mirror of
https://github.com/n8n-io/n8n.git
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✨ Added missing crud resources
This commit is contained in:
Ricardo Espinoza
parent
284a6099f2
commit
4c7da89a69
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@ -1,6 +1,3 @@
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import {
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IExecuteSingleFunctions,
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} from 'n8n-core';
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import {
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IDataObject,
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INodeTypeDescription,
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@ -9,8 +6,12 @@ import {
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ILoadOptionsFunctions,
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INodePropertyOptions,
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} from 'n8n-workflow';
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import {
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IExecuteFunctions,
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} from 'n8n-core';
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import {
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freshdeskApiRequest,
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freshdeskApiRequestAllItems,
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validateJSON,
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capitalize
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} from './GenericFunctions';
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@ -49,8 +50,8 @@ interface ICreateTicketBody {
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unique_external_id?: string;
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subject?: string | null;
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type?: string;
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status: Status;
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priority: Priority;
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status?: Status;
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priority?: Priority;
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description?: string;
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responder_id?: number;
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cc_emails?: [string];
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@ -60,13 +61,12 @@ interface ICreateTicketBody {
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fr_due_by?: string;
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group_id?: number;
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product_id?: number;
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source: Source;
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source?: Source;
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tags?: [string];
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company_id?: number;
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}
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export class Freshdesk implements INodeType {
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description: INodeTypeDescription = {
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displayName: 'Freshdesk',
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name: 'freshdesk',
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@ -85,7 +85,7 @@ export class Freshdesk implements INodeType {
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{
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name: 'freshdeskApi',
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required: true,
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}
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},
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],
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properties: [
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{
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@ -119,7 +119,27 @@ export class Freshdesk implements INodeType {
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name: 'Create',
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value: 'create',
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description: 'Create a new ticket',
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}
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},
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{
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name: 'Update',
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value: 'update',
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description: 'Update a ticket',
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},
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{
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name: 'Get',
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value: 'get',
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description: 'Get a ticket',
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},
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{
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name: 'Get All',
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value: 'getAll',
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description: 'Get all tickets',
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},
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{
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name: 'Delete',
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value: 'delete',
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description: 'Delete a ticket',
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},
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],
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default: 'create',
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description: 'The operation to perform.',
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@ -346,63 +366,6 @@ export class Freshdesk implements INodeType {
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},
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},
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options: [
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{
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displayName: 'Name',
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name: 'name',
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type: 'string',
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default: '',
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placeholder: '',
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description: 'Name of the requester',
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},
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{
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displayName: 'Subject',
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name: 'subject',
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type: 'string',
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default: '',
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placeholder: '',
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description: 'Subject of the ticket.',
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},
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{
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displayName: 'Type',
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name: 'type',
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type: 'options',
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default: 'Question',
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description: 'Helps categorize the ticket according to the different kinds of issues your support team deals with.',
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options: [
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{
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name: 'Question',
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value: 'Question'
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},
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{
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name: 'Incident',
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value: 'Incident'
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},
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{
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name: 'Problem',
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value: 'Problem'
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},
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{
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name: 'Feature Request',
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value: 'Feature Request'
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},
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{
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name: 'Refund',
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value: 'Refund'
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},
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]
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},
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{
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displayName: 'Description',
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name: 'description',
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type: 'string',
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required: false,
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default: '',
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typeOptions: {
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rows: 5,
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alwaysOpenEditWindow: true,
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},
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description: 'HTML content of the ticket.',
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},
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{
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displayName: 'Agent',
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name: 'agent',
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@ -423,12 +386,27 @@ export class Freshdesk implements INodeType {
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description: `separated by , email addresses added in the 'cc' field of the incoming ticket email`,
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},
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{
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displayName: 'Tags',
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name: 'tags',
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displayName: 'Company',
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name: 'company',
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required: false,
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type: 'string',
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type: 'options',
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default: '',
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description: `separated by , tags that have been associated with the ticket`,
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typeOptions: {
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loadOptionsMethod: 'getCompanies'
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},
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description: `Company ID of the requester. This attribute can only be set if the Multiple Companies feature is enabled (Estate plan and above)`,
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},
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{
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displayName: 'Description',
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name: 'description',
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type: 'string',
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required: false,
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default: '',
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typeOptions: {
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rows: 5,
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alwaysOpenEditWindow: true,
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},
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description: 'HTML content of the ticket.',
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},
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{
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displayName: 'Due By',
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@ -466,6 +444,14 @@ export class Freshdesk implements INodeType {
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},
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description: `ID of the group to which the ticket has been assigned. The default value is the ID of the group that is associated with the given email_config_id`,
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},
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{
