import { IExecuteFunctions, } from 'n8n-core'; import { IDataObject, ILoadOptionsFunctions, INodeExecutionData, INodePropertyOptions, INodeType, INodeTypeDescription, } from 'n8n-workflow'; import { adjustAddress, adjustAgentRoles, formatFilters, freshserviceApiRequest, handleListing, sanitizeAssignmentScopeGroup, toArray, toOptions, toUserOptions, validateAssignmentScopeGroup, validateUpdateFields, } from './GenericFunctions'; import { agentFields, agentGroupFields, agentGroupOperations, agentOperations, agentRoleFields, agentRoleOperations, announcementFields, announcementOperations, assetFields, assetOperations, assetTypeFields, assetTypeOperations, changeFields, changeOperations, departmentFields, departmentOperations, locationFields, locationOperations, problemFields, problemOperations, productFields, productOperations, releaseFields, releaseOperations, requesterFields, requesterGroupFields, requesterGroupOperations, requesterOperations, softwareFields, softwareOperations, ticketFields, ticketOperations, } from './descriptions'; import { AddressFixedCollection, LoadedResource, LoadedUser, RolesParameter, } from './types'; import { tz, } from 'moment-timezone'; export class Freshservice implements INodeType { description: INodeTypeDescription = { displayName: 'Freshservice', name: 'freshservice', icon: 'file:freshservice.svg', group: ['transform'], version: 1, subtitle: '={{$parameter["operation"] + ": " + $parameter["resource"]}}', description: 'Consume the Freshservice API', defaults: { name: 'Freshservice', color: '#08c7fb', }, inputs: ['main'], outputs: ['main'], credentials: [ { name: 'freshserviceApi', required: true, }, ], properties: [ { displayName: 'Resource', name: 'resource', type: 'options', options: [ { name: 'Agent', value: 'agent', }, { name: 'Agent Group', value: 'agentGroup', }, { name: 'Agent Role', value: 'agentRole', }, { name: 'Announcement', value: 'announcement', }, // { // name: 'Asset', // value: 'asset', // }, { name: 'Asset Type', value: 'assetType', }, { name: 'Change', value: 'change', }, { name: 'Department', value: 'department', }, { name: 'Location', value: 'location', }, { name: 'Problem', value: 'problem', }, { name: 'Product', value: 'product', }, { name: 'Release', value: 'release', }, { name: 'Requester', value: 'requester', }, { name: 'Requester Group', value: 'requesterGroup', }, { name: 'Software', value: 'software', }, { name: 'Ticket', value: 'ticket', }, ], default: 'agent', }, ...agentOperations, ...agentFields, ...agentGroupOperations, ...agentGroupFields, ...agentRoleOperations, ...agentRoleFields, ...announcementOperations, ...announcementFields, // ...assetOperations, // ...assetFields, ...assetTypeOperations, ...assetTypeFields, ...changeOperations, ...changeFields, ...departmentOperations, ...departmentFields, ...locationOperations, ...locationFields, ...problemOperations, ...problemFields, ...productOperations, ...productFields, ...releaseOperations, ...releaseFields, ...requesterOperations, ...requesterFields, ...requesterGroupOperations, ...requesterGroupFields, ...softwareOperations, ...softwareFields, ...ticketOperations, ...ticketFields, ], }; methods = { loadOptions: { async getAgents(this: ILoadOptionsFunctions): Promise { const { agents } = await freshserviceApiRequest.call(this, 'GET', '/agents') as { agents: LoadedUser[]; }; return toUserOptions(agents.filter((agent) => agent.active)); }, async getAgentGroups(this: ILoadOptionsFunctions): Promise { const { groups } = await freshserviceApiRequest.call(this, 'GET', '/groups') as { groups: LoadedResource[]; }; return toOptions(groups); }, async getAgentRoles(this: ILoadOptionsFunctions): Promise { const { roles } = await freshserviceApiRequest.call(this, 'GET', '/roles') as { roles: LoadedResource[]; }; return toOptions(roles); }, async getAssetTypes(this: ILoadOptionsFunctions): Promise { const { asset_types } = await freshserviceApiRequest.call(this, 'GET', '/asset_types') as { asset_types: LoadedResource[]; }; return toOptions(asset_types); }, async getAssetTypeFields(this: ILoadOptionsFunctions): Promise { const assetType = this.getCurrentNodeParameter('assetTypeId'); const { asset_type_fields } = await freshserviceApiRequest.call(this, 'GET', `/asset_types/${assetType}/fields`) as { asset_type_fields: [{ fields: LoadedResource[] }]; }; // tslint:disable-next-line: no-any let fields: any[] = []; fields = fields.concat(...asset_type_fields.map((data) => data.fields)).map(data => ({ name: data.label, id: data.name })); return toOptions(fields); }, async getDepartments(this: ILoadOptionsFunctions): Promise { const { departments } = await freshserviceApiRequest.call(this, 'GET', '/departments') as { departments: LoadedResource[]; }; return toOptions(departments); }, async getLocations(this: ILoadOptionsFunctions): Promise { const { locations } = await freshserviceApiRequest.call(this, 'GET', '/locations') as { locations: LoadedResource[]; }; return toOptions(locations); }, async getRequesters(this: ILoadOptionsFunctions): Promise { const { requesters } = await freshserviceApiRequest.call(this, 'GET', '/requesters') as { requesters: LoadedUser[]; }; return toUserOptions(requesters); }, }, }; async execute(this: IExecuteFunctions): Promise { const items = this.getInputData(); const returnData: IDataObject[] = []; const resource = this.getNodeParameter('resource', 0) as string; const operation = this.getNodeParameter('operation', 0) as string; const defaultTimezone = this.getTimezone(); let responseData; for (let i = 0; i < items.length; i++) { try { if (resource === 'agent') { // ********************************************************************** // agent // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // agent: create // ---------------------------------------- const body = { email: this.getNodeParameter('email', i), first_name: this.getNodeParameter('firstName', i), } as IDataObject; const roles = this.getNodeParameter('roles', i) as RolesParameter; validateAssignmentScopeGroup.call(this, roles); sanitizeAssignmentScopeGroup.call(this, roles); Object.assign(body, adjustAgentRoles(roles)); const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject; if (Object.keys(additionalFields).length) { Object.assign(body, additionalFields); } responseData = await freshserviceApiRequest.call(this, 'POST', '/agents', body); } else if (operation === 'delete') { // ---------------------------------------- // agent: