Add Freshservice node (#2090)

*  Create Freshservice node

* 👕 Fix lintings

*  Adjust from agent to department

*  Adjust from location to ticket

* 👕 Fix lintings

* ✏️ Improve descriptions

* 🔥 Remove logging

* 🔥 Remove unused helper

* ✏️ Fix helper documentation

*  Simplify roles in agent:create

* 🔥 Remove logging

*  Minor improvements

* ✏️ Adjust dynamic lists descriptions

*  Set default values for problem:create

*  Set default values for change:create

*  Handle deletion with empty response

*  Update getCredentials call to new style

* ✏️ Reword multiOptions descriptions

*  Add special handling for validation errors

* 🔥 Remove concatenated name from filters

*  Fix additional params in announcement:create

* ✏️ Clarify asset display ID vs asset ID

*  Fix asset:update arg typo

*  Fix predefined filters in change:getAll

*  Fix software status options

* ✏️ Reword created_at in ticket:getAll

*  Add status to ticket:update

* 👕 Fix lint

*  Improvements

*  Minor improvements

Co-authored-by: ricardo <ricardoespinoza105@gmail.com>
Co-authored-by: Jan Oberhauser <jan.oberhauser@gmail.com>
This commit is contained in:
Iván Ovejero 2021-09-05 19:24:56 +02:00 committed by GitHub
parent 1cc58171dd
commit 65820b3b54
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import {
ICredentialType,
INodeProperties,
} from 'n8n-workflow';
export class FreshserviceApi implements ICredentialType {
name = 'freshserviceApi';
displayName = 'Freshservice API';
documentationUrl = 'freshservice';
properties: INodeProperties[] = [
{
displayName: 'API Key',
name: 'apiKey',
type: 'string',
default: '',
placeholder: 'atuH3AbeH9HsKvgHuxg',
},
{
displayName: 'Domain',
name: 'domain',
type: 'string',
default: '',
placeholder: 'n8n',
description: 'Domain in the Freshservice org URL. For example, in <code>https://n8n.freshservice.com</code>, the domain is <code>n8n</code>',
},
];
}

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import {
IExecuteFunctions,
IHookFunctions,
} from 'n8n-core';
import {
IDataObject,
ILoadOptionsFunctions,
NodeApiError,
NodeOperationError,
} from 'n8n-workflow';
import {
AddressFixedCollection,
FreshserviceCredentials,
LoadedUser,
RolesParameter,
} from './types';
import {
OptionsWithUri,
} from 'request';
import {
omit,
} from 'lodash';
export async function freshserviceApiRequest(
this: IExecuteFunctions | IHookFunctions | ILoadOptionsFunctions,
method: string,
endpoint: string,
body: IDataObject = {},
qs: IDataObject = {},
) {
const { apiKey, domain } = await this.getCredentials('freshserviceApi') as FreshserviceCredentials;
const encodedApiKey = Buffer.from(`${apiKey}:X`).toString('base64');
const options: OptionsWithUri = {
headers: {
Authorization: `Basic ${encodedApiKey}`,
},
method,
body,
qs,
uri: `https://${domain}.freshservice.com/api/v2${endpoint}`,
json: true,
};
if (!Object.keys(body).length) {
delete options.body;
}
if (!Object.keys(qs).length) {
delete options.qs;
}
try {
return await this.helpers.request!(options);
} catch (error) {
if (error.error.description === 'Validation failed') {
const numberOfErrors = error.error.errors.length;
const message = 'Please check your parameters';
if (numberOfErrors === 1) {
const [validationError] = error.error.errors;
throw new NodeApiError(this.getNode(), error, {
message,
description: `For ${validationError.field}: ${validationError.message}`,
});
} else if (numberOfErrors > 1) {
throw new NodeApiError(this.getNode(), error, {
message,
description: 'For more information, expand \'details\' below and look at \'cause\' section',
});
}
}
throw new NodeApiError(this.getNode(), error);
}
}
export async function freshserviceApiRequestAllItems(
this: IExecuteFunctions | IHookFunctions,
method: string,
endpoint: string,
body: IDataObject = {},
qs: IDataObject = {},
) {
const returnData: IDataObject[] = [];
qs.page = 1;
let items;
do {
const responseData = await freshserviceApiRequest.call(this, method, endpoint, body, qs);
const key = Object.keys(responseData)[0];
items = responseData[key];
if (!items.length) return returnData;
returnData.push(...items);
qs.page++;
} while (
items.length >= 30
);
return returnData;
}
export async function handleListing(
this: IExecuteFunctions,
method: string,
endpoint: string,
body: IDataObject = {},
qs: IDataObject = {},
) {
const returnAll = this.getNodeParameter('returnAll', 0) as boolean;
if (returnAll) {
return await freshserviceApiRequestAllItems.call(this, method, endpoint, body, qs);
}
const responseData = await freshserviceApiRequestAllItems.call(this, method, endpoint, body, qs);
const limit = this.getNodeParameter('limit', 0) as number;
return responseData.slice(0, limit);
}
export const toOptions = (loadedResources: LoadedResource[]) => {
return loadedResources
.map(({ id, name }) => ({ value: id, name }))
.sort((a, b) => a.name.localeCompare(b.name));
};
export const toUserOptions = (loadedUsers: LoadedUser[]) => {
return loadedUsers
.map(({ id, last_name, first_name }) => {
return {
value: id,
name: last_name ? `${last_name}, ${first_name}` : `${first_name}`,
};
})
.sort((a, b) => a.name.localeCompare(b.name));
};
/**
* Ensure at least one role has been specified.
*/
export function validateAssignmentScopeGroup(
this: IExecuteFunctions,
roles: RolesParameter,
) {
if (!roles.roleProperties?.length) {
throw new NodeOperationError(
this.getNode(),
'Please specify a role for the agent to create.',
);
}
}
export function sanitizeAssignmentScopeGroup(
this: IExecuteFunctions,
roles: RolesParameter,
) {
roles.roleProperties.forEach(roleProperty => {
if (roleProperty.assignment_scope === 'specified_groups' && !roleProperty?.groups?.length) {
throw new NodeOperationError(
this.getNode(),
'Please specify a group for every role of the agent to create.',
);
}
// remove the `groups` param, only needed for scopes other than `specified_groups`
if (roleProperty.assignment_scope !== 'specified_groups' && roleProperty.groups) {
delete roleProperty.groups;
}
});
}
/**
* Adjust a roles fixed collection into the format expected by Freshservice API.
*/
export function adjustAgentRoles(roles: RolesParameter) {
return {
roles: roles.roleProperties.map(({ role, assignment_scope, groups }) => {
return {
role_id: role,
assignment_scope,
groups,
};
}),
};
}
export function formatFilters(filters: IDataObject) {
const query = Object.keys(filters).map(key => {
const value = filters[key];
if (!isNaN(Number(value))) {
return `${key}:${filters[key]}`; // number
}
if (typeof value === 'string' && value.endsWith('Z')) {
return `${key}:'${value.split('T')[0]}'`; // date
}
return `${key}:'${filters[key]}'`; // string
}).join(' AND ');
return {
query: `"${query}"`,
};
}
export function validateUpdateFields(
this: IExecuteFunctions,
updateFields: IDataObject,
resource: string,
) {
if (!Object.keys(updateFields).length) {
const twoWordResources: { [key: string]: string } = {
agentGroup: 'agent group',
agentRole: 'agent role',
assetType: 'asset type',
requesterGroup: 'requester group',
};
throw new NodeOperationError(
this.getNode(),
`Please enter at least one field to update for the ${twoWordResources[resource] ?? resource}.`,
);
}
}
export const toArray = (str: string) => str.split(',').map(e => e.trim());
export function adjustAddress(fixedCollection: IDataObject & AddressFixedCollection) {
if (!fixedCollection.address) return fixedCollection;
const adjusted = omit(fixedCollection, ['address']);
adjusted.address = fixedCollection.address.addressFields;
return adjusted;
}

