import {
INodeProperties,
} from 'n8n-workflow';
import {
LANGUAGES,
} from '../constants';
export const agentOperations = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
displayOptions: {
show: {
resource: [
'agent',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create an agent',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete an agent',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve an agent',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all agents',
},
{
name: 'Update',
value: 'update',
description: 'Update an agent',
},
],
default: 'create',
},
] as INodeProperties[];
export const agentFields = [
// ----------------------------------------
// agent: create
// ----------------------------------------
{
displayName: 'Email',
name: 'email',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'create',
],
},
},
},
{
displayName: 'First Name',
name: 'firstName',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Roles',
name: 'roles',
description: 'Role to assign to the agent',
type: 'fixedCollection',
placeholder: 'Add Role',
typeOptions: {
multipleValues: true,
},
required: true,
default: {},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Role Properties',
name: 'roleProperties',
values: [
{
displayName: 'Role Name/ID',
name: 'role',
description: 'Name of the role to assign to the agent. Choose from the list or specify an ID. You can also specify the ID using an expression.',
type: 'options',
typeOptions: {
loadOptionsMethod: [
'getAgentRoles',
],
},
required: true,
default: '',
},
{
displayName: 'Scope',
name: 'assignment_scope',
description: 'Scope in which the agent may use the permissions granted by the role',
type: 'options',
options: [
{
name: 'Entire Helpdesk',
value: 'entire_helpdesk',
},
{
name: 'Member Groups',
value: 'member_groups',
},
{
name: 'Specified Groups',
value: 'specified_groups',
},
{
name: 'Assigned Items',
value: 'assigned_items',
},
],
required: true,
default: 'specified_groups',
},
{
displayName: 'Group Names/IDs',
name: 'groups',
description: 'Groups in which the permissions granted by the role apply. Required only when Scope is Specified Groups - ignored otherwise. Choose from the list or specify an ID using an expression.',
type: 'multiOptions',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
default: [],
},
],
},
],
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Address',
name: 'address',
type: 'string',
default: '',
},
{
displayName: 'Background Information',
name: 'background_information',
type: 'string',
default: '',
},
{
displayName: 'Department Names/IDs',
name: 'department_ids',
type: 'multiOptions',
default: [],
description: 'IDs of the departments to which the agent belongs. Choose from the list or specify an ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
},
{
displayName: 'Language',
name: 'language',
type: 'options',
default: '',
options: LANGUAGES,
},
{
displayName: 'Last Name',
name: 'last_name',
type: 'string',
default: '',
},
{
displayName: 'Location Name/ID',
name: 'location_id',
type: 'options',
default: '',
description: 'Choose from the list or specify an ID. You can also specify the ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Member of Group Names/IDs',
name: 'member_of',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the groups that the agent is a member of. Choose from the list or specify an ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Mobile Phone',
name: 'mobile_phone_number',
type: 'string',
default: '',
},
{
displayName: 'Observer of Group Names/IDs',
name: 'observer_of',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the groups that the agent is an observer of. Choose from the list or specify an ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Scoreboard Level ID',
name: 'scoreboard_level_id',
type: 'options',
description: 'ID of the level of the agent in the Arcade',
default: 1,
options: [
{
name: 'Beginner',
value: 1,
},
{
name: 'Intermediate',
value: 2,
},
{
name: 'Professional',
value: 3,
},
{
name: 'Expert',
value: 4,
},
{
name: 'Master',
value: 5,
},
{
name: 'Guru',
value: 6,
},
],
},
{
displayName: 'Time Format',
name: 'time_format',
type: 'options',
default: '12h',
options: [
{
name: '12-Hour Format',
value: '12h',
},
{
name: '24-Hour Format',
value: '24h',
},
],
},
{
displayName: 'Work Phone',
name: 'work_phone_number',
type: 'string',
default: '',
},
],
},
// ----------------------------------------
// agent: delete
// ----------------------------------------
{
displayName: 'Agent ID',
name: 'agentId',
description: 'ID of the agent to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// agent: get
// ----------------------------------------
{
displayName: 'Agent ID',
name: 'agentId',
description: 'ID of the agent to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// agent: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'How many results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
{
displayName: 'Filters',
name: 'filters',
type: 'collection',
placeholder: 'Add Filter',
default: {},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'getAll',
],
},
},
options: [
{
displayName: 'Department Name/ID',
name: 'department_id',
type: 'options',
default: '',
description: 'ID of the department to which the agent belongs. Choose from the list or specify an ID. You can also specify the ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Email',
name: 'email',
type: 'string',
default: '',
},
{
displayName: 'First Name',
name: 'first_name',
type: 'string',
default: '',
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
},
{
displayName: 'Language',
name: 'language',
type: 'options',
default: '',
options: LANGUAGES,
},
{
displayName: 'Last Name',
name: 'last_name',
type: 'string',
default: '',
},
{
displayName: 'Location Name/ID',
name: 'location_id',
type: 'options',
default: '',
description: 'Choose from the list or specify an ID. You can also specify the ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Mobile Phone Number',
name: 'mobile_phone_number',
type: 'string',
default: '',
},
{
displayName: 'Work Phone Number',
name: 'work_phone_number',
type: 'string',
default: '',
},
],
},
// ----------------------------------------
// agent: update
// ----------------------------------------
{
displayName: 'Agent ID',
name: 'agentId',
description: 'ID of the agent to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'agent',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Address',
name: 'address',
type: 'string',
default: '',
},
{
displayName: 'Background Information',
name: 'background_information',
type: 'string',
default: '',
},
{
displayName: 'Department Names/IDs',
name: 'department_ids',
type: 'multiOptions',
default: [],
description: 'IDs of the departments to which the agent belongs. Choose from the list or specify an ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getDepartments',
],
},
},
{
displayName: 'Email',
name: 'email',
type: 'string',
default: '',
},
{
displayName: 'First Name',
name: 'first_name',
type: 'string',
default: '',
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
},
{
displayName: 'Language',
name: 'language',
type: 'options',
default: '',
options: LANGUAGES,
},
{
displayName: 'Last Name',
name: 'last_name',
type: 'string',
default: '',
},
{
displayName: 'Location Name/ID',
name: 'location_id',
type: 'options',
default: '',
description: 'Choose from the list or specify an ID. You can also specify the ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getLocations',
],
},
},
{
displayName: 'Member of Group Names/IDs',
name: 'member_of',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the groups that the agent is a member of. Choose from the list or specify an ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Mobile Phone',
name: 'mobile_phone_number',
type: 'string',
default: '',
},
{
displayName: 'Observer of Group Names/IDs',
name: 'observer_of',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of the groups that the agent is an observer of. Choose from the list or specify an ID using an expression.',
typeOptions: {
loadOptionsMethod: [
'getAgentGroups',
],
},
},
{
displayName: 'Scoreboard Level ID',
name: 'scoreboard_level_id',
type: 'options',
description: 'ID of the level of the agent in the Arcade',
default: 1,
options: [
{
name: 'Beginner',
value: 1,
},
{
name: 'Intermediate',
value: 2,
},
{
name: 'Professional',
value: 3,
},
{
name: 'Expert',
value: 4,
},
{
name: 'Master',
value: 5,
},
{
name: 'Guru',
value: 6,
},
],
},
{
displayName: 'Time Format',
name: 'time_format',
type: 'options',
default: '12h',
options: [
{
name: '12-Hour Format',
value: '12h',
},
{
name: '24-Hour Format',
value: '24h',
},
],
},
{
displayName: 'Work Phone',
name: 'work_phone_number',
type: 'string',
default: '',
},
],
},
] as INodeProperties[];