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displayName: 'Name',
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name: 'name',
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type: 'string',
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default: '',
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placeholder: '',
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description: 'Name of the requester',
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},
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{
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displayName: 'Product',
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name: 'product',
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@ -479,15 +465,49 @@ export class Freshdesk implements INodeType {
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It will be ignored if the email_config_id attribute is set in the request.`,
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},
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{
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displayName: 'Company',
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name: 'company',
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required: false,
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type: 'options',
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displayName: 'Subject',
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name: 'subject',
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type: 'string',
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default: '',
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typeOptions: {
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loadOptionsMethod: 'getCompanies'
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placeholder: '',
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description: 'Subject of the ticket.',
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},
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description: `Company ID of the requester. This attribute can only be set if the Multiple Companies feature is enabled (Estate plan and above)`,
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{
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displayName: 'Tags',
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name: 'tags',
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required: false,
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type: 'string',
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default: '',
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description: `separated by , tags that have been associated with the ticket`,
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},
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{
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displayName: 'Type',
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name: 'type',
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type: 'options',
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default: 'Question',
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description: 'Helps categorize the ticket according to the different kinds of issues your support team deals with.',
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options: [
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{
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name: 'Question',
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value: 'Question'
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},
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{
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name: 'Incident',
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value: 'Incident'
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},
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{
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name: 'Problem',
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value: 'Problem'
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},
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{
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name: 'Feature Request',
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value: 'Feature Request'
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},
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{
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name: 'Refund',
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value: 'Refund'
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},
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]
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},
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]
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},
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@ -565,6 +585,484 @@ export class Freshdesk implements INodeType {
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// }`,
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// description: 'Key value pairs containing the names and values of custom fields.',
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// },
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{
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displayName: 'Ticket ID',
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name: 'ticketId',
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type: 'string',
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required: true,
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'update'
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]
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},
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},
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default: '',
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description: 'Ticket ID',
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},
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{
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displayName: 'Update Fields',
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name: 'updateFields',
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type: 'collection',
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placeholder: 'Add Field',
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default: {},
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displayOptions: {
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show: {
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resource: [
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'ticket'
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],
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operation: [
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'update'
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],
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},
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},
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options: [
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{
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displayName: 'Agent',
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name: 'agent',
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type: 'options',
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required: false,
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default: '',
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typeOptions: {
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loadOptionsMethod: 'getAgents'
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},
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description: 'ID of the agent to whom the ticket has been assigned',
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},
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{
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displayName: 'CC Emails',
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name: 'ccEmails',
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required: false,
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type: 'string',
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default: '',
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description: `separated by , email addresses added in the 'cc' field of the incoming ticket email`,
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},
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{
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displayName: 'Company',
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name: 'company',
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required: false,
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type: 'options',
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default: '',
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typeOptions: {
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loadOptionsMethod: 'getCompanies'
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},
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description: `Company ID of the requester. This attribute can only be set if the Multiple Companies feature is enabled (Estate plan and above)`,
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},
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{
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displayName: 'Due By',
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name: 'dueBy',
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required: false,
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type: 'dateTime',
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default: '',
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description: `Timestamp that denotes when the ticket is due to be resolved`,
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},
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{
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displayName: 'Email config Id',
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name: 'emailConfigId',
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type: 'number',
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required: false,
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default: '',
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description: `ID of email config which is used for this ticket. (i.e., support@yourcompany.com/sales@yourcompany.com)
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If product_id is given and email_config_id is not given, product's primary email_config_id will be set`,
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},
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{
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displayName: 'FR Due By',
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name: 'frDueBy',
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type: 'dateTime',
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required: false,
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default: '',
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description: `Timestamp that denotes when the first response is due`,
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},
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{
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displayName: 'Group',
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name: 'group',
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required: false,
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type: 'options',
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default: '',
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typeOptions: {
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loadOptionsMethod: 'getGroups'
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},
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description: `ID of the group to which the ticket has been assigned. The default value is the ID of the group that is associated with the given email_config_id`,
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},
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{
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displayName: 'Name',
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name: 'name',
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type: 'string',
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default: '',
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placeholder: '',
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description: 'Name of the requester',
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},
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{
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displayName: 'Product',
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name: 'product',
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required: false,
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type: 'options',
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default: '',
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typeOptions: {
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loadOptionsMethod: 'getProducts'
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},
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description: `ID of the product to which the ticket is associated.