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// https://support.freshservice.com/support/solutions/articles/232303-list-of-languages-supported-in-freshservice
const RAW_LANGUAGES: { [key: string]: string } = {
en: 'English',
ar: 'Arabic',
ca: 'Catalan',
cs: 'Czech',
'cy-GB': 'Welsh',
da: 'Danish',
de: 'German',
es: 'Spanish',
'es-LA': 'Spanish (Latin America)',
et: 'Estonian',
fi: 'Finnish',
fr: 'French',
he: 'Hebrew',
hu: 'Hungarian',
id: 'Indonesian',
it: 'Italian',
'ja-JP': 'Japanese',
ko: 'Korean',
LV: 'Latvian',
'nb-NO': 'Norwegian',
nl: 'Dutch',
pl: 'Polish',
pt: 'Portuguese',
'pt-BR': 'Portuguese (Brazil)',
'pt-PT': 'Portuguese (Portugal)',
'ru-RU': 'Russian',
sk: 'Slovak',
'sk-SK': 'Slovak',
sl: 'Slovenian',
'sv-SE': 'Swedish',
th: 'Thai',
tr: 'Turkish',
UK: 'Ukrainian',
vi: 'Vietnamese',
'zh-CN': 'Chinese (Simplified)',
'zh-TW': 'Chinese (Traditional)',
};
export const LANGUAGES = Object.keys(RAW_LANGUAGES).map((key) => {
return ({ value: key, name: RAW_LANGUAGES[key] });
});

