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import { INodeProperties } from 'n8n-workflow' ;
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export const conversationOperations = [
{
displayName : 'Operation' ,
name : 'operation' ,
type : 'options' ,
displayOptions : {
show : {
resource : [
'conversation' ,
] ,
} ,
} ,
options : [
{
name : 'Create' ,
value : 'create' ,
description : 'Create a new conversation' ,
} ,
{
name : 'Delete' ,
value : 'delete' ,
description : 'Delete a conversation' ,
} ,
{
name : 'Get' ,
value : 'get' ,
description : 'Get a conversation' ,
} ,
{
name : 'Get All' ,
value : 'getAll' ,
description : 'Get all conversations' ,
} ,
] ,
default : 'create' ,
description : 'The operation to perform.' ,
} ,
] as INodeProperties [ ] ;
export const conversationFields = [
/* -------------------------------------------------------------------------- */
/* conversation:create */
/* -------------------------------------------------------------------------- */
{
displayName : 'Mailbox' ,
name : 'mailboxId' ,
type : 'options' ,
typeOptions : {
loadOptionsMethod : 'getMailboxes' ,
} ,
required : true ,
displayOptions : {
show : {
operation : [
'create' ,
] ,
resource : [
'conversation' ,
] ,
} ,
} ,
default : '' ,
description : 'ID of a mailbox where the conversation is being created' ,
} ,
{
displayName : 'Status' ,
name : 'status' ,
type : 'options' ,
required : true ,
options : [
{
name : 'Active' ,
value : 'active' ,
} ,
{
name : 'Closed' ,
value : 'closed' ,
} ,
{
name : 'Pending' ,
value : 'pending' ,
} ,
] ,
displayOptions : {
show : {
operation : [
'create' ,
] ,
resource : [
'conversation' ,
] ,
} ,
} ,
default : '' ,
description : 'Conversation status' ,
} ,
{
displayName : 'Subject' ,
name : 'subject' ,
type : 'string' ,
required : true ,
typeOptions : {
alwaysOpenEditWindow : true ,
} ,
displayOptions : {
show : {
operation : [
'create' ,
] ,
resource : [
'conversation' ,
] ,
} ,
} ,
default : '' ,
description : ` Conversation’ s subject ` ,
} ,
{
displayName : 'Type' ,
name : 'type' ,
required : true ,
type : 'options' ,
options : [
{
name : 'Chat' ,
value : 'chat' ,
} ,
{
name : 'Email' ,
value : 'email' ,
} ,
{
name : 'Phone' ,
value : 'phone' ,
} ,
] ,
displayOptions : {
show : {
operation : [
'create' ,
] ,
resource : [
'conversation' ,
] ,
} ,
} ,
default : '' ,
description : 'Conversation type' ,
} ,
{
displayName : 'Resolve Data' ,
name : 'resolveData' ,
type : 'boolean' ,
default : true ,
displayOptions : {
show : {
operation : [
'create' ,
] ,
resource : [
'conversation' ,
] ,
} ,
} ,
description : 'By default the response only contain the ID to resource<br />. If this option gets activated it<br />will resolve the data automatically.' ,
} ,
{
displayName : 'Additional Fields' ,
name : 'additionalFields' ,
type : 'collection' ,
placeholder : 'Add Field' ,
default : { } ,
displayOptions : {
show : {
operation : [
'create' ,
] ,
resource : [
'conversation' ,
] ,
} ,
} ,
options : [
{
displayName : 'Assign To' ,
name : 'assignTo' ,
type : 'number' ,
default : 0 ,
description : 'The Help Scout user assigned to the conversation.' ,
} ,
{
displayName : 'Auto Reply' ,
name : 'autoReply' ,
type : 'boolean' ,
default : false ,
description : ` When autoReply is set to true, an auto reply will be sent</br>
as long as there is at least one customer thread in the conversation . ` ,
} ,
{
displayName : 'Closed At' ,
name : 'closedAt' ,
type : 'dateTime' ,
default : '' ,
description : ` When the conversation was closed, only applicable for imported conversations ` ,
} ,
{
displayName : 'Created At' ,
name : 'createdAt' ,
type : 'dateTime' ,
default : '' ,
description : ` When this conversation was created - ISO 8601 date time ` ,
} ,
{
displayName : 'Customer Email' ,
name : 'customerEmail' ,
type : 'string' ,
default : '' ,
