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⚡ Add ability to retrieve custom fields to Zendesk Trigger node. (#1685)

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Bart Vollebregt 2021-04-24 19:57:49 +02:00 committed by GitHub
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2 changed files with 266 additions and 227 deletions
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231
packages/nodes-base/nodes/Zendesk/TriggerPlaceholders.ts Normal file
View file

@ -0,0 +1,231 @@
import {
INodePropertyOptions,
} from 'n8n-workflow';
export const triggerPlaceholders = [
{
name: 'Title',
value: 'ticket.title',
description: `Ticket's subject`,
},
{
name: 'Description',
value: 'ticket.description',
description: `Ticket's description`,
},
{
name: 'URL',
value: 'ticket.url',
description: `Ticket's URL`,
},
{
name: 'ID',
value: 'ticket.id',
description: `Ticket's ID`,
},
{
name: 'External ID',
value: 'ticket.external_id',
description: `Ticket's external ID`,
},
{
name: 'Via',
value: 'ticket.via',
description: `Ticket's source`,
},
{
name: 'Status',
value: 'ticket.status',
description: `Ticket's status`,
},
{
name: 'Priority',
value: 'ticket.priority',
description: `Ticket's priority`,
},
{
name: 'Type',
value: 'ticket.ticket_type',
description: `Ticket's type`,
},
{
name: 'Group Name',
value: 'ticket.group.name',
description: `Ticket's assigned group`,
},
{
name: 'Brand Name',
value: 'ticket.brand.name',
description: `Ticket's brand`,
},
{
name: 'Due Date',
value: 'ticket.due_date',
description: `Ticket's due date (relevant for tickets of type Task)`,
},
{
name: 'Account',
value: 'ticket.account',
description: `This Zendesk Support's account name`,
},
{
name: 'Assignee Email',
value: 'ticket.assignee.email',
description: `Ticket assignee email (if any)`,
},
{
name: 'Assignee Name',
value: 'ticket.assignee.name',
description: `Assignee's full name`,
},
{
name: 'Assignee First Name',
value: 'ticket.assignee.first_name',
description: `Assignee's first name`,
},
{
name: 'Assignee Last Name',
value: 'ticket.assignee.last_name',
description: `Assignee's last name`,
},
{
name: 'Requester Full Name',
value: 'ticket.requester.name',
description: `Requester's full name`,
},
{
name: 'Requester First Name',
value: 'ticket.requester.first_name',
description: `Requester's first name`,
},
{
name: 'Requester Last Name',
value: 'ticket.requester.last_name',
description: `Requester's last name`,
},
{
name: 'Requester Email',
value: 'ticket.requester.email',
description: `Requester's email`,
},
{
name: 'Requester Language',
value: 'ticket.requester.language',
description: `Requester's language`,
},
{
name: 'Requester Phone',
value: 'ticket.requester.phone',
description: `Requester's phone number`,
},
{
name: 'Requester External ID',
value: 'ticket.requester.external_id',
description: `Requester's external ID`,
},
{
name: 'Requester Field',
value: 'ticket.requester.requester_field',
description: `Name or email`,
},
{
name: 'Requester Details',
value: 'ticket.requester.details',
description: `Detailed information about the ticket's requester`,
},
{
name: 'Requester Organization',
value: 'ticket.organization.name',
description: `Requester's organization`,
},
{
name: `Ticket's Organization External ID`,
value: 'ticket.organization.external_id',
description: `Ticket's organization external ID`,
},
{
name: `Organization details`,
value: 'ticket.organization.details',
description: `The details about the organization of the ticket's requester`,
},
{
name: `Organization Note`,
value: 'ticket.organization.notes',
description: `The notes about the organization of the ticket's requester`,
},
{
name: `Ticket's CCs`,
value: 'ticket.ccs',
description: `Ticket's CCs`,
},
{
name: `Ticket's CCs names`,
value: 'ticket.cc_names',
description: `Ticket's CCs names`,
},
{
name: `Ticket's tags`,
value: 'ticket.tags',
description: `Ticket's tags`,
},
{
name: `Current Holiday Name`,