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import {
INodeProperties,
} from 'n8n-workflow';
import {
LANGUAGES,
} from '../constants';
export const agentOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'agent',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create an agent',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete an agent',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve an agent',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all agents',
},
{
name: 'Update',
value: 'update',
description: 'Update an agent',
},
],
default: 'create',
},
] as INodeProperties[];
export const agentFields = [
// ----------------------------------------
// agent: create
// ----------------------------------------
{
displayName: 'Email',
name: 'email',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'create',
],
},
},
},
{
displayName: 'First Name',
name: 'firstName',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Roles',
name: 'roles',
description: 'Role to assign to the agent',
type: 'fixedCollection',
placeholder: 'Add Role',
typeOptions: {
multipleValues: true,
},
required: true,
default: {},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Role Properties',
name: 'roleProperties',
values: [
{
displayName: 'Role Name/ID',
name: 'role',
description: 'Name of the role to assign to the agent. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
type: 'options',
typeOptions: {
loadOptionsMethod: [
'getAgentRoles',
],
},
required: true,
default: '',
},
{
displayName: 'Scope',
name: 'assignment_scope',
description: 'Scope in which the agent may use the permissions granted by the role',
type: 'options',
options: [
{
name: 'Entire Helpdesk',
value: 'entire_helpdesk',
},
{
name: 'Member Groups',
value: 'member_groups',
},
{
name: 'Specified Groups',
value: 'specified_groups',
},
{
name: 'Assigned Items',
value: 'assigned_items',
},
],
required: true,
default: 'specified_groups',
},
{
displayName: 'Group Names/IDs',
name: 'groups',
description: 'Groups in which the permissions granted by the role apply. Required only when Scope is Specified Groups - ignored otherwise. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
type: 'multiOptions',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
default: [],
},
],
},
],
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Address',
name: 'address',
type: 'string',
default: '',
},
{
displayName: 'Background Information',
name: 'background_information',
type: 'string',
default: '',
},
{
displayName: 'Department Names/IDs',
name: 'department_ids',
type: 'multiOptions',
default: [],
description: 'IDs of the departments to which the agent belongs. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
},
{
displayName: 'Language',
name: 'language',
type: 'options',
default: '',
options: LANGUAGES,
},
{
displayName: 'Last Name',
name: 'last_name',
type: 'string',
default: '',
},
{
displayName: 'Location Name/ID',
name: 'location_id',
type: 'options',
default: '',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Member of Group Names/IDs',
name: 'member_of',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the groups that the agent is a member of. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Mobile Phone',
name: 'mobile_phone_number',
type: 'string',
default: '',
},
{
displayName: 'Observer of Group Names/IDs',
name: 'observer_of',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the groups that the agent is an observer of. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Scoreboard Level ID',
name: 'scoreboard_level_id',
type: 'options',
description: 'ID of the level of the agent in the Arcade',
default: 1,
options: [
{
name: 'Beginner',
value: 1,
},
{
name: 'Intermediate',
value: 2,
},
{
name: 'Professional',
value: 3,
},
{
name: 'Expert',
value: 4,
},
{
name: 'Master',
value: 5,
},
{
name: 'Guru',
value: 6,
},
],
},
{
displayName: 'Time Format',
name: 'time_format',
type: 'options',
default: '12h',
options: [
{
name: '12-Hour Format',
value: '12h',
},
{
name: '24-Hour Format',
value: '24h',
},
],
},
{
displayName: 'Work Phone',
name: 'work_phone_number',
type: 'string',
default: '',
},
],
},
// ----------------------------------------
// agent: delete
// ----------------------------------------
{
displayName: 'Agent ID',
name: 'agentId',
description: 'ID of the agent to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// agent: get
// ----------------------------------------
{
displayName: 'Agent ID',
name: 'agentId',
description: 'ID of the agent to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// agent: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
{
displayName: 'Filters',
name: 'filters',
type: 'collection',
placeholder: 'Add Filter',
default: {},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'getAll',
],
},
},
options: [
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department to which the agent belongs. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Email',
name: 'email',
type: 'string',
default: '',
},
{
displayName: 'First Name',
name: 'first_name',
type: 'string',
default: '',
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
},
{
displayName: 'Language',
name: 'language',
type: 'options',
default: '',
options: LANGUAGES,
},
{
displayName: 'Last Name',
name: 'last_name',
type: 'string',
default: '',
},
{
displayName: 'Location Name/ID',
name: 'location_id',
type: 'options',
default: '',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Mobile Phone Number',
name: 'mobile_phone_number',
type: 'string',
default: '',
},
{
displayName: 'Work Phone Number',
name: 'work_phone_number',
type: 'string',
default: '',
},
],
},
// ----------------------------------------
// agent: update
// ----------------------------------------
{
displayName: 'Agent ID',
name: 'agentId',
description: 'ID of the agent to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Address',
name: 'address',
type: 'string',
default: '',
},
{
displayName: 'Background Information',
name: 'background_information',
type: 'string',
default: '',
},
{
displayName: 'Department Names/IDs',
name: 'department_ids',
type: 'multiOptions',
default: [],
description: 'IDs of the departments to which the agent belongs. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Email',
name: 'email',
type: 'string',
default: '',
},
{
displayName: 'First Name',
name: 'first_name',
type: 'string',
default: '',
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
},
{
displayName: 'Language',
name: 'language',
type: 'options',
default: '',
options: LANGUAGES,
},
{
displayName: 'Last Name',
name: 'last_name',
type: 'string',
default: '',
},
{
displayName: 'Location Name/ID',
name: 'location_id',
type: 'options',
default: '',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Member of Group Names/IDs',
name: 'member_of',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the groups that the agent is a member of. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Mobile Phone',
name: 'mobile_phone_number',
type: 'string',
default: '',
},
{
displayName: 'Observer of Group Names/IDs',
name: 'observer_of',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the groups that the agent is an observer of. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Scoreboard Level ID',
name: 'scoreboard_level_id',
type: 'options',
description: 'ID of the level of the agent in the Arcade',
default: 1,
options: [
{
name: 'Beginner',
value: 1,
},
{
name: 'Intermediate',
value: 2,
},
{
name: 'Professional',
value: 3,
},
{
name: 'Expert',
value: 4,
},
{
name: 'Master',
value: 5,
},
{
name: 'Guru',
value: 6,
},
],
},
{
displayName: 'Time Format',
name: 'time_format',
type: 'options',
default: '12h',
options: [
{
name: '12-Hour Format',
value: '12h',
},
{
name: '24-Hour Format',
value: '24h',
},
],
},
{
displayName: 'Work Phone',
name: 'work_phone_number',
type: 'string',
default: '',
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const agentGroupOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'agentGroup',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create an agent group',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete an agent group',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve an agent group',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all agent groups',
},
{
name: 'Update',
value: 'update',
description: 'Update an agent group',
},
],
default: 'create',
},
] as INodeProperties[];
export const agentGroupFields = [
// ----------------------------------------
// agentGroup: create
// ----------------------------------------
{
displayName: 'Name',
name: 'name',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Escalate to Agent Name/ID',
name: 'escalate_to',
type: 'options',
default: '',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
description: 'ID of the user to whom an escalation email is sent if a ticket in this group is unassigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
},
{
displayName: 'Member Names/IDs',
name: 'members',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of agents who are members of this group. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Observer Names/IDs',
name: 'observers',
type: 'multiOptions',
default: [],
description: 'Comma-separated agent IDs who are observers of this group. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Unassigned For',
name: 'unassigned_for',
description: 'Time after which an escalation email is sent if a ticket in the group remains unassigned',
type: 'options',
default: '30m',
options: [
{
name: '30 Minutes',
value: '30m',
},
{
name: '1 Hour',
value: '1h',
},
{
name: '2 Hours',
value: '2h',
},
{
name: '8 Hours',
value: '8h',
},
{
name: '12 Hours',
value: '12h',
},
{
name: '1 Day',
value: '1d',
},
{
name: '2 Days',
value: '2d',
},
{
name: '3 Days',
value: '3d',
},
],
},
],
},
// ----------------------------------------
// agentGroup: delete
// ----------------------------------------
{
displayName: 'Agent Group ID',
name: 'agentGroupId',
description: 'ID of the agent group to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// agentGroup: get
// ----------------------------------------
{
displayName: 'Agent Group ID',
name: 'agentGroupId',
description: 'ID of the agent group to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// agentGroup: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// agentGroup: update
// ----------------------------------------
{
displayName: 'Agent Group ID',
name: 'agentGroupId',
description: 'ID of the agent group to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Escalate to Agent Names/IDs',
name: 'escalate_to',
type: 'options',
default: '',
description: 'ID of the agent to whom an escalation email is sent if a ticket in this group is unassigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Member Names/IDs',
name: 'members',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of agents who are members of this group. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
},
{
displayName: 'Observer Names/IDs',
name: 'observers',
type: 'multiOptions',
default: [],
description: 'Comma-separated agent user IDs who are observers of this group. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Unassigned For',
name: 'unassigned_for',
description: 'Time after which an escalation email is sent if a ticket in the group remains unassigned',
type: 'options',
default: '30m',
options: [
{
name: '30 Minutes',
value: '30m',
},
{
name: '1 Hour',
value: '1h',
},
{
name: '2 Hours',
value: '2h',
},
{
name: '8 Hours',
value: '8h',
},
{
name: '12 Hours',
value: '12h',
},
{
name: '1 Day',
value: '1d',
},
{
name: '2 Days',
value: '2d',
},
{
name: '3 Days',
value: '3d',
},
],
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const agentRoleOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'agentRole',
],
},
},
options: [
{
name: 'Get',
value: 'get',
description: 'Retrieve an agent role',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all agent roles',
},
],
default: 'get',
},
] as INodeProperties[];
export const agentRoleFields = [
// ----------------------------------------
// agentRole: get
// ----------------------------------------
{
displayName: 'Agent Role ID',
name: 'agentRoleId',
description: 'ID of the agent role to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agentRole',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// agentRole: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'agentRole',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'agentRole',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const announcementOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'announcement',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create an announcement',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete an announcement',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve an announcement',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all announcements',
},
{
name: 'Update',
value: 'update',
description: 'Update an announcement',
},
],
default: 'create',
},
] as INodeProperties[];
export const announcementFields = [
// ----------------------------------------
// announcement: create
// ----------------------------------------
{
displayName: 'Title',
name: 'title',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Body',
name: 'bodyHtml',
description: 'HTML supported',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Visibility',
name: 'visibility',
type: 'options',
required: true,
default: 'everyone',
options: [
{
name: 'Agents Only',
value: 'agents_only',
},
{
name: 'Agents and Groups',
value: 'grouped_visibility',
},
{
name: 'Everyone',
value: 'everyone',
},
],
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Visible From',
name: 'visibleFrom',
description: 'Timestamp at which announcement becomes active',
type: 'dateTime',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Additional Emails',
name: 'additional_emails',
type: 'string',
default: '',
description: 'Comma-separated additional email addresses to which the announcement needs to be sent',
},
{
displayName: 'Department Names/IDs',
name: 'departments',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of departments that may view this announcement. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Visible From',
name: 'visible_from',
description: 'Timestamp at which announcement is active',