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It will be ignored if the email_config_id attribute is set in the request.`,
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},
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{
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displayName: 'Priority',
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name: 'priority',
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type: 'options',
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required: true,
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options: [
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{
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name: 'Low',
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value: 'low',
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},
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{
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name: 'Medium',
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value: 'medium',
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},
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{
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name: 'High',
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value: 'high',
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},
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{
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name: 'Urgent',
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value: 'urgent',
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}
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],
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default: 'low',
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description: 'Priority',
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},
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{
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displayName: 'Requester Identification',
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name: 'requester',
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type: 'options',
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options: [
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{
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name: 'Requester Id',
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value: 'requesterId',
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description: `User ID of the requester. For existing contacts, the requester_id can be passed instead of the requester's email.`,
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},
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{
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name: 'Email',
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value: 'email',
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description: `Email address of the requester. If no contact exists with this email address in Freshdesk, it will be added as a new contact.`,
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},
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{
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name: 'Facebook Id',
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value: 'facebookId',
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description: `Facebook ID of the requester. If no contact exists with this facebook_id, then a new contact will be created.`,
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},
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{
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name: 'Phone',
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value: 'phone',
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description: `Phone number of the requester. If no contact exists with this phone number in Freshdesk, it will be added as a new contact. If the phone number is set and the email address is not, then the name attribute is mandatory.`,
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},
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{
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name: 'Twitter Id',
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value: 'twitterId',
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description: `Twitter handle of the requester. If no contact exists with this handle in Freshdesk, it will be added as a new contact.`,
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},
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{
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name: 'Unique External Id',
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value: 'uniqueExternalId',
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description: `External ID of the requester. If no contact exists with this external ID in Freshdesk, they will be added as a new contact.`,
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},
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],
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default: 'requesterId',
