mirror of
https://github.com/n8n-io/n8n.git
synced 2024-11-09 22:24:05 -08:00
done
This commit is contained in:
Ricardo Espinoza
parent
2292cc018c
commit
c478fd9ddb
|
|
@ -10,7 +10,9 @@ import {
|
|||
INodePropertyOptions,
|
||||
} from 'n8n-workflow';
|
||||
import {
|
||||
freshdeskApiRequest
|
||||
freshdeskApiRequest,
|
||||
validateJSON,
|
||||
capitalize
|
||||
} from './GenericFunctions';
|
||||
|
||||
enum Status {
|
||||
|
|
@ -34,7 +36,7 @@ enum Source {
|
|||
Chat = 4,
|
||||
Mobihelp = 5,
|
||||
FeedbackWidget = 6,
|
||||
OutboundEmail =7
|
||||
OutboundEmail = 7
|
||||
}
|
||||
|
||||
interface ICreateTicketBody {
|
||||
|
|
@ -45,7 +47,7 @@ interface ICreateTicketBody {
|
|||
phone?: string;
|
||||
twitter_id?: string;
|
||||
unique_external_id?: string;
|
||||
subject?: string;
|
||||
subject?: string | null;
|
||||
type?: string;
|
||||
status: Status;
|
||||
priority: Priority;
|
||||
|
|
@ -59,8 +61,8 @@ interface ICreateTicketBody {
|
|||
group_id?: number;
|
||||
product_id?: number;
|
||||
source: Source;
|
||||
tags: [string];
|
||||
company_id: number;
|
||||
tags?: [string];
|
||||
company_id?: number;
|
||||
}
|
||||
|
||||
export class Freshdesk implements INodeType {
|
||||
|
|
@ -310,23 +312,23 @@ export class Freshdesk implements INodeType {
|
|||
default: 'portal',
|
||||
description: 'The channel through which the ticket was created.',
|
||||
},
|
||||
{
|
||||
displayName: 'JSON Parameters',
|
||||
name: 'jsonParameters',
|
||||
type: 'boolean',
|
||||
default: false,
|
||||
description: '',
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket'
|
||||
],
|
||||
operation: [
|
||||
'create',
|
||||
]
|
||||
},
|
||||
},
|
||||
},
|
||||
// {
|
||||
// displayName: 'JSON Parameters',
|
||||
// name: 'jsonParameters',
|
||||
// type: 'boolean',
|
||||
// default: false,
|
||||
// description: '',
|
||||
// displayOptions: {
|
||||
// show: {
|
||||
// resource: [
|
||||
// 'ticket'
|
||||
// ],
|
||||
// operation: [
|
||||
// 'create',
|
||||
// ]
|
||||
// },
|
||||
// },
|
||||
// },
|
||||
{
|
||||
displayName: 'Options',
|
||||
name: 'options',
|
||||
|
|
@ -363,9 +365,31 @@ export class Freshdesk implements INodeType {
|
|||
{
|
||||
displayName: 'Type',
|
||||
name: 'type',
|
||||
type: 'string',
|
||||
default: '',
|
||||
type: 'options',
|
||||
default: 'Question',
|
||||
description: 'Helps categorize the ticket according to the different kinds of issues your support team deals with.',
|
||||
options: [
|
||||
{
|
||||
name: 'Question',
|
||||
value: 'Question'
|
||||
},
|
||||
{
|
||||
name: 'Incident',
|
||||
value: 'Incident'
|
||||
},
|
||||
{
|
||||
name: 'Problem',
|
||||
value: 'Problem'
|
||||
},
|
||||
{
|
||||
name: 'Feature Request',
|
||||
value: 'Feature Request'
|
||||
},
|
||||
{
|
||||
name: 'Refund',
|
||||
value: 'Refund'
|
||||
},
|
||||
]
|
||||
},
|
||||
{
|
||||
displayName: 'Description',
|
||||
|
|
@ -426,7 +450,7 @@ export class Freshdesk implements INodeType {
|
|||
{
|
||||
displayName: 'FR Due By',
|
||||
name: 'frDueBy',
|
||||
type: 'number',
|
||||
type: 'dateTime',
|
||||
required: false,
|
||||
default: '',
|
||||
description: `Timestamp that denotes when the first response is due`,
|
||||
|
|
@ -467,80 +491,80 @@ export class Freshdesk implements INodeType {
|
|||
},
|
||||
]
|
||||
},
|
||||
{
|
||||
displayName: 'Custom Fields',
|
||||
name: 'customFieldsUi',
|
||||
placeholder: 'Add Custom fields',
|
||||
type: 'fixedCollection',
|
||||
required: false,
|
||||
default: '',
|
||||
typeOptions: {
|
||||
multipleValues: true,
|
||||
},
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket'
|
||||
],
|
||||
operation: [
|
||||
'create'
|
||||
],
|
||||
jsonParameters: [
|
||||
false,
|
||||
],
|
||||
},
|
||||
},
|
||||
description: 'Key value pairs containing the names and values of custom fields.',
|
||||
options: [
|
||||
{
|
||||