} ,
{
displayName : 'Customer ID' ,
name : 'customerId' ,
type : 'number' ,
default : 0 ,
} ,
{
displayName : 'Imported' ,
name : 'imported' ,
type : 'boolean' ,
default : false ,
description : ` When imported is set to true, no outgoing emails or notifications will be generated. ` ,
} ,
{
displayName : 'Tags' ,
name : 'tags' ,
type : 'multiOptions' ,
typeOptions : {
loadOptionsMethod : 'getTags' ,
} ,
default : [ ] ,
description : 'List of tags to be be added to the conversation' ,
} ,
{
displayName : 'User ID' ,
name : 'user' ,
type : 'number' ,
default : 0 ,
description : 'ID of the user who is adding the conversation and threads.' ,
} ,
]
} ,
{
displayName : 'Threads' ,
name : 'threadsUi' ,
placeholder : 'Add Thread' ,
type : 'fixedCollection' ,
typeOptions : {
multipleValues : true ,
} ,
displayOptions : {
show : {
operation : [
'create' ,
] ,
resource : [
'conversation' ,
] ,
} ,
} ,
default : { } ,
options : [
{
displayName : 'Thread' ,
name : 'threadsValues' ,
values : [
{
displayName : 'Type' ,
name : 'type' ,
type : 'options' ,
options : [
{
name : 'Chat' ,
value : 'chat'
} ,
{
name : 'Customer' ,
value : 'customer'
} ,
{
name : 'Note' ,
value : 'note'
} ,
{
name : 'Phone' ,
value : 'phone'
} ,
{
name : 'Reply' ,
value : 'reply'
} ,
] ,
default : '' ,
} ,
{
displayName : 'Text' ,
name : 'text' ,
type : 'string' ,
typeOptions : {
alwaysOpenEditWindow : true
} ,
default : '' ,
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description : 'The message text.'
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} ,
{
displayName : 'Bcc' ,
name : 'bcc' ,
displayOptions : {
show : {
type : [
'customer'
] ,
} ,
} ,
type : 'string' ,
typeOptions : {
multipleValues : true ,
multipleValueButtonText : 'Add Email' ,
} ,
default : [ ] ,
description : 'Email addresses.'
} ,
{
displayName : 'Cc' ,
name : 'cc' ,
displayOptions : {
show : {
type : [
'customer'
] ,
} ,
} ,
type : 'string' ,
typeOptions : {
multipleValues : true ,
multipleValueButtonText : 'Add Email' ,
} ,
default : [ ] ,
description : 'Email addresses.'
} ,
{
displayName : 'Draft' ,
name : 'draft' ,
displayOptions : {
show : {
type : [
'reply'
] ,
} ,
} ,
type : 'boolean' ,
default : false ,
description : 'If set to true, a draft reply is created' ,
} ,
] ,
} ,
] ,
} ,
/* -------------------------------------------------------------------------- */
/* conversation:get */
/* -------------------------------------------------------------------------- */
{
displayName : 'Conversation ID' ,
name : 'conversationId' ,
type : 'string' ,
default : '' ,
required : true ,
displayOptions : {
show : {
resource : [
'conversation' ,
] ,
operation : [
'get' ,
] ,
} ,
} ,
description : 'conversation ID' ,
} ,
/* -------------------------------------------------------------------------- */
/* conversation:delete */
/* -------------------------------------------------------------------------- */
{
displayName : 'Conversation ID' ,
name : 'conversationId' ,
type : 'string' ,
default : '' ,
required : true ,
displayOptions : {
show : {
resource : [
'conversation' ,
] ,
operation : [
'delete' ,
] ,
} ,
} ,
description : 'conversation ID' ,
} ,
/* -------------------------------------------------------------------------- */
/* conversation:getAll */
/* -------------------------------------------------------------------------- */
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{
displayName : 'Return All' ,
name : 'returnAll' ,
type : 'boolean' ,
displayOptions : {
show : {
operation : [
'getAll' ,
] ,
resource : [
'conversation' ,
] ,
} ,
} ,
default : false ,
description : 'If all results should be returned or only up to a given limit.' ,
} ,
{
displayName : 'Limit' ,
name : 'limit' ,
type : 'number' ,
displayOptions : {
show : {
operation : [
'getAll' ,
] ,
resource : [
'conversation' ,
] ,