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description: 'Requester Identification',
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},
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{
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displayName: 'Requester Value',
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name: 'requesterIdentificationValue',
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type: 'string',
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default: '',
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description: `Value of the identification selected `,
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},
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{
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displayName: 'Status',
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name: 'status',
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type: 'options',
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required: true,
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options: [
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{
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name: 'Open',
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value: 'open',
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},
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{
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name: 'Pending',
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value: 'pending',
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},
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{
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name: 'Resolved',
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value: 'resolved',
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},
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{
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name: 'Closed',
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value: 'closed',
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}
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],
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default: 'pending',
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description: 'Status',
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},
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{
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displayName: 'Source',
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name: 'source',
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type: 'options',
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required: true,
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options: [
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{
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name: 'Email',
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value: 'email',
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},
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{
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name: 'Portal',
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value: 'portal',
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},
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{
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name: 'Phone',
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value: 'phone',
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},
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{
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name: 'Chat',
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value: 'chat',
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},
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{
|
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name: 'Mobihelp',
|
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value: 'mobileHelp',
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},
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{
|
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name: 'Feedback Widget',
|
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value: 'feedbackWidget',
|
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},
|
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{
|
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name: 'Outbound Email',
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value: 'OutboundEmail',
|
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}
|
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],
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default: 'portal',
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description: 'The channel through which the ticket was created.',
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},
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{
|
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displayName: 'Tags',
|
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name: 'tags',
|
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required: false,