type: 'dateTime',
default: '',
},
{
displayName: 'Visible Until',
name: 'visible_till',
description: 'Timestamp until which announcement is active',
type: 'dateTime',
default: '',
},
],
},
// ----------------------------------------
// announcement: delete
// ----------------------------------------
{
displayName: 'Announcement ID',
name: 'announcementId',
description: 'ID of the announcement to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// announcement: get
// ----------------------------------------
{
displayName: 'Announcement ID',
name: 'announcementId',
description: 'ID of the announcement to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// announcement: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// announcement: update
// ----------------------------------------
{
displayName: 'Announcement ID',
name: 'announcementId',
description: 'ID of the announcement to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'announcement',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Additional Emails',
name: 'additional_emails',
type: 'string',
default: '',
description: 'Comma-separated additional email addresses to which the announcement needs to be sent',
},
{
displayName: 'Body',
name: 'body_html',
type: 'string',
default: '',
description: 'HTML supported',
},
{
displayName: 'Department Names/IDs',
name: 'departments',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of departments that may view this announcement. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Title',
name: 'title',
type: 'string',
default: '',
},
{
displayName: 'Visibility',
name: 'visibility',
type: 'options',
default: 'everyone',
options: [
{
name: 'Agents Only',
value: 'agents_only',
},
{
name: 'Agents and Groups',
value: 'grouped_visibility',
},
{
name: 'Everyone',
value: 'everyone',
},
],
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const assetOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'asset',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create an asset',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete an asset',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve an asset',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all assets',
},
{
name: 'Update',
value: 'update',
description: 'Update an asset',
},
],
default: 'create',
},
] as INodeProperties[];
export const assetFields = [
// ----------------------------------------
// asset: create
// ----------------------------------------
{
displayName: 'Asset Name',
name: 'name',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Asset Type Name/ID',
name: 'assetTypeId',
type: 'options',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
required: true,
default: '',
typeOptions: {
loadOptionsMethod: [
'getAssetTypes',
],
},
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Asset Fields',
name: 'assetFieldsUi',
placeholder: 'Add Asset Field',
type: 'fixedCollection',
typeOptions: {
multipleValues: true,
},
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'create',
],
},
},
default: {},
options: [
{
name: 'assetFieldValue',
displayName: 'Asset Field',
values: [
{
displayName: 'Name/ID',
name: 'name',
type: 'options',
typeOptions: {
loadOptionsDependsOn: [
'assetTypeId',
],
loadOptionsMethod: 'getAssetTypeFields',
},
default: '',
description: 'The ID of the field to add custom field to.',
},
{
displayName: 'Value',
name: 'value',
type: 'string',
default: '',
description: 'The value to set on custom field.',
},
],
},
],
},
// ----------------------------------------
// asset: delete
// ----------------------------------------
{
displayName: 'Asset Display ID',
name: 'assetDisplayId',
description: 'Display ID of the asset to delete. Do not confuse with asset ID.',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// asset: get
// ----------------------------------------
{
displayName: 'Asset Display ID',
name: 'assetDisplayId',
description: 'Display ID of the asset to retrieve. Do not confuse with asset ID.',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// asset: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
{
displayName: 'Filters',
name: 'filters',
type: 'collection',
placeholder: 'Add Filter',
default: {},
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'getAll',
],
},
},
options: [
{
displayName: 'Agent Name/ID',
name: 'agent_id',
type: 'options',
default: '',
description: 'ID of the agent by whom the asset is managed. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Asset State',
name: 'asset_state',
type: 'string',
default: '',
description: 'Status of the asset to filter by. For example, "In use".',
},
{
displayName: 'Asset Type Name/ID',
name: 'asset_type_id',
type: 'options',
default: '',
description: 'ID of the asset type to filter by. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAssetTypes',
],
},
},
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department to which the asset belongs. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Location Name/ID',
name: 'location_id',
type: 'options',
default: '',
description: 'ID of the location to filter by. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
description: 'Display name of the asset to filter by',
},
],
},
// ----------------------------------------
// asset: update
// ----------------------------------------
{
displayName: 'Asset Display ID',
name: 'assetDisplayId',
description: 'Display ID of the asset to update. Do not confuse with asset ID.',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Asset Fields',
name: 'assetFieldsUi',
placeholder: 'Add Asset Field',
type: 'fixedCollection',
typeOptions: {
multipleValues: true,
},
displayOptions: {
show: {
resource: [
'asset',
],
operation: [
'update',
],
},
},
default: {},
options: [
{
name: 'assetFieldValue',
displayName: 'Asset Field',
values: [
{
displayName: 'Name/ID',
name: 'name',
type: 'options',
typeOptions: {
loadOptionsDependsOn: [
'assetTypeId',
],
loadOptionsMethod: 'getAssetTypeFields',
},
default: '',
description: 'The ID of the field to add custom field to.',
},
{
displayName: 'Value',
name: 'value',
type: 'string',
default: '',
description: 'The value to set on custom field.',
},
],
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const assetTypeOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'assetType',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create an asset type',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete an asset type',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve an asset type',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all asset types',
},
{
name: 'Update',
value: 'update',
description: 'Update an asset type',
},
],
default: 'create',
},
] as INodeProperties[];
export const assetTypeFields = [
// ----------------------------------------
// assetType: create
// ----------------------------------------
{
displayName: 'Name',
name: 'name',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'assetType',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'assetType',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Parent Asset Type Name/ID',
name: 'parent_asset_type_id',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
type: 'options',
default: '',
typeOptions: {
loadOptionsMethod: [
'getAssetTypes',
],
},
},
],
},
// ----------------------------------------
// assetType: delete
// ----------------------------------------
{
displayName: 'Asset Type ID',
name: 'assetTypeId',
description: 'ID of the asset type to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'assetType',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// assetType: get
// ----------------------------------------
{
displayName: 'Asset Type ID',
name: 'assetTypeId',
description: 'ID of the asset type to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'assetType',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// assetType: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'assetType',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'assetType',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// assetType: update
// ----------------------------------------
{
displayName: 'Asset Type ID',
name: 'assetTypeId',
description: 'ID of the asset type to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'assetType',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'assetType',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const changeOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'change',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a change',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a change',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a change',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all changes',
},
{
name: 'Update',
value: 'update',
description: 'Update a change',
},
],
default: 'create',
},
] as INodeProperties[];
export const changeFields = [
// ----------------------------------------
// change: create
// ----------------------------------------
{
displayName: 'Requester Name/ID',
name: 'requesterId',
description: 'ID of the requester of the change. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
type: 'options',
required: true,
default: '',
typeOptions: {
loadOptionsMethod: [
'getRequesters',
],
},
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Subject',
name: 'subject',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Planned Start Date',
name: 'plannedStartDate',
type: 'dateTime',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Planned End Date',
name: 'plannedEndDate',
type: 'dateTime',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Agent Name/ID',
name: 'agent_id',
type: 'options',
default: '',
description: 'ID of the agent to whom the change is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Change Type',
name: 'change_type',
type: 'options',
default: 1,
options: [
{
name: 'Minor',
value: 1,
},
{
name: 'Standard',
value: 2,
},
{
name: 'Major',
value: 3,
},
{
name: 'Emergency',
value: 4,
},
],
},
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department requesting the change. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'HTML supported',
},
{
displayName: 'Group Name/ID',
name: 'group_id',
type: 'options',
default: '',
description: 'ID of the agent group to which the change is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Impact',
name: 'impact',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
],
},
{
displayName: 'Priority',
name: 'priority',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Urgent',
value: 4,
},
],
},
{
displayName: 'Risk',
name: 'risk',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Very High',
value: 4,
},
],
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 1,
options: [
{
name: 'Open',
value: 1,
},
{
name: 'Planning',
value: 2,
},
{
name: 'Approval',
value: 3,
},
{
name: 'Pending Release',
value: 4,
},
{
name: 'Pending Review',
value: 5,
},
{
name: 'Closed',
value: 6,
},
],
},
{
displayName: 'Subject',
name: 'subject',
type: 'string',
default: '',
},
],
},
// ----------------------------------------
// change: delete
// ----------------------------------------
{
displayName: 'Change ID',
name: 'changeId',
description: 'ID of the change to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// change: get
// ----------------------------------------
{
displayName: 'Change ID',
name: 'changeId',
description: 'ID of the change to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// change: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
{
displayName: 'Filters',
name: 'filters',
type: 'collection',
placeholder: 'Add Filter',
default: {},
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'getAll',
],
},
},
options: [
{
displayName: 'Predefined Filters',
name: 'filter',
type: 'options',
default: 'my_open',
options: [
{
name: 'Closed',
value: 'closed',
},
{
name: 'My Open',
value: 'my_open',
},
{
name: 'Release Requested',
value: 'release_requested',
},
{
name: 'Requester ID',
value: 'requester_id',
},
{
name: 'Unassigned',
value: 'unassigned',
},
],
},
{
displayName: 'Sort Order',
name: 'sort_by',
type: 'options',
options: [
{
name: 'Ascending',
value: 'asc',
},
{
name: 'Descending',
value: 'desc',
},
],
default: 'asc',
},
{
displayName: 'Updated Since',
name: 'updated_since',
type: 'dateTime',
default: '',
},
],
},
// ----------------------------------------
// change: update
// ----------------------------------------
{
displayName: 'Change ID',
name: 'changeId',
description: 'ID of the change to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'change',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Agent Name/ID',
name: 'agent_id',
type: 'options',
default: '',
description: 'ID of the agent to whom the change is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Change Type',
name: 'change_type',
type: 'options',
default: 1,
options: [
{
name: 'Minor',
value: 1,
},
{
name: 'Standard',
value: 2,
},
{
name: 'Major',
value: 3,
},
{
name: 'Emergency',
value: 4,
},
],
},
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department requesting the change. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'HTML supported',
},
{
displayName: 'Group Name/ID',
name: 'group_id',
type: 'options',
default: '',
description: 'ID of the agent group to which the change is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Impact',
name: 'impact',
type: 'options',
default: 1,
description: 'Impact of the change',
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
],
},
{
displayName: 'Priority',
name: 'priority',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Urgent',
value: 4,
},
],
},
{
displayName: 'Requester Name/ID',
name: 'requester_id',
type: 'options',
default: '',
description: 'ID of the requester of the change. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getRequesters',
],
},
},
{
displayName: 'Risk',
name: 'risk',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Very High',
value: 4,
},
],
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 1,
options: [
{
name: 'Open',
value: 1,
},
{
name: 'Planning',
value: 2,
},
{
name: 'Approval',
value: 3,
},
{
name: 'Pending Release',
value: 4,
},
{
name: 'Pending Review',
value: 5,
},
{
name: 'Closed',
value: 6,
},
],
},
{
displayName: 'Subject',
name: 'subject',
type: 'string',
default: '',