name: 'customFieldsValues',
|
||||
displayName: 'Custom fields',
|
||||
values: [
|
||||
{
|
||||
displayName: 'Key',
|
||||
required: false,
|
||||
name: 'key',
|
||||
type: 'string',
|
||||
default: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Value',
|
||||
name: 'value',
|
||||
type: 'string',
|
||||
required: false,
|
||||
default: '',
|
||||
},
|
||||
],
|
||||
},
|
||||
],
|
||||
},
|
||||
{
|
||||
displayName: 'Custom Fields',
|
||||
name: 'customFieldsJson',
|
||||
type: 'json',
|
||||
typeOptions: {
|
||||
alwaysOpenEditWindow: true,
|
||||
},
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket'
|
||||
],
|
||||
operation: [
|
||||
'create'
|
||||
],
|
||||
jsonParameters: [
|
||||
true,
|
||||
],
|
||||
},
|
||||
},
|
||||
default: '',
|
||||
required: false,
|
||||
placeholder: `{
|
||||
"gadget":"Cold Welder"
|
||||
}`,
|
||||
description: 'Key value pairs containing the names and values of custom fields.',
|
||||
},
|
||||
// {
|
||||
// displayName: 'Custom Fields',
|
||||
// name: 'customFieldsUi',
|
||||
// placeholder: 'Add Custom fields',
|
||||
// type: 'fixedCollection',
|
||||
// required: false,
|
||||
// default: '',
|
||||
// typeOptions: {
|
||||
// multipleValues: true,
|
||||
// },
|
||||
// displayOptions: {
|
||||
// show: {
|
||||
// resource: [
|
||||
// 'ticket'
|
||||
// ],
|
||||
// operation: [
|
||||
// 'create'
|
||||
// ],
|
||||
// jsonParameters: [
|
||||
// false,
|
||||
// ],
|
||||
// },
|
||||
// },
|
||||
// description: 'Key value pairs containing the names and values of custom fields.',
|
||||
// options: [
|
||||
// {
|
||||
// name: 'customFieldsValues',
|
||||
// displayName: 'Custom fields',
|
||||
// values: [
|
||||
// {
|
||||
// displayName: 'Key',
|
||||
// required: false,
|
||||
// name: 'key',
|
||||
// type: 'string',
|
||||
// default: '',
|
||||
// },
|
||||
// {
|
||||
// displayName: 'Value',
|
||||
// name: 'value',
|
||||
// type: 'string',
|
||||
// required: false,
|
||||
// default: '',
|
||||
// },
|
||||
// ],
|
||||
// },
|
||||
// ],
|
||||
// },
|
||||
// {
|
||||
// displayName: 'Custom Fields',
|
||||
// name: 'customFieldsJson',
|
||||
// type: 'json',
|
||||
// typeOptions: {
|
||||
// alwaysOpenEditWindow: true,
|
||||
// },
|
||||
// displayOptions: {
|
||||
// show: {
|
||||
// resource: [
|
||||
// 'ticket'
|
||||
// ],
|
||||
// operation: [
|
||||
// 'create'
|
||||
// ],
|
||||
// jsonParameters: [
|
||||
// true,
|
||||
// ],
|
||||
// },
|
||||
// },
|
||||
// default: '',
|
||||
// required: false,
|
||||
// placeholder: `{
|
||||
// "gadget":"Cold Welder"
|
||||
// }`,
|
||||
// description: 'Key value pairs containing the names and values of custom fields.',
|
||||
// },
|
||||
]
|
||||
};
|
||||
|
||||
|
|
@ -637,10 +661,124 @@ export class Freshdesk implements INodeType {
|
|||
};
|
||||
|
||||
async executeSingle(this: IExecuteSingleFunctions): Promise<INodeExecutionData> {
|
||||
const resource = this.getNodeParameter('resource') as string;
|
||||
const opeation = this.getNodeParameter('operation') as string;
|
||||
let response;
|
||||
|
||||
if (resource === 'ticket') {
|
||||
if (opeation === 'create') {
|
||||
const requester = this.getNodeParameter('requester') as string;
|
||||
const value = this.getNodeParameter('requesterIdentificationValue') as string;
|
||||
const status = this.getNodeParameter('status') as string;
|
||||
const priority = this.getNodeParameter('priority') as string;
|
||||
const source = this.getNodeParameter('source') as string;
|
||||
const options = this.getNodeParameter('options') as IDataObject;
|
||||
//const jsonActive = this.getNodeParameter('jsonParameters') as boolean;
|
||||
|
||||
const body: ICreateTicketBody = {
|
||||
// @ts-ignore
|
||||
status: Status[capitalize(status)],
|
||||
// @ts-ignore
|
||||
priority: Priority[capitalize(priority)],
|
||||
// @ts-ignore
|
||||
source: Source[capitalize(source)]
|
||||
};
|
||||
|
||||
if (requester === 'requesterId') {
|
||||
// @ts-ignore
|
||||
if (isNaN(value)) {
|
||||
throw new Error('Requester Id must be a number');
|
||||
}
|
||||
body.requester_id = parseInt(value, 10);
|
||||
} else if (requester === 'email'){
|
||||
body.email = value;
|
||||
} else if (requester === 'facebookId'){
|
||||
body.facebook_id = value;
|
||||
} else if (requester === 'phone'){
|
||||
body.phone = value;
|
||||
} else if (requester === 'twitterId'){
|
||||
body.twitter_id = value;
|
||||
} else if (requester === 'uniqueExternalId'){
|
||||
body.unique_external_id = value;
|
||||
}
|
||||
|
||||
// if (!jsonActive) {
|
||||
// const customFieldsUi = this.getNodeParameter('customFieldsUi') as IDataObject;
|
||||
// if (Object.keys(customFieldsUi).length > 0) {
|
||||
// const aux: IDataObject = {};
|
||||
// // @ts-ignore
|
||||
// customFieldsUi.customFieldsValues.forEach( o => {
|
||||
// aux[`${o.key}`] = o.value;
|
||||
// return aux;
|
||||
// });
|
||||
// body.custom_fields = aux;
|
||||
// } else {
|
||||
// body.custom_fields = validateJSON(this.getNodeParameter('customFielsJson') as string);
|
||||
// }
|
||||
|
||||
if (options.name) {
|
||||
body.name = options.name as string;
|
||||
}
|
||||
|
||||
if (options.subject) {
|
||||
body.subject = options.subject as string;
|
||||
} else {
|
||||
body.subject = 'null';
|
||||
}
|
||||
|
||||
if (options.type) {
|
||||
body.type = options.type as string;
|
||||
}
|
||||
|
||||
if (options.description) {
|
||||
body.description = options.description as string;
|
||||
} else {
|
||||
body.description = 'null';
|
||||
}
|
||||
|
||||
if (options.agent) {
|
||||
options.responder_id = options.agent as number;
|
||||
}
|
||||
|
||||
if (options.company) {
|
||||
options.company_id = options.company as number;
|
||||
}
|
||||
|
||||
if (options.product) {
|
||||
options.product_id = options.product as number;
|
||||
}
|
||||
|
||||
if (options.group) {
|
||||
options.group_id = options.group as number;
|
||||
}
|
||||
|
||||
if (options.frDueBy) {
|
||||
options.fr_due_by = options.frDueBy as string;
|
||||
}
|
||||
|
||||
if (options.emailConfigId) {
|
||||
options.email_config_id = options.emailConfigId as number;
|
||||
}
|
||||
|
||||
if (options.dueBy) {
|
||||
options.due_by = options.dueBy as string;
|
||||
}
|
||||
|
||||
if (options.ccEmails) {
|
||||
// @ts-ignore
|
||||
options.cc_emails = options.ccEmails.split(',') as [string];
|
||||
}
|
||||
|
||||
try {
|
||||
response = await freshdeskApiRequest.call(this, '/tickets', 'POST', body);
|
||||
} catch (err) {
|
||||
throw new Error(`Freskdesk Error: ${JSON.stringify(err)}`);
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
return {
|
||||
json: {}
|
||||
json: response
|
||||
};
|
||||
|
||||
}
|
||||
}
|
||||
|
|
|
|||
|
|
@ -9,7 +9,6 @@ import {
|
|||
} from 'n8n-core';
|
||||
|
||||
import * as _ from 'lodash';
|
||||
import { IDataObject } from 'n8n-workflow';
|
||||
|
||||
export async function freshdeskApiRequest(this: IHookFunctions | IExecuteFunctions | IExecuteSingleFunctions | ILoadOptionsFunctions, resource: string, method: string, body: any = {}, headers?: object): Promise<any> { // tslint:disable-line:no-any
|
||||
|
||||
|
|
@ -50,3 +49,18 @@ export async function freshdeskApiRequest(this: IHookFunctions | IExecuteFunctio
|
|||
throw error.response.body;
|
||||
}
|
||||
}
|
||||
|
||||
export function validateJSON(json: string | undefined): any { // tslint:disable-line:no-any
|
||||
let result;
|
||||
try {
|
||||
result = JSON.parse(json!);
|
||||
} catch (exception) {
|
||||
result = [];
|
||||
}
|
||||
return result;
|
||||
}
|
||||
|
||||
export function capitalize (s: string) : string {
|
||||
if (typeof s !== 'string') return '';
|
||||
return s.charAt(0).toUpperCase() + s.slice(1);
|
||||
}
|
||||
|
|
|
|||
Loading…
Reference in a new issue