|
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type: 'string',
|
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default: '',
|
||||
description: `separated by , tags that have been associated with the ticket`,
|
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},
|
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{
|
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displayName: 'Type',
|
||||
name: 'type',
|
||||
type: 'options',
|
||||
default: 'Question',
|
||||
description: 'Helps categorize the ticket according to the different kinds of issues your support team deals with.',
|
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options: [
|
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{
|
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name: 'Question',
|
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value: 'Question'
|
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},
|
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{
|
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name: 'Incident',
|
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value: 'Incident'
|
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},
|
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{
|
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name: 'Problem',
|
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value: 'Problem'
|
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},
|
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{
|
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name: 'Feature Request',
|
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value: 'Feature Request'
|
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},
|
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{
|
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name: 'Refund',
|
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value: 'Refund'
|
||||
},
|
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]
|
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},
|
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]
|
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},
|
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{
|
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displayName: 'Ticket ID',
|
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name: 'ticketId',
|
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type: 'string',
|
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required: true,
|
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displayOptions: {
|
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show: {
|
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resource: [
|
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'ticket',
|
||||
],
|
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operation: [
|
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'get'
|
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]
|
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},
|
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},
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default: '',
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description: 'Ticket ID',
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},
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{
|
||||
displayName: 'Return All',
|
||||
name: 'returnAll',
|
||||
type: 'boolean',
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'getAll',
|
||||
],
|
||||
},
|
||||
},
|
||||
default: false,
|
||||
description: 'If all results should be returned or only up to a given limit.',
|
||||
},
|
||||
{
|
||||
displayName: 'Limit',
|
||||
name: 'limit',
|
||||
type: 'number',
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'getAll',
|
||||
],
|
||||
returnAll: [
|
||||
false,
|
||||
],
|
||||
},
|
||||
},
|
||||
typeOptions: {
|
||||
minValue: 1,
|
||||
maxValue: 10,
|
||||
},
|
||||
default: 5,
|
||||
description: 'How many results to return.',
|
||||
},
|
||||
{
|
||||
displayName: 'Options',
|
||||
name: 'options',
|
||||
type: 'collection',
|
||||
placeholder: 'Add Option',
|
||||
default: {},
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'getAll',
|
||||
],
|
||||
},
|
||||
},
|
||||
options: [
|
||||
{
|
||||
displayName: 'Order By',
|
||||
name: 'orderBy',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Created At',
|
||||
value: 'createdAt',
|
||||
},
|
||||
{
|
||||
name: 'Due By',
|
||||
value: 'dueBy',
|
||||
},
|
||||
{
|
||||
name: 'Updated At',
|
||||
value: 'updatedAt',
|
||||
},
|
||||
],
|
||||
default: '',
|
||||
description: 'Sort collection by object attribute.',
|
||||
},
|
||||
{
|
||||
displayName: 'Order',
|
||||
name: 'order',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'ASC',
|
||||
value: 'asc',
|
||||
},
|
||||
{
|
||||
name: 'DESC',
|
||||
value: 'desc',
|
||||
},
|
||||
],
|
||||
default: 'desc',
|
||||
description: 'Order sort attribute ascending or descending.',
|
||||
},
|
||||
{
|
||||
displayName: 'Requester ID',
|
||||
name: 'requesterId',
|
||||