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const departmentOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'department',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a department',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a department',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a department',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all departments',
},
{
name: 'Update',
value: 'update',
description: 'Update a department',
},
],
default: 'create',
},
] as INodeProperties[];
export const departmentFields = [
// ----------------------------------------
// department: create
// ----------------------------------------
{
displayName: 'Name',
name: 'name',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'department',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'department',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Domains',
name: 'domains',
type: 'string',
default: '',
description: 'Comma-separated email domains associated with the department',
},
],
},
// ----------------------------------------
// department: delete
// ----------------------------------------
{
displayName: 'Department ID',
name: 'departmentId',
description: 'ID of the department to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'department',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// department: get
// ----------------------------------------
{
displayName: 'Department ID',
name: 'departmentId',
description: 'ID of the department to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'department',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// department: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'department',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'department',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
{
displayName: 'Filters',
name: 'filters',
type: 'collection',
placeholder: 'Add Filter',
default: {},
displayOptions: {
show: {
resource: [
'department',
],
operation: [
'getAll',
],
},
},
options: [
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
description: 'Name of the department',
},
],
},
// ----------------------------------------
// department: update
// ----------------------------------------
{
displayName: 'Department ID',
name: 'departmentId',
description: 'ID of the department to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'department',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'department',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Domains',
name: 'domains',
type: 'string',
default: '',
description: 'Comma-separated email domains associated with the department',
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const locationOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'location',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a location',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a location',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a location',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all locations',
},
{
name: 'Update',
value: 'update',
description: 'Update a location',
},
],
default: 'create',
},
] as INodeProperties[];
export const locationFields = [
// ----------------------------------------
// location: create
// ----------------------------------------
{
displayName: 'Name',
name: 'name',
description: 'Name of the location',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'location',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'location',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Address',
name: 'address',
placeholder: 'Add Address Fields',
type: 'fixedCollection',
default: {},
options: [
{
displayName: 'Address Details',
name: 'addressFields',
values: [
{
displayName: 'Line 1',
name: 'line1',
type: 'string',
default: '',
},
{
displayName: 'Line 2',
name: 'line2',
type: 'string',
default: '',
},
{
displayName: 'City',
name: 'city',
type: 'string',
default: '',
},
{
displayName: 'Country',
name: 'country',
type: 'string',
default: '',
},
{
displayName: 'State',
name: 'state',
type: 'string',
default: '',
},
{
displayName: 'Zip Code',
name: 'zipcode',
type: 'string',
default: '',
},
],
},
],
},
],
},
// ----------------------------------------
// location: delete
// ----------------------------------------
{
displayName: 'Location ID',
name: 'locationId',
description: 'ID of the location to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'location',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// location: get
// ----------------------------------------
{
displayName: 'Location ID',
name: 'locationId',
description: 'ID of the location to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'location',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// location: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'location',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'location',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// location: update
// ----------------------------------------
{
displayName: 'Location ID',
name: 'locationId',
description: 'ID of the location to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'location',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'location',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
},
{
displayName: 'Address',
name: 'address',
placeholder: 'Add Address Fields',
type: 'fixedCollection',
default: {},
options: [
{
displayName: 'Address Details',
name: 'addressFields',
values: [
{
displayName: 'Line 1',
name: 'line1',
type: 'string',
default: '',
},
{
displayName: 'Line 2',
name: 'line2',
type: 'string',
default: '',
},
{
displayName: 'City',
name: 'city',
type: 'string',
default: '',
},
{
displayName: 'Country',
name: 'country',
type: 'string',
default: '',
},
{
displayName: 'State',
name: 'state',
type: 'string',
default: '',
},
{
displayName: 'Zip Code',
name: 'zipcode',
type: 'string',
default: '',
},
],
},
],
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const problemOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'problem',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a problem',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a problem',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a problem',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all problems',
},
{
name: 'Update',
value: 'update',
description: 'Update a problem',
},
],
default: 'create',
},
] as INodeProperties[];
export const problemFields = [
// ----------------------------------------
// problem: create
// ----------------------------------------
{
displayName: 'Subject',
name: 'subject',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Requester Name/ID',
name: 'requesterId',
description: 'ID of the initiator of the problem. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
type: 'options',
required: true,
default: '',
typeOptions: {
loadOptionsMethod: [
'getRequesters',
],
},
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Due By',
name: 'dueBy',
description: 'Date when the problem is due to be solved',
type: 'dateTime',
default: '',
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Agent Name/ID',
name: 'agent_id',
type: 'options',
default: '',
description: 'ID of the agent to whom the problem is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department initiating the problem. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Description',
name: 'description',
description: 'HTML supported',
type: 'string',
default: '',
},
{
displayName: 'Group Name/ID',
name: 'group_id',
type: 'options',
default: '',
description: 'ID of the agent group to which the problem is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Impact',
name: 'impact',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
],
},
{
displayName: 'Priority',
name: 'priority',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Urgent',
value: 4,
},
],
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 1,
options: [
{
name: 'Open',
value: 1,
},
{
name: 'Change Requested',
value: 2,
},
{
name: 'Closed',
value: 3,
},
],
},
],
},
// ----------------------------------------
// problem: delete
// ----------------------------------------
{
displayName: 'Problem ID',
name: 'problemId',
description: 'ID of the problem to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// problem: get
// ----------------------------------------
{
displayName: 'Problem ID',
name: 'problemId',
description: 'ID of the problem to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// problem: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// problem: update
// ----------------------------------------
{
displayName: 'Problem ID',
name: 'problemId',
description: 'ID of the problem to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'problem',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Agent Name/ID',
name: 'agent_id',
type: 'options',
default: '',
description: 'ID of the agent to whom the problem is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department initiating the problem. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'HTML supported',
},
{
displayName: 'Due By',
name: 'due_by',
description: 'Date when the problem is due to be solved',
type: 'dateTime',
default: '',
},
{
displayName: 'Group Name/ID',
name: 'group_id',
type: 'options',
default: '',
description: 'ID of the agent group to which the problem is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Impact',
name: 'impact',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
],
},
{
displayName: 'Priority',
name: 'priority',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Urgent',
value: 4,
},
],
},
{
displayName: 'Requester Name/ID',
name: 'requester_id',
type: 'options',
default: '',
description: 'ID of the initiator of the problem. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getRequesters',
],
},
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 1,
options: [
{
name: 'Open',
value: 1,
},
{
name: 'Change Requested',
value: 2,
},
{
name: 'Closed',
value: 3,
},
],
},
{
displayName: 'Subject',
name: 'subject',
type: 'string',
default: '',
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const productOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'product',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a product',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a product',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a product',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all products',
},
{
name: 'Update',
value: 'update',
description: 'Update a product',
},
],
default: 'create',
},
] as INodeProperties[];
export const productFields = [
// ----------------------------------------
// product: create
// ----------------------------------------
{
displayName: 'Asset Type Name/ID',
name: 'assetTypeId',
type: 'options',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
required: true,
default: '',
typeOptions: {
loadOptionsMethod: [
'getAssetTypes',
],
},
displayOptions: {
show: {
resource: [
'product',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Name',
name: 'name',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'product',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'product',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'HTML supported',
},
{
displayName: 'Manufacturer',
name: 'manufacturer',
type: 'string',
default: '',
},
{
displayName: 'Mode of Procurement',
name: 'mode_of_procurement',
type: 'options',
default: 'Buy',
options: [
{
name: 'Buy',
value: 'Buy',
},
{
name: 'Lease',
value: 'Lease',
},
{
name: 'Both',
value: 'Both',
},
],
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 'In Production',
options: [
{
name: 'In Production',
value: 'In Production',
},
{
name: 'In Pipeline',
value: 'In Pipeline',
},
{
name: 'Retired',
value: 'Retired',
},
],
},
],
},
// ----------------------------------------
// product: delete
// ----------------------------------------
{
displayName: 'Product ID',
name: 'productId',
description: 'ID of the product to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'product',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// product: get
// ----------------------------------------
{
displayName: 'Product ID',
name: 'productId',
description: 'ID of the product to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'product',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// product: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'product',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'product',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// product: update
// ----------------------------------------
{
displayName: 'Product ID',
name: 'productId',
description: 'ID of the product to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'product',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'product',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Asset Type Name/ID',
name: 'asset_type_id',
type: 'options',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
default: '',
typeOptions: {
loadOptionsMethod: [
'getAssetTypes',
],
},
},
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'HTML supported',
},
{
displayName: 'Manufacturer',
name: 'manufacturer',
type: 'string',
default: '',
},
{
displayName: 'Mode of Procurement',
name: 'mode_of_procurement',
type: 'options',
default: 'Buy',
options: [
{
name: 'Buy',
value: 'Buy',
},
{
name: 'Lease',
value: 'Lease',
},
{
name: 'Both',
value: 'Both',
},
],
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 'In Production',
options: [
{
name: 'In Production',
value: 'In Production',
},
{
name: 'In Pipeline',
value: 'In Pipeline',
},
{
name: 'Retired',
value: 'Retired',
},
],
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const releaseOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'release',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a release',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a release',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a release',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all releases',
},
{
name: 'Update',
value: 'update',
description: 'Update a release',
},
],
default: 'create',
},
] as INodeProperties[];
export const releaseFields = [
// ----------------------------------------
// release: create
// ----------------------------------------
{
displayName: 'Subject',
name: 'subject',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Release Type',
name: 'releaseType',