value: 'ticket.current_holiday_name',
description: `Displays the name of the current holiday on the ticket's schedule`,
},
{
name: `Current User Name `,
value: 'current_user.name',
description: `Your full name`,
},
{
name: `Current User First Name `,
value: 'current_user.first_name',
description: 'Your first name',
},
{
name: `Current User Email `,
value: 'current_user.email',
description: 'Your primary email',
},
{
name: `Current User Organization Name `,
value: 'current_user.organization.name',
description: 'Your default organization',
},
{
name: `Current User Organization Details `,
value: 'current_user.organization.details',
description: `Your default organization's details`,
},
{
name: `Current User Organization Notes `,
value: 'current_user.organization.notes',
description: `Your default organization's note`,
},
{
name: `Current User Language `,
value: 'current_user.language',
description: `Your chosen language`,
},
{
name: `Current User External ID `,
value: 'current_user.external_id',
description: 'Your external ID',
},
{
name: `Current User Notes `,
value: 'current_user.notes',
description: 'Your notes, stored in your profile',
},
{
name: `Satisfation Current Rating `,
value: 'satisfaction.current_rating',
description: 'The text of the current satisfaction rating',
},
{
name: `Satisfation Current Comment `,
value: 'satisfaction.current_comment',
description: 'The text of the current satisfaction rating comment',
},
] as INodePropertyOptions[];

262
packages/nodes-base/nodes/Zendesk/ZendeskTrigger.node.ts
View file

@ -25,6 +25,10 @@ import {
conditionFields,
} from './ConditionDescription';
import {
triggerPlaceholders
} from './TriggerPlaceholders';
export class ZendeskTrigger implements INodeType {
description: INodeTypeDescription = {
displayName: 'Zendesk Trigger',
@ -122,233 +126,9 @@ export class ZendeskTrigger implements INodeType {
description: 'The fields to return the values of.',
type: 'multiOptions',
default: [],
options: [
{
name: 'Title',
value: 'ticket.title',
description: `Ticket's subject`,
},
{
name: 'Description',
value: 'ticket.description',
description: `Ticket's description`,
},
{
name: 'URL',
value: 'ticket.url',
description: `Ticket's URL`,
},
{
name: 'ID',
value: 'ticket.id',
description: `Ticket's ID`,
},
{
name: 'External ID',
value: 'ticket.external_id',
description: `Ticket's external ID`,
},
{
name: 'Via',
value: 'ticket.via',
description: `Ticket's source`,
},
{
name: 'Status',
value: 'ticket.status',
description: `Ticket's status`,
},
{
name: 'Priority',
value: 'ticket.priority',
description: `Ticket's priority`,
},
{
name: 'Type',
value: 'ticket.ticket_type',
description: `Ticket's type`,
},
{
name: 'Group Name',
value: 'ticket.group.name',
description: `Ticket's assigned group`,
},
{
name: 'Brand Name',
value: 'ticket.brand.name',
description: `Ticket's brand`,
},
{
name: 'Due Date',
value: 'ticket.due_date',
description: `Ticket's due date (relevant for tickets of type Task)`,
},
{
name: 'Account',
value: 'ticket.account',
description: `This Zendesk Support's account name`,
},
{
name: 'Assignee Email',
value: 'ticket.assignee.email',
description: `Ticket assignee email (if any)`,
},
{
name: 'Assignee Name',
value: 'ticket.assignee.name',
description: `Assignee's full name`,
},
{
name: 'Assignee First Name',
value: 'ticket.assignee.first_name',
description: `Assignee's first name`,
},
{
name: 'Assignee Last Name',
value: 'ticket.assignee.last_name',
description: `Assignee's last name`,
},
{
name: 'Requester Full Name',
value: 'ticket.requester.name',
description: `Requester's full name`,
},
{
name: 'Requester First Name',
value: 'ticket.requester.first_name',
description: `Requester's first name`,
},
{
name: 'Requester Last Name',
value: 'ticket.requester.last_name',
description: `Requester's last name`,
},
{
name: 'Requester Email',
value: 'ticket.requester.email',
description: `Requester's email`,
},