type: 'string',
|
||||
default: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Requester Email',
|
||||
name: 'requesterEmail',
|
||||
type: 'string',
|
||||
default: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Company ID',
|
||||
name: 'companyId',
|
||||
type: 'string',
|
||||
default: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Include',
|
||||
name: 'include',
|
||||
type: 'multiOptions',
|
||||
options: [
|
||||
{
|
||||
name: 'Stats',
|
||||
value: 'stats',
|
||||
},
|
||||
{
|
||||
name: 'Requester',
|
||||
value: 'requester',
|
||||
},
|
||||
{
|
||||
name: 'Description',
|
||||
value: 'description',
|
||||
},
|
||||
{
|
||||
name: 'Company',
|
||||
value: 'company',
|
||||
},
|
||||
],
|
||||
default: [],
|
||||
},
|
||||
{
|
||||
displayName: 'Updated Since',
|
||||
name: 'updatedSince',
|
||||
type: 'dateTime',
|
||||
default: '',
|
||||
},
|
||||
]
|
||||
},
|
||||
{
|
||||
displayName: 'Ticket ID',
|
||||
name: 'ticketId',
|
||||
type: 'string',
|
||||
required: true,
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'delete'
|
||||
]
|
||||
},
|
||||
},
|
||||
default: '',
|
||||
description: 'Ticket ID',
|
||||
},
|
||||
]
|
||||
};
|
||||
|
||||
|
|
@ -576,7 +1074,7 @@ export class Freshdesk implements INodeType {
|
|||
const returnData: INodePropertyOptions[] = [];
|
||||
let agents;
|
||||
try {
|
||||
agents = await freshdeskApiRequest.call(this, '/agents', 'GET');
|
||||
agents = await freshdeskApiRequest.call(this, 'GET', '/agents');
|
||||
} catch (err) {
|
||||
throw new Error(`Freshdesk Error: ${err}`);
|
||||
}
|
||||
|
|
@ -598,7 +1096,7 @@ export class Freshdesk implements INodeType {
|
|||
const returnData: INodePropertyOptions[] = [];
|
||||
let groups;
|
||||
try {
|
||||
groups = await freshdeskApiRequest.call(this, '/groups', 'GET');
|
||||
groups = await freshdeskApiRequest.call(this, 'GET', '/groups');
|
||||
} catch (err) {
|
||||
throw new Error(`Freshdesk Error: ${err}`);
|
||||
}
|
||||
|
|
@ -620,7 +1118,7 @@ export class Freshdesk implements INodeType {
|
|||
const returnData: INodePropertyOptions[] = [];
|
||||
let products;
|
||||
try {
|
||||
products = await freshdeskApiRequest.call(this, '/products', 'GET');
|
||||
products = await freshdeskApiRequest.call(this, 'GET', '/products');
|
||||
} catch (err) {
|
||||
throw new Error(`Freshdesk Error: ${err}`);
|
||||
}
|
||||
|
|
@ -642,7 +1140,7 @@ export class Freshdesk implements INodeType {
|
|||
const returnData: INodePropertyOptions[] = [];
|
||||
let companies;
|
||||
try {
|
||||
companies = await freshdeskApiRequest.call(this, '/companies', 'GET');
|
||||
companies = await freshdeskApiRequest.call(this, 'GET', '/companies');
|
||||
} catch (err) {
|
||||
throw new Error(`Freshdesk Error: ${err}`);
|
||||
}
|
||||
|
|
@ -660,21 +1158,26 @@ export class Freshdesk implements INodeType {
|
|||
},
|
||||
};
|
||||
|
||||
async executeSingle(this: IExecuteSingleFunctions): Promise<INodeExecutionData> {
|
||||
const resource = this.getNodeParameter('resource') as string;
|
||||
const opeation = this.getNodeParameter('operation') as string;
|
||||
async execute(this: IExecuteFunctions): Promise<INodeExecutionData[][]> {
|
||||
const items = this.getInputData();
|
||||
const returnData: IDataObject[] = [];
|
||||
const length = items.length as unknown as number;
|
||||
let responseData;
|
||||
const qs: IDataObject = {};
|
||||
const resource = this.getNodeParameter('resource', 0) as string;
|
||||
const operation = this.getNodeParameter('operation', 0) as string;
|
||||
let response;
|
||||
|
||||
for (let i = 0; i < length; i++) {
|
||||
if (resource === 'ticket') {
|
||||
if (opeation === 'create') {
|
||||
const requester = this.getNodeParameter('requester') as string;
|
||||
const value = this.getNodeParameter('requesterIdentificationValue') as string;
|
||||
const status = this.getNodeParameter('status') as string;
|
||||
const priority = this.getNodeParameter('priority') as string;
|
||||
const source = this.getNodeParameter('source') as string;
|
||||
const options = this.getNodeParameter('options') as IDataObject;
|
||||
//https://developers.freshdesk.com/api/#create_ticket
|
||||
if (operation === 'create') {
|
||||
const requester = this.getNodeParameter('requester', i) as string;
|
||||
const value = this.getNodeParameter('requesterIdentificationValue', i) as string;
|
||||
const status = this.getNodeParameter('status', i) as string;
|
||||
const priority = this.getNodeParameter('priority', i) as string;
|
||||
const source = this.getNodeParameter('source', i) as string;
|
||||
const options = this.getNodeParameter('options', i) as IDataObject;
|
||||
//const jsonActive = this.getNodeParameter('jsonParameters') as boolean;
|
||||
|
||||
const body: ICreateTicketBody = {
|
||||
// @ts-ignore
|
||||
status: Status[capitalize(status)],
|
||||
|
|
@ -719,69 +1222,172 @@ export class Freshdesk implements INodeType {
|
|||
if (options.name) {
|
||||
body.name = options.name as string;
|
||||
}
|
||||
|
||||
if (options.subject) {
|
||||
body.subject = options.subject as string;
|
||||
} else {
|