type: 'options',
default: 1,
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'create',
],
},
},
options: [
{
name: 'Minor',
value: 1,
},
{
name: 'Standard',
value: 2,
},
{
name: 'Major',
value: 3,
},
{
name: 'Emergency',
value: 4,
},
],
},
{
displayName: 'Priority',
name: 'priority',
type: 'options',
default: 1,
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'create',
],
},
},
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Urgent',
value: 4,
},
],
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 1,
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'create',
],
},
},
options: [
{
name: 'Open',
value: 1,
},
{
name: 'On Hold',
value: 2,
},
{
name: 'In Progress',
value: 3,
},
{
name: 'Incomplete',
value: 4,
},
{
name: 'Completed',
value: 5,
},
],
},
{
displayName: 'Planned Start Date',
name: 'plannedStartDate',
type: 'dateTime',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Planned End Date',
name: 'plannedEndDate',
type: 'dateTime',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department initiating the release. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Description',
name: 'description',
description: 'HTML supported',
type: 'string',
default: '',
},
{
displayName: 'Group Name/ID',
name: 'group_id',
type: 'options',
default: '',
description: 'ID of the agent group to which the release is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
],
},
// ----------------------------------------
// release: delete
// ----------------------------------------
{
displayName: 'Release ID',
name: 'releaseId',
description: 'ID of the release to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// release: get
// ----------------------------------------
{
displayName: 'Release ID',
name: 'releaseId',
description: 'ID of the release to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// release: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// release: update
// ----------------------------------------
{
displayName: 'Release ID',
name: 'releaseId',
description: 'ID of the release to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'release',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department initiating the release. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'HTML supported',
},
{
displayName: 'Group Name/ID',
name: 'group_id',
type: 'options',
default: '',
description: 'ID of the agent group to which the release is assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Priority',
name: 'priority',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Urgent',
value: 4,
},
],
},
{
displayName: 'Release Type',
name: 'release_type',
type: 'options',
default: 1,
options: [
{
name: 'Minor',
value: 1,
},
{
name: 'Standard',
value: 2,
},
{
name: 'Major',
value: 3,
},
{
name: 'Emergency',
value: 4,
},
],
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 1,
options: [
{
name: 'Open',
value: 1,
},
{
name: 'On Hold',
value: 2,
},
{
name: 'In Progress',
value: 3,
},
{
name: 'Incomplete',
value: 4,
},
{
name: 'Completed',
value: 5,
},
],
},
{
displayName: 'Subject',
name: 'subject',
type: 'string',
default: '',
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
import { LANGUAGES } from '../constants';
export const requesterOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'requester',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a requester',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a requester',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a requester',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all requesters',
},
{
name: 'Update',
value: 'update',
description: 'Update a requester',
},
],
default: 'create',
},
] as INodeProperties[];
export const requesterFields = [
// ----------------------------------------
// requester: create
// ----------------------------------------
{
displayName: 'First Name',
name: 'firstName',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Primary Email',
name: 'primaryEmail',
type: 'string',
default: '',
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Address',
name: 'address',
type: 'string',
default: '',
},
{
displayName: 'Background Information',
name: 'background_information',
type: 'string',
default: '',
},
{
displayName: 'Department Names/IDs',
name: 'department_ids',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the departments associated with the requester. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
},
{
displayName: 'Language',
name: 'language',
type: 'options',
default: '',
options: LANGUAGES,
},
{
displayName: 'Last Name',
name: 'last_name',
type: 'string',
default: '',
},
{
displayName: 'Location ID',
name: 'location_id',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
type: 'options',
default: '',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Mobile Phone',
name: 'mobile_phone_number',
type: 'string',
default: '',
},
{
displayName: 'Secondary Emails',
name: 'secondary_emails',
type: 'string',
default: '',
description: 'Comma-separated secondary emails associated with the requester',
},
{
displayName: 'Time Format',
name: 'time_format',
type: 'options',
default: '12h',
options: [
{
name: '12-Hour Format',
value: '12h',
},
{
name: '24-Hour Format',
value: '24h',
},
],
},
{
displayName: 'Work Phone',
name: 'work_phone_number',
type: 'string',
default: '',
},
],
},
// ----------------------------------------
// requester: delete
// ----------------------------------------
{
displayName: 'Requester ID',
name: 'requesterId',
description: 'ID of the requester to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// requester: get
// ----------------------------------------
{
displayName: 'Requester ID',
name: 'requesterId',
description: 'ID of the requester to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// requester: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
{
displayName: 'Filters',
name: 'filters',
type: 'collection',
placeholder: 'Add Filter',
default: {},
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'getAll',
],
},
},
options: [
{
displayName: 'Department Name/ID',
name: 'department_id',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
type: 'options',
default: '',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'First Name',
name: 'first_name',
type: 'string',
default: '',
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
},
{
displayName: 'Language',
name: 'language',
type: 'options',
default: '',
options: LANGUAGES,
},
{
displayName: 'Last Name',
name: 'last_name',
type: 'string',
default: '',
},
{
displayName: 'Location Name/ID',
name: 'location_id',
type: 'options',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
default: '',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Mobile Phone Number',
name: 'mobile_phone_number',
type: 'string',
default: '',
},
{
displayName: 'Primary Email',
name: 'primary_email',
type: 'string',
default: '',
},
{
displayName: 'Work Phone Number',
name: 'work_phone_number',
type: 'string',
default: '',
},
],
},
// ----------------------------------------
// requester: update
// ----------------------------------------
{
displayName: 'Requester ID',
name: 'requesterId',
description: 'ID of the requester to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'requester',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Address',
name: 'address',
type: 'string',
default: '',
},
{
displayName: 'Background Information',
name: 'background_information',
type: 'string',
default: '',
},
{
displayName: 'Department Names/IDs',
name: 'department_ids',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the departments associated with the requester. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'First Name',
name: 'first_name',
type: 'string',
default: '',
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
},
{
displayName: 'Language',
name: 'language',
type: 'options',
default: '',
options: LANGUAGES,
},
{
displayName: 'Last Name',
name: 'last_name',
type: 'string',
default: '',
},
{
displayName: 'Location Name/ID',
name: 'location_id',
type: 'options',
default: '',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Mobile Phone',
name: 'mobile_phone_number',
type: 'string',
default: '',
},
{
displayName: 'Primary Email',
name: 'primary_email',
type: 'string',
default: '',
},
{
displayName: 'Secondary Emails',
name: 'secondary_emails',
type: 'string',
default: '',
description: 'Comma-separated secondary emails associated with the requester',
},
{
displayName: 'Time Format',
name: 'time_format',
type: 'options',
default: '12h',
options: [
{
name: '12-Hour Format',
value: '12h',
},
{
name: '24-Hour Format',
value: '24h',
},
],
},
{
displayName: 'Work Phone',
name: 'work_phone_number',
type: 'string',
default: '',
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const requesterGroupOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'requesterGroup',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a requester group',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a requester group',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a requester group',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all requester groups',
},
{
name: 'Update',
value: 'update',
description: 'Update a requester group',
},
],
default: 'create',
},
] as INodeProperties[];
export const requesterGroupFields = [
// ----------------------------------------
// requesterGroup: create
// ----------------------------------------
{
displayName: 'Name',
name: 'name',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'requesterGroup',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'requesterGroup',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
],
},
// ----------------------------------------
// requesterGroup: delete
// ----------------------------------------
{
displayName: 'Requester Group ID',
name: 'requesterGroupId',
description: 'ID of the requester group to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'requesterGroup',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// requesterGroup: get
// ----------------------------------------
{
displayName: 'Requester Group ID',
name: 'requesterGroupId',
description: 'ID of the requester group to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'requesterGroup',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// requesterGroup: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'requesterGroup',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'requesterGroup',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// requesterGroup: update
// ----------------------------------------
{
displayName: 'Requester Group ID',
name: 'requesterGroupId',
description: 'ID of the requester group to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'requesterGroup',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'requesterGroup',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'Description of the requester group',
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
description: 'Name of the requester group',
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const softwareOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'software',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a software application',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a software application',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a software application',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all software applications',
},
{
name: 'Update',
value: 'update',
description: 'Update a software application',
},
],
default: 'create',
},
] as INodeProperties[];
export const softwareFields = [
// ----------------------------------------
// software: create
// ----------------------------------------
{
displayName: 'Application Type',
name: 'applicationType',
type: 'options',
required: true,
options: [
{
name: 'Desktop',
value: 'desktop',
},
{
name: 'Mobile',
value: 'mobile',
},
{
name: 'SaaS',
value: 'saas',
},
],
default: 'desktop',
displayOptions: {
show: {
resource: [
'software',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Name',
name: 'name',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'software',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'software',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Notes',
name: 'notes',
type: 'string',
default: '',
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 'managed',
options: [
{
name: 'Disabled',
value: 'disabled',
},
{
name: 'Ignored',
value: 'ignored',
},
{
name: 'Needs Review',
value: 'needs review',
},
{
name: 'Restricted',
value: 'restricted',
},
],
},
],
},
// ----------------------------------------
// software: delete
// ----------------------------------------
{
displayName: 'Software ID',
name: 'softwareId',
description: 'ID of the software application to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'software',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// software: get
// ----------------------------------------
{
displayName: 'Software ID',
name: 'softwareId',
description: 'ID of the software application to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'software',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// software: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'software',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'software',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// software: update
// ----------------------------------------
{
displayName: 'Software ID',
name: 'softwareId',
description: 'ID of the software application to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'software',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'software',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Application Type',
name: 'application_type',
type: 'options',
default: 'desktop',
description: 'Type of the software',
options: [
{
name: 'Desktop',
value: 'desktop',
},
{
name: 'Mobile',
value: 'mobile',
},
{
name: 'SaaS',
value: 'saas',
},
],
},
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
},
{
displayName: 'Notes',
name: 'notes',
type: 'string',
default: '',
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 'managed',
options: [
{
name: 'Disabled',
value: 'disabled',
},
{
name: 'Ignored',
value: 'ignored',
},
{
name: 'Needs Review',
value: 'needs review',
},
{
name: 'Restricted',
value: 'restricted',
},
],
},
],
},
] as INodeProperties[];

