import { INodeProperties, } from 'n8n-workflow'; export const ticketOperations = [ { displayName: 'Operation', name: 'operation', type: 'options', displayOptions: { show: { resource: [ 'ticket', ], }, }, options: [ { name: 'Create', value: 'create', description: 'Create a ticket', }, { name: 'Delete', value: 'delete', description: 'Delete a ticket', }, { name: 'Get', value: 'get', description: 'Get a ticket', }, { name: 'Get All', value: 'getAll', description: 'Get all tickets', }, { name: 'Update', value: 'update', description: 'Update a ticket', }, ], default: 'create', description: 'The operation to perform.', }, ] as INodeProperties[]; export const ticketFields = [ /* -------------------------------------------------------------------------- */ /* ticket:create */ /* -------------------------------------------------------------------------- */ { displayName: 'Pipeline ID', name: 'pipelineId', type: 'options', required: true, typeOptions: { loadOptionsMethod: 'getTicketPipelines', }, displayOptions: { show: { resource: [ 'ticket', ], operation: [ 'create', ], }, }, default: '', description: 'The ID of the pipeline the ticket is in.', }, { displayName: 'Stage ID', name: 'stageId', type: 'options', required: true, typeOptions: { loadOptionsMethod: 'getTicketStages', loadOptionsDependsOn: [ 'pipelineId', ], }, displayOptions: { show: { resource: [ 'ticket', ], operation: [ 'create', ], }, }, default: '', description: 'The ID of the pipeline the ticket is in.', }, { displayName: 'Ticket Name', name: 'ticketName', type: 'string', required: true, displayOptions: { show: { resource: [ 'ticket', ], operation: [ 'create', ], }, }, default: '', description: 'The ID of the pipeline the ticket is in.', }, { displayName: 'Additional Fields', name: 'additionalFields', type: 'collection', placeholder: 'Add Field', default: {}, displayOptions: { show: { resource: [ 'ticket', ], operation: [ 'create', ], }, }, options: [ { displayName: 'Company Ids', name: 'associatedCompanyIds', type: 'multiOptions', typeOptions: { loadOptionsMethod: 'getCompanies', }, default: [], description: 'Companies associated with the ticket', }, { displayName: 'Contact Ids', name: 'associatedContactIds', type: 'multiOptions', typeOptions: { loadOptionsMethod: 'getContacts', }, default: [], description: 'Contacts associated with the ticket', }, { displayName: 'Category', name: 'category', type: 'options', typeOptions: { loadOptionsMethod: 'getTicketCategories', }, default: '', description: 'Main reason customer reached out for help', }, { displayName: 'Close Date', name: 'closeDate', type: 'dateTime', default: '', description: 'The date the ticket was closed', }, { displayName: 'Create Date', name: 'createDate', type: 'dateTime', default: '', description: 'the date the ticket was created', }, { displayName: 'Description', name: 'description', type: 'string', typeOptions: { alwaysOpenEditWindow: true, }, default: '', description: 'Description of the ticket', }, { displayName: 'Priority', name: 'priority', type: 'options', typeOptions: { loadOptionsMethod: 'getTicketPriorities', }, default: '', description: 'The level of attention needed on the ticket', }, { displayName: 'Resolution', name: 'resolution', type: 'options', typeOptions: { loadOptionsMethod: 'getTicketResolutions', }, default: '', description: 'The action taken to resolve the ticket', }, { displayName: 'Source', name: 'source', type: 'options', typeOptions: { loadOptionsMethod: 'getTicketSources', }, default: '', description: 'Channel where ticket was originally submitted', }, { displayName: 'Ticket Owner ID', name: 'ticketOwnerId', type: 'options', typeOptions: { loadOptionsMethod: 'getOwners', }, default: '', description: `The user from your team that the ticket is assigned to. You can assign additional users to a ticket record by creating a custom HubSpot user property`, }, ], }, /* -------------------------------------------------------------------------- */ /* ticket:update */ /* -------------------------------------------------------------------------- */ { displayName: 'Ticket ID', name: 'ticketId', type: 'string', required: true, displayOptions: { show: { resource: [ 'ticket', ], operation: [ 'update', ], }, }, default: '', description: 'Unique identifier for a particular ticket.', }, { displayName: 'Update Fields', name: 'updateFields', type: 'collection', placeholder: 'Add Field', default: {}, displayOptions: { show: { resource: [ 'ticket', ], operation: [ 'update', ], }, }, options: [ { displayName: 'Company Ids', name: 'associatedCompanyIds', type: 'multiOptions', typeOptions: { loadOptionsMethod: 'getCompanies', }, default: [], description: 'Companies associated with the ticket.', }, { displayName: 'Contact Ids', name: 'associatedContactIds', type: 'multiOptions', typeOptions: { loadOptionsMethod: 'getContacts', }, default: [], description: 'Contact associated with the ticket.', }, { displayName: 'Category', name: 'category', type: 'options', typeOptions: { loadOptionsMethod: 'getTicketCategories', }, default: '', description: 'Main reason customer reached out for help.', }, { displayName: 'Close Date', name: 'closeDate', type: 'dateTime', default: '', description: 'The date the ticket was closed.', }, { displayName: 'Create Date', name: 'createDate', type: 'dateTime', default: '', description: 'The date the ticket was created.', }, { displayName: 'Description', name: 'description', type: 'string', typeOptions: { alwaysOpenEditWindow: true, }, default: '', description: 'Description of the ticket', }, { displayName: 'Pipeline ID', name: 'pipelineId', type: 'options', typeOptions: { loadOptionsMethod: 'getTicketPipelines', }, default: '', description: 'The ID of the pipeline the ticket is in.', }, { displayName: 'Priority', name: 'priority', type: 'options', typeOptions: { loadOptionsMethod: 'getTicketPriorities', }, default: '', description: 'The level of attention needed on the ticket', }, { displayName: 'Resolution', name: 'resolution', type: 'options', typeOptions: { loadOptionsMethod: 'getTicketResolutions', }, default: '', description: 'The action taken to resolve the ticket', }, { displayName: 'Source', name: 'source', type: 'options', typeOptions: { loadOptionsMethod: 'getTicketSources', }, default: '', description: 'Channel where ticket was originally submitted.', }, { displayName: 'Ticket Name', name: 'ticketName', type: 'string', default: '', description: 'The ID of the pipeline the ticket is in. ', }, { displayName: 'Ticket Owner ID', name: 'ticketOwnerId', type: 'options', typeOptions: { loadOptionsMethod: 'getOwners', }, default: '', description: `The user from your team that the ticket is assigned to. You can assign additional users to a ticket record by creating a custom HubSpot user property`, }, ], }, /* -------------------------------------------------------------------------- */ /* ticket:get */ /* -------------------------------------------------------------------------- */ { displayName: 'Ticket ID', name: 'ticketId', type: 'string', required: true, displayOptions: { show: { resource: [ 'ticket', ], operation: [ 'get', ], }, }, default: '', description: 'Unique identifier for a particular ticket', }, { displayName: 'Additional Fields', name: 'additionalFields', type: 'collection', placeholder: 'Add Field', default: {}, displayOptions: { show: { resource: [ 'ticket', ], operation: [ 'get', ], }, }, options: [ { displayName: 'Include Deleted', name: 'includeDeleted', type: 'boolean', default: false, }, { displayName: 'Properties', name: 'properties', type: 'multiOptions', typeOptions: { loadOptionsMethod: 'getTicketProperties', }, default: [], description: `
Used to include specific ticket properties in the results. By default, the results will only include ticket ID and will not include the values for any properties for your tickets.
Including this parameter will include the data for the specified property in the results. You can include this parameter multiple times to request multiple properties separated by a comma: ,
.
Used to include specific ticket properties in the results. By default, the results will only include ticket ID and will not include the values for any properties for your company.
Including this parameter will include the data for the specified property in the results. You can include this parameter multiple times to request multiple properties separated by a comma: ,
.