||||
body.subject = 'null';
|
||||
}
|
||||
|
||||
if (options.type) {
|
||||
body.type = options.type as string;
|
||||
}
|
||||
|
||||
if (options.description) {
|
||||
body.description = options.description as string;
|
||||
} else {
|
||||
body.description = 'null';
|
||||
}
|
||||
|
||||
if (options.agent) {
|
||||
body.responder_id = options.agent as number;
|
||||
}
|
||||
|
||||
if (options.company) {
|
||||
body.company_id = options.company as number;
|
||||
}
|
||||
|
||||
if (options.product) {
|
||||
body.product_id = options.product as number;
|
||||
}
|
||||
|
||||
if (options.group) {
|
||||
body.group_id = options.group as number;
|
||||
}
|
||||
|
||||
if (options.frDueBy) {
|
||||
body.fr_due_by = options.frDueBy as string;
|
||||
}
|
||||
|
||||
if (options.emailConfigId) {
|
||||
body.email_config_id = options.emailConfigId as number;
|
||||
}
|
||||
|
||||
if (options.dueBy) {
|
||||
body.due_by = options.dueBy as string;
|
||||
}
|
||||
|
||||
if (options.tags) {
|
||||
body.tags = (options.tags as string).split(',') as [string];
|
||||
}
|
||||
|
||||
if (options.ccEmails) {
|
||||
body.cc_emails = (options.ccEmails as string).split(',') as [string];
|
||||
}
|
||||
responseData = await freshdeskApiRequest.call(this, 'POST', '/tickets', body);
|
||||
}
|
||||
//https://developers.freshdesk.com/api/#update_ticket
|
||||
if (operation === 'update') {
|
||||
const ticketId = this.getNodeParameter('ticketId', i) as string;
|
||||
const updateFields = this.getNodeParameter('updateFields', i) as IDataObject;
|
||||
const body: ICreateTicketBody = {};
|
||||
|
||||
try {
|
||||
response = await freshdeskApiRequest.call(this, '/tickets', 'POST', body);
|
||||
} catch (err) {
|
||||
throw new Error(`Freskdesk Error: ${JSON.stringify(err)}`);
|
||||
if (updateFields.requester) {
|
||||
const value = updateFields.requesterIdentificationValue as string;
|
||||
if (updateFields.requester === 'requesterId') {
|
||||
// @ts-ignore
|
||||
if (isNaN(parseInt(value, 10))) {
|
||||
throw new Error('Requester Id must be a number');
|
||||
}
|
||||
body.requester_id = parseInt(value as string, 10);
|
||||
} else if (updateFields.requester === 'email') {
|
||||
body.email = value as string;
|
||||
} else if (updateFields.requester === 'facebookId') {
|
||||
body.facebook_id = value as string;
|
||||
} else if (updateFields.requester === 'phone') {
|
||||
body.phone = value as string;
|
||||
} else if (updateFields.requester === 'twitterId') {
|
||||
body.twitter_id = value as string;
|
||||
} else if (updateFields.requester === 'uniqueExternalId') {
|
||||
body.unique_external_id = value as string;
|
||||
}
|
||||
}
|
||||
if (updateFields.status) {
|
||||
//@ts-ignore
|
||||
body.status = Status[capitalize(updateFields.status)]
|
||||
}
|
||||
|
||||
return {
|
||||
json: response
|
||||
};
|
||||
if (updateFields.priority) {
|
||||
//@ts-ignore
|
||||
body.priority = Priority[capitalize(updateFields.priority)]
|
||||
}
|
||||
if (updateFields.source) {
|
||||
//@ts-ignore
|
||||
body.source = Source[capitalize(updateFields.source)]
|
||||
}
|
||||
if (updateFields.name) {
|
||||
body.name = updateFields.name as string;
|
||||
}
|
||||
if (updateFields.type) {
|
||||
body.type = updateFields.type as string;
|
||||
}
|
||||
if (updateFields.agent) {
|
||||
body.responder_id = updateFields.agent as number;
|
||||
}
|
||||
if (updateFields.company) {
|
||||
body.company_id = updateFields.company as number;
|
||||
}
|
||||
if (updateFields.product) {
|
||||
body.product_id = updateFields.product as number;
|
||||
}
|
||||
if (updateFields.group) {
|
||||
body.group_id = updateFields.group as number;
|
||||
}
|
||||
if (updateFields.frDueBy) {
|
||||
body.fr_due_by = updateFields.frDueBy as string;
|
||||
}
|
||||
if (updateFields.emailConfigId) {
|
||||
body.email_config_id = updateFields.emailConfigId as number;
|
||||
}
|
||||
if (updateFields.dueBy) {
|
||||
body.due_by = updateFields.dueBy as string;
|
||||
}
|
||||
if (updateFields.tags) {
|
||||
body.tags = (updateFields.tags as string).split(',') as [string];
|
||||
}
|
||||
if (updateFields.ccEmails) {
|
||||
body.cc_emails = (updateFields.ccEmails as string).split(',') as [string];
|
||||
}
|
||||
responseData = await freshdeskApiRequest.call(this, 'PUT', `/tickets/${ticketId}`, body);
|
||||
}
|
||||
//https://developers.freshdesk.com/api/#view_a_ticket
|
||||
if (operation === 'get') {
|
||||
const ticketId = this.getNodeParameter('ticketId', i) as string;
|
||||
responseData = await freshdeskApiRequest.call(this, 'GET', `/tickets/${ticketId}`);
|
||||
}
|
||||
//https://developers.freshdesk.com/api/#list_all_tickets
|
||||
if (operation === 'getAll') {
|
||||
const returnAll = this.getNodeParameter('returnAll', i) as boolean;
|
||||
const options = this.getNodeParameter('options', i) as IDataObject;
|
||||
if (options.requesterId) {
|
||||
qs.requester_id = options.requesterId as string;
|
||||
}
|
||||
if (options.requesterEmail) {
|
||||
qs.email = options.requesterEmail as string;
|
||||
}
|
||||
if (options.companyId) {
|
||||
qs.company_id = options.companyId as string;