returnAll : [
false ,
] ,
} ,
} ,
typeOptions : {
minValue : 1 ,
} ,
default : 50 ,
description : 'How many results to return.' ,
} ,
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{
displayName : 'Options' ,
name : 'options' ,
type : 'collection' ,
placeholder : 'Add Option' ,
default : { } ,
displayOptions : {
show : {
resource : [
'conversation' ,
] ,
operation : [
'getAll' ,
] ,
} ,
} ,
options : [
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{
displayName : 'Assign To' ,
name : 'assignTo' ,
type : 'number' ,
default : 0 ,
description : 'Filters conversations by assignee id' ,
} ,
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{
displayName : 'Embed' ,
name : 'embed' ,
type : 'options' ,
options : [
{
name : 'Threads' ,
value : 'threads' ,
} ,
] ,
default : '' ,
description : 'Allows embedding/loading of sub-entities' ,
} ,
{
displayName : 'Folder ID' ,
name : 'folder' ,
type : 'string' ,
default : '' ,
description : 'Filters conversations from a specific folder id' ,
} ,
{
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displayName : 'Mailbox ID' ,
name : 'mailbox' ,
type : 'string' ,
default : '' ,
description : 'Filters conversations from a specific mailbox' ,
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} ,
{
displayName : 'Modified Since' ,
name : 'modifiedSince' ,
type : 'dateTime' ,
default : '' ,
description : 'Returns only conversations that were modified after this date' ,
} ,
{
displayName : 'Number' ,
name : 'number' ,
type : 'number' ,
default : 0 ,
typeOptions : {
minValue : 0 ,
} ,
description : 'Looks up conversation by conversation number' ,
} ,
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{
displayName : 'Query' ,
name : 'query' ,
type : 'string' ,
typeOptions : {
alwaysOpenEditWindow : true ,
} ,
default : '' ,
description : 'Advanced search <a href="https://developer.helpscout.com/mailbox-api/endpoints/conversations/list/#query">Examples</a>'
} ,
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{
displayName : 'Sort Field' ,
name : 'sortField' ,
type : 'options' ,
options : [
{
name : 'Created At' ,
value : 'createdAt' ,
} ,
{
name : 'customer Email' ,
value : 'customerEmail' ,
} ,
{
name : 'customer Name' ,
value : 'customerName' ,
} ,
{
name : 'Mailbox ID' ,
value : 'mailboxid' ,
} ,
{
name : 'Modified At' ,
value : 'modifiedAt' ,
} ,
{
name : 'Number' ,
value : 'number' ,
} ,
{
name : 'Score' ,
value : 'score' ,
} ,
{
name : 'Status' ,
value : 'status' ,
} ,
{
name : 'Subject' ,
value : 'subject' ,
} ,
] ,
default : '' ,
description : 'Sorts the result by specified field' ,
} ,
{
displayName : 'Sort Order' ,
name : 'sortOrder' ,
type : 'options' ,
options : [
{
name : 'ASC' ,
value : 'asc' ,
} ,
{
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name : 'DESC' ,
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value : 'desc' ,
} ,
] ,
default : 'desc' ,
} ,
{
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displayName : 'Status' ,
name : 'status' ,
type : 'options' ,
options : [
{
name : 'Active' ,
value : 'active' ,
} ,
{
name : 'All' ,
value : 'all' ,
} ,
{
name : 'Closed' ,
value : 'closed' ,
} ,
{
name : 'Open' ,
value : 'open' ,
} ,
{
name : 'Pending' ,
value : 'pending' ,
} ,
{
name : 'Spam' ,
value : 'spam' ,
} ,
] ,
default : 'active' ,
description : 'Filter conversation by status' ,
} ,
{
displayName : 'Tags' ,
name : 'tags' ,
type : 'multiOptions' ,
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typeOptions : {
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loadOptionsMethod : 'getTags' ,
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} ,
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default : [ ] ,
description : 'Filter conversation by tags' ,
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} ,
] ,
} ,
] as INodeProperties [ ] ;