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import {
INodeProperties,
} from 'n8n-workflow';
export const ticketOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'ticket',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a ticket',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a ticket',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve a ticket',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all tickets',
},
{
name: 'Update',
value: 'update',
description: 'Update a ticket',
},
],
default: 'create',
},
] as INodeProperties[];
export const ticketFields = [
// ----------------------------------------
// ticket: create
// ----------------------------------------
{
displayName: 'Email',
name: 'email',
description: 'Email address of the ticket author',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Subject',
name: 'subject',
type: 'string',
default: '',
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'HTML supported',
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Priority',
name: 'priority',
type: 'options',
default: 1,
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'create',
],
},
},
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Urgent',
value: 4,
},
],
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 2,
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'create',
],
},
},
options: [
{
name: 'Open',
value: 2,
},
{
name: 'Pending',
value: 3,
},
{
name: 'Resolved',
value: 4,
},
{
name: 'Closed',
value: 5,
},
],
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'CC Emails',
name: 'cc_emails',
type: 'string',
default: '',
description: 'Comma-separated email addresses to add in the CC field of the ticket email',
},
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department to which this ticket belongs. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Group Name/ID',
name: 'group_id',
type: 'options',
default: '',
description: 'ID of the group to which the ticket has been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Impact',
name: 'impact',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
],
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
description: 'Name of the ticket author',
},
{
displayName: 'Requester Name/ID',
name: 'requester_id',
type: 'options',
description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
default: '',
typeOptions: {
loadOptionsMethod: [
'getRequesters',
],
},
},
],
},
// ----------------------------------------
// ticket: delete
// ----------------------------------------
{
displayName: 'Ticket ID',
name: 'ticketId',
description: 'ID of the ticket to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// ticket: get
// ----------------------------------------
{
displayName: 'Ticket ID',
name: 'ticketId',
description: 'ID of the ticket to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// ticket: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
{
displayName: 'Filters',
name: 'filters',
type: 'collection',
placeholder: 'Add Filter',
default: {},
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'getAll',
],
},
},
options: [
{
displayName: 'Agent Name/ID',
name: 'agent_id',
type: 'options',
default: '',
description: 'ID of the agent to whom the tickets have been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgents',
],
},
},
{
displayName: 'Group Name/ID',
name: 'group_id',
type: 'options',
default: '',
description: 'ID of the group to which the tickets have been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Impact',
name: 'impact',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
],
},
{
displayName: 'Priority',
name: 'priority',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Urgent',
value: 4,
},
],
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 2,
options: [
{
name: 'Open',
value: 2,
},
{
name: 'Pending',
value: 3,
},
{
name: 'Resolved',
value: 4,
},
{
name: 'Closed',
value: 5,
},
],
},
{
displayName: 'Created On',
name: 'created_at',
type: 'dateTime',
default: '',
description: 'Date when the ticket was created',
},
{
displayName: 'Due By',
name: 'due_by',
description: 'Date when the ticket is due to be resolved',
type: 'dateTime',
default: '',
},
],
},
// ----------------------------------------
// ticket: update
// ----------------------------------------
{
displayName: 'Ticket ID',
name: 'ticketId',
description: 'ID of the ticket to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'ticket',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department to which this ticket has been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'HTML supported',
},
{
displayName: 'Email',
name: 'email',
type: 'string',
default: '',
description: 'Email address of the ticket author',
},
{
displayName: 'Group Name/ID',
name: 'group_id',
type: 'options',
default: '',
description: 'ID of the group to which the ticket has been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Impact',
name: 'impact',
type: 'options',
default: 1,
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
],
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
description: 'Name of the ticket author',
},
{
displayName: 'Phone',
name: 'phone',
type: 'string',
default: '',
},
{
displayName: 'Priority',
name: 'priority',
type: 'options',
default: 1,
description: 'Priority of the ticket',
options: [
{
name: 'Low',
value: 1,
},
{
name: 'Medium',
value: 2,
},
{
name: 'High',
value: 3,
},
{
name: 'Urgent',
value: 4,
},
],
},
{
displayName: 'Status',
name: 'status',
type: 'options',
default: 2,
options: [
{
name: 'Open',
value: 2,
},
{
name: 'Pending',
value: 3,
},
{
name: 'Resolved',
value: 4,
},
{
name: 'Closed',
value: 5,
},
],
},
{
displayName: 'Subject',
name: 'subject',
type: 'string',
default: '',
},
],
},
] as INodeProperties[];