{
name: 'Requester Language',
value: 'ticket.requester.language',
description: `Requester's language`,
},
{
name: 'Requester Phone',
value: 'ticket.requester.phone',
description: `Requester's phone number`,
},
{
name: 'Requester External ID',
value: 'ticket.requester.external_id',
description: `Requester's external ID`,
},
{
name: 'Requester Field',
value: 'ticket.requester.requester_field',
description: `Name or email`,
},
{
name: 'Requester Details',
value: 'ticket.requester.details',
description: `Detailed information about the ticket's requester`,
},
{
name: 'Requester Organization',
value: 'ticket.organization.name',
description: `Requester's organization`,
},
{
name: `Ticket's Organization External ID`,
value: 'ticket.organization.external_id',
description: `Ticket's organization external ID`,
},
{
name: `Organization details`,
value: 'ticket.organization.details',
description: `The details about the organization of the ticket's requester`,
},
{
name: `Organization Note`,
value: 'ticket.organization.notes',
description: `The notes about the organization of the ticket's requester`,
},
{
name: `Ticket's CCs`,
value: 'ticket.ccs',
description: `Ticket's CCs`,
},
{
name: `Ticket's CCs names`,
value: 'ticket.cc_names',
description: `Ticket's CCs names`,
},
{
name: `Ticket's tags`,
value: 'ticket.tags',
description: `Ticket's tags`,
},
{
name: `Current Holiday Name`,
value: 'ticket.current_holiday_name',
description: `Displays the name of the current holiday on the ticket's schedule`,
},
{
name: `Current User Name `,
value: 'current_user.name',
description: `Your full name`,
},
{
name: `Current User First Name `,
value: 'current_user.first_name',
description: 'Your first name',
},
{
name: `Current User Email `,
value: 'current_user.email',
description: 'Your primary email',
},
{
name: `Current User Organization Name `,
value: 'current_user.organization.name',
description: 'Your default organization',
},
{
name: `Current User Organization Details `,
value: 'current_user.organization.details',
description: `Your default organization's details`,
},
{
name: `Current User Organization Notes `,
value: 'current_user.organization.notes',
description: `Your default organization's note`,
},
{
name: `Current User Language `,
value: 'current_user.language',
description: `Your chosen language`,
},
{
name: `Current User External ID `,
value: 'current_user.external_id',
description: 'Your external ID',
},
{
name: `Current User Notes `,
value: 'current_user.notes',
description: 'Your notes, stored in your profile',
},
{
name: `Satisfation Current Rating `,
value: 'satisfaction.current_rating',
description: 'The text of the current satisfaction rating',
},
{
name: `Satisfation Current Comment `,
value: 'satisfaction.current_comment',
description: 'The text of the current satisfaction rating comment``',
},
],
typeOptions: {
loadOptionsMethod: 'getFields',
},
},
],
placeholder: 'Add Option',
@ -392,6 +172,34 @@ export class ZendeskTrigger implements INodeType {
};
methods = {
loadOptions: {
// Get all the fields to display them to user so that he can
// select them easily
async getFields(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {
const returnData: INodePropertyOptions[] = triggerPlaceholders;
const customFields = [
'text',
'textarea',
'date',
'integer',
'decimal',
'regexp',
'multiselect',
'tagger',
];
const fields = await zendeskApiRequestAllItems.call(this, 'ticket_fields', 'GET', '/ticket_fields');
for (const field of fields) {
if (customFields.includes(field.type) && field.removable && field.active) {
const fieldName = field.title;
const fieldId = field.id;
returnData.push({
name: fieldName,
value: `ticket.ticket_field_${fieldId}`,
description: `Custom field ${fieldName}`,
});
}
}
return returnData;
},
// Get all the groups to display them to user so that he can
// select them easily
async getGroups(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {