally submitted' ,
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} ,
{
displayName : 'Ticket Name' ,
name : 'ticketName' ,
type : 'string' ,
default : '' ,
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description : 'The ID of the pipeline the ticket is in' ,
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} ,
{
displayName : 'Ticket Owner ID' ,
name : 'ticketOwnerId' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getOwners' ,
} ,
default : '' ,
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description : 'The user from your team that the ticket is assigned to. You can assign additional users to a ticket record by creating a custom HubSpot user property.' ,
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} ,
] ,
} ,
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/* -------------------------------------------------------------------------- */
/* ticket:get */
/* -------------------------------------------------------------------------- */
{
displayName : 'Ticket ID' ,
name : 'ticketId' ,
type : 'string' ,
required : true ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'get' ,
] ,
} ,
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} ,
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default : '' ,
description : 'Unique identifier for a particular ticket' ,
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} ,
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{
displayName : 'Additional Fields' ,
name : 'additionalFields' ,
type : 'collection' ,
placeholder : 'Add Field' ,
default : { } ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'get' ,
] ,
} ,
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} ,
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options : [
{
displayName : 'Include Deleted' ,
name : 'includeDeleted' ,
type : 'boolean' ,
default : false ,
} ,
{
displayName : 'Properties' ,
name : 'properties' ,
type : 'multiOptions' ,
typeOptions : {
loadOptionsMethod : 'getTicketProperties' ,
} ,
default : [ ] ,
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description : '<p>Used to include specific ticket properties in the results. By default, the results will only include ticket ID and will not include the values for any properties for your tickets.</p><p>Including this parameter will include the data for the specified property in the results. You can include this parameter multiple times to request multiple properties separated by a comma: <code>,</code>.</p>' ,
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} ,
{
displayName : 'Properties With History' ,
name : 'propertiesWithHistory' ,
type : 'string' ,
default : '' ,
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description : 'Works similarly to properties=, but this parameter will include the history for the specified property, instead of just including the current value. Use this parameter when you need the full history of changes to a property\'s value.' ,
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} ,
] ,
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} ,
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/* -------------------------------------------------------------------------- */
/* ticket:getAll */
/* -------------------------------------------------------------------------- */
{
displayName : 'Return All' ,
name : 'returnAll' ,
type : 'boolean' ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'getAll' ,
] ,
} ,
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} ,
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default : false ,
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description : 'Whether to return all results or only up to a given limit' ,
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} ,
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{
displayName : 'Limit' ,
name : 'limit' ,
type : 'number' ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'getAll' ,
] ,
returnAll : [
false ,
] ,
} ,
} ,
typeOptions : {
minValue : 1 ,
maxValue : 250 ,
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} ,
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default : 100 ,
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description : 'Max number of results to return' ,
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} ,
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{
displayName : 'Additional Fields' ,
name : 'additionalFields' ,
type : 'collection' ,
placeholder : 'Add Field' ,
default : { } ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'getAll' ,
] ,
} ,
} ,
options : [
{
displayName : 'Properties' ,
name : 'properties' ,
type : 'multiOptions' ,
typeOptions : {
loadOptionsMethod : 'getTicketProperties' ,
} ,
default : [ ] ,
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description : '<p>Used to include specific ticket properties in the results. By default, the results will only include ticket ID and will not include the values for any properties for your company.</p><p>Including this parameter will include the data for the specified property in the results. You can include this parameter multiple times to request multiple properties separated by a comma: <code>,</code>.</p>' ,
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} ,
{
displayName : 'Properties With History' ,
name : 'propertiesWithHistory' ,
type : 'string' ,
default : '' ,
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description : 'Works similarly to properties=, but this parameter will include the history for the specified property, instead of just including the current value. Use this parameter when you need the full history of changes to a property\'s value.' ,
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} ,
] ,
} ,
/* -------------------------------------------------------------------------- */
/* ticket:delete */
/* -------------------------------------------------------------------------- */
{
displayName : 'Ticket ID' ,
name : 'ticketId' ,
type : 'string' ,
required : true ,
displayOptions : {
show : {
resource : [
'ticket' ,
] ,
operation : [
'delete' ,
] ,
} ,
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} ,
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default : '' ,
description : 'Unique identifier for a particular ticket' ,
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} ,
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] ;