View file

@ -0,0 +1,16 @@
export * from './AgentDescription';
export * from './AgentGroupDescription';
export * from './AgentRoleDescription';
export * from './AnnouncementDescription';
export * from './AssetDescription';
export * from './AssetTypeDescription';
export * from './ChangeDescription';
export * from './DepartmentDescription';
export * from './LocationDescription';
export * from './ProblemDescription';
export * from './ProductDescription';
export * from './ReleaseDescription';
export * from './RequesterDescription';
export * from './RequesterGroupDescription';
export * from './SoftwareDescription';
export * from './TicketDescription';

View file

@ -0,0 +1,16 @@
<?xml version="1.0" encoding="utf-8"?>
<svg version="1.1" id="layer" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"
viewBox="20 280 100 100" >
<style type="text/css">
.st0{fill:#4D4D4D;}
.st1{fill:#08C7FB;}
.st2{fill:#FFFFFF;}
</style>
<g>
<path class="st1" d="M68.5,376.1L68.5,376.1c-25.9,0-47-21-47-47c0-25.9,21-47,47-47h35.2c6.5,0,11.7,5.3,11.7,11.7v35.2
C115.4,355.1,94.4,376.1,68.5,376.1"/>
<path class="st2" d="M67.8,352.4c0.6,0.4,1.4,0.3,1.8-0.3l14.8-20.6l3.4-4.8c0.8-1.1,0-2.7-1.4-2.7h-6.6H64.2l5.5-16.6
c0.2-0.5,0-1.1-0.5-1.5c-0.6-0.4-1.4-0.3-1.8,0.3l-14.8,20.6l-3.4,4.8c-0.8,1.1,0,2.7,1.4,2.7h6.6h15.7l-5.5,16.6
C67.1,351.4,67.3,352,67.8,352.4"/>
</g>
</svg>

After

Width:  |  Height:  |  Size: 713 B

View file

@ -0,0 +1,32 @@
import { IDataObject } from 'n8n-workflow';
export type FreshserviceCredentials = {
apiKey: string;
domain: string;
};
export type LoadedResource = {
id: string;
name: string;
};
export type LoadedUser = {
active: boolean;
id: string;
first_name: string;
last_name?: string;
};
export type RolesParameter = IDataObject & {
roleProperties: Array<{
role: number;
assignment_scope: 'entire_helpdesk' | 'member_groups' | 'specified_groups' | 'assigned_items';
groups?: number[];
}>
};
export type AddressFixedCollection = {
address?: {
addressFields: object
}
}

View file

@ -87,6 +87,7 @@
"dist/credentials/FacebookGraphApi.credentials.js", "dist/credentials/FacebookGraphApi.credentials.js",
"dist/credentials/FacebookGraphAppApi.credentials.js", "dist/credentials/FacebookGraphAppApi.credentials.js",
"dist/credentials/FreshdeskApi.credentials.js", "dist/credentials/FreshdeskApi.credentials.js",
"dist/credentials/FreshserviceApi.credentials.js",
"dist/credentials/FreshworksCrmApi.credentials.js", "dist/credentials/FreshworksCrmApi.credentials.js",
"dist/credentials/FileMaker.credentials.js", "dist/credentials/FileMaker.credentials.js",
"dist/credentials/FlowApi.credentials.js", "dist/credentials/FlowApi.credentials.js",
@ -383,6 +384,7 @@
"dist/nodes/Facebook/FacebookGraphApi.node.js", "dist/nodes/Facebook/FacebookGraphApi.node.js",
"dist/nodes/Facebook/FacebookTrigger.node.js", "dist/nodes/Facebook/FacebookTrigger.node.js",
"dist/nodes/FileMaker/FileMaker.node.js", "dist/nodes/FileMaker/FileMaker.node.js",
"dist/nodes/Freshservice/Freshservice.node.js",
"dist/nodes/Ftp.node.js", "dist/nodes/Ftp.node.js",
"dist/nodes/Freshdesk/Freshdesk.node.js", "dist/nodes/Freshdesk/Freshdesk.node.js",
"dist/nodes/FreshworksCrm/FreshworksCrm.node.js", "dist/nodes/FreshworksCrm/FreshworksCrm.node.js",