|
||||
}
|
||||
if (options.updatedSince) {
|
||||
qs.updated_since = options.updatedSince as string;
|
||||
}
|
||||
if (options.orderBy) {
|
||||
qs.order_by = options.orderBy as string;
|
||||
}
|
||||
if (options.order) {
|
||||
qs.order_type = options.order as string;
|
||||
}
|
||||
if (options.include) {
|
||||
if ((options.include as string[]).length !== 0) {
|
||||
qs.include = (options.include as string[]).join(',');
|
||||
}
|
||||
}
|
||||
if (returnAll === true) {
|
||||
responseData = await freshdeskApiRequestAllItems.call(this, 'GET', '/tickets', {}, qs);
|
||||
} else {
|
||||
qs.per_page = this.getNodeParameter('limit', i) as number;
|
||||
responseData = await freshdeskApiRequest.call(this, 'GET', '/tickets', {}, qs);
|
||||
}
|
||||
}
|
||||
//https://developers.freshdesk.com/api/#delete_a_ticket
|
||||
if (operation === 'delete') {
|
||||
const ticketId = this.getNodeParameter('ticketId', i) as string;
|
||||
responseData = await freshdeskApiRequest.call(this, 'DELETE', `/tickets/${ticketId}`);
|
||||
}
|
||||
}
|
||||
if (Array.isArray(responseData)) {
|
||||
returnData.push.apply(returnData, responseData as IDataObject[]);
|
||||
} else {
|
||||
returnData.push(responseData as IDataObject);
|
||||
}
|
||||
}
|
||||
return [this.helpers.returnJsonArray(returnData)];
|
||||
}
|
||||
}
|
||||
|
|
|
|||
|
|
@ -2,15 +2,13 @@ import { OptionsWithUri } from 'request';
|
|||
|
||||
import {
|
||||
IExecuteFunctions,
|
||||
IHookFunctions,
|
||||
ILoadOptionsFunctions,
|
||||
IExecuteSingleFunctions,
|
||||
BINARY_ENCODING
|
||||
} from 'n8n-core';
|
||||
|
||||
import * as _ from 'lodash';
|
||||
import { IDataObject } from 'n8n-workflow';
|
||||
|
||||
export async function freshdeskApiRequest(this: IHookFunctions | IExecuteFunctions | IExecuteSingleFunctions | ILoadOptionsFunctions, resource: string, method: string, body: any = {}, headers?: object): Promise<any> { // tslint:disable-line:no-any
|
||||
export async function freshdeskApiRequest(this: IExecuteFunctions | ILoadOptionsFunctions, method: string, resource: string, body: any = {}, query: IDataObject = {}, uri?: string, option: IDataObject = {}): Promise<any> { // tslint:disable-line:no-any
|
||||
|
||||
const credentials = this.getCredentials('freshdeskApi');
|
||||
|
||||
|
|
@ -20,34 +18,56 @@ export async function freshdeskApiRequest(this: IHookFunctions | IExecuteFunctio
|
|||
|
||||
const apiKey = `${credentials.apiKey}:X`;
|
||||
|
||||
const headerWithAuthentication = Object.assign({}, headers, { Authorization: `${Buffer.from(apiKey).toString(BINARY_ENCODING)}` });
|
||||
const endpoint = 'freshdesk.com/api/v2';
|
||||
|
||||
const endpoint = 'freshdesk.com/api/v2/';
|
||||
|
||||
const options: OptionsWithUri = {
|
||||
headers: headerWithAuthentication,
|
||||
let options: OptionsWithUri = {
|
||||
headers: {
|
||||
'Content-Type': 'application/json',
|
||||
Authorization: `${Buffer.from(apiKey).toString(BINARY_ENCODING)}`,
|
||||
},
|
||||
method,
|
||||
body,
|
||||
uri: `https://${credentials.domain}.${endpoint}${resource}`,
|
||||
qs: query,
|
||||
uri: uri || `https://${credentials.domain}.${endpoint}${resource}`,
|
||||
json: true
|
||||
};
|
||||
|
||||
if (_.isEmpty(options.body)) {
|
||||
if (!Object.keys(body).length) {
|
||||
delete options.body;
|
||||
}
|
||||
|
||||
if (!Object.keys(query).length) {
|
||||
delete options.qs;
|
||||
}
|
||||
options = Object.assign({}, options, option);
|
||||
try {
|
||||
return await this.helpers.request!(options);
|
||||
} catch (error) {
|
||||
console.error(error);
|
||||
|
||||
const errorMessage = error.response.body.message || error.response.body.Message;
|
||||
|
||||
console.log(error.response.body)
|
||||
const errorMessage = error.response.body.message || error.response.body.Message || error.response.body.description;
|
||||
if (errorMessage !== undefined) {
|
||||
throw errorMessage;
|
||||
throw new Error(errorMessage);
|
||||
};
|
||||
return new Error(error)
|
||||
}
|
||||
throw error.response.body;
|
||||
}
|
||||
|
||||
export async function freshdeskApiRequestAllItems(this: IExecuteFunctions | ILoadOptionsFunctions, method: string, endpoint: string, body: any = {}, query: IDataObject = {}): Promise<any> { // tslint:disable-line:no-any
|
||||
|
||||
const returnData: IDataObject[] = [];
|
||||
|
||||
let responseData;
|
||||
let uri: string | undefined;
|
||||
query.per_page = 100;
|
||||
do {
|
||||
responseData = await freshdeskApiRequest.call(this, method, endpoint, body, query, uri, { resolveWithFullResponse: true });
|
||||
if (responseData.headers.link) {
|
||||
uri = responseData.headers['link'].split(';')[0].replace('<', '').replace('>','');
|
||||
}
|
||||
returnData.push.apply(returnData, responseData.body);
|
||||
} while (
|
||||
responseData.headers['link'] !== undefined &&
|
||||
responseData.headers['link'].includes('rel="next"')
|
||||
);
|
||||
return returnData;
|
||||
}
|
||||
|
||||
export function validateJSON(json: string | undefined): any { // tslint:disable-line:no-any
|
||||
|
|
|
|||
Loading…
Reference in a new issue