delete // ---------------------------------------- const agentId = this.getNodeParameter('agentId', i); responseData = await freshserviceApiRequest.call(this, 'DELETE', `/agents/${agentId}`); } else if (operation === 'get') { // ---------------------------------------- // agent: get // ---------------------------------------- const agentId = this.getNodeParameter('agentId', i); responseData = await freshserviceApiRequest.call(this, 'GET', `/agents/${agentId}`); } else if (operation === 'getAll') { // ---------------------------------------- // agent: getAll // ---------------------------------------- const qs = {} as IDataObject; const filters = this.getNodeParameter('filters', i) as IDataObject; if (Object.keys(filters).length) { Object.assign(qs, formatFilters(filters)); } responseData = await handleListing.call(this, 'GET', '/agents', {}, qs); } else if (operation === 'update') { // ---------------------------------------- // agent: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body, updateFields); const agentId = this.getNodeParameter('agentId', i); responseData = await freshserviceApiRequest.call(this, 'PUT', `/agents/${agentId}`, body); } } else if (resource === 'agentGroup') { // ********************************************************************** // agentGroup // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // agentGroup: create // ---------------------------------------- const body = { name: this.getNodeParameter('name', i), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject; if (Object.keys(additionalFields).length) { Object.assign(body, additionalFields); } responseData = await freshserviceApiRequest.call(this, 'POST', '/groups', body); } else if (operation === 'delete') { // ---------------------------------------- // agentGroup: delete // ---------------------------------------- const agentGroupId = this.getNodeParameter('agentGroupId', i); const endpoint = `/groups/${agentGroupId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // agentGroup: get // ---------------------------------------- const agentGroupId = this.getNodeParameter('agentGroupId', i); const endpoint = `/groups/${agentGroupId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // agentGroup: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/groups'); } else if (operation === 'update') { // ---------------------------------------- // agentGroup: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body, updateFields); const agentGroupId = this.getNodeParameter('agentGroupId', i); const endpoint = `/groups/${agentGroupId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'agentRole') { // ********************************************************************** // agentRole // ********************************************************************** if (operation === 'get') { // ---------------------------------------- // agentRole: get // ---------------------------------------- const agentRoleId = this.getNodeParameter('agentRoleId', i); responseData = await freshserviceApiRequest.call(this, 'GET', `/roles/${agentRoleId}`); } else if (operation === 'getAll') { // ---------------------------------------- // agentRole: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/roles'); } } else if (resource === 'announcement') { // ********************************************************************** // announcement // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // announcement: create // ---------------------------------------- const visibleFrom = this.getNodeParameter('visibleFrom', i) as string; const body = { title: this.getNodeParameter('title', i), body_html: this.getNodeParameter('bodyHtml', i), visibility: this.getNodeParameter('visibility', i), visible_from: tz(visibleFrom, defaultTimezone), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject & { additional_emails?: string; visible_till?: string; }; if (Object.keys(additionalFields).length) { const { visible_till, additional_emails, ...rest } = additionalFields; Object.assign(body, { ...(additional_emails && { additional_emails: toArray(additional_emails) }), ...(visible_till && { visible_till: tz(visible_till, defaultTimezone) }), ...rest, }); } responseData = await freshserviceApiRequest.call(this, 'POST', '/announcements', body); } else if (operation === 'delete') { // ---------------------------------------- // announcement: delete // ---------------------------------------- const announcementId = this.getNodeParameter('announcementId', i); const endpoint = `/announcements/${announcementId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // announcement: get // ---------------------------------------- const announcementId = this.getNodeParameter('announcementId', i); const endpoint = `/announcements/${announcementId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // announcement: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/announcements'); } else if (operation === 'update') { // ---------------------------------------- // announcement: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject & { additional_emails?: string; visible_till?: string; }; validateUpdateFields.call(this, updateFields, resource); const { visible_till, additional_emails, ...rest } = updateFields; Object.assign(body, { ...(additional_emails && { additional_emails: toArray(additional_emails) }), ...(visible_till && { visible_till: tz(visible_till, defaultTimezone) }), ...rest, }); const announcementId = this.getNodeParameter('announcementId', i); const endpoint = `/announcements/${announcementId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'asset') { // ********************************************************************** // asset // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // asset: create // ---------------------------------------- const body = { asset_type_id: this.getNodeParameter('assetTypeId', i), name: this.getNodeParameter('name', i), } as IDataObject; const assetFields = this.getNodeParameter('assetFieldsUi.assetFieldValue', i, []) as IDataObject[]; Object.assign(body, { type_fields: assetFields.reduce((obj, value) => Object.assign(obj, { [`${value.name}`]: value.value }), {}) }); responseData = await freshserviceApiRequest.call(this, 'POST', '/assets', body); } else if (operation === 'delete') { // ---------------------------------------- // asset: delete // ---------------------------------------- const assetDisplayId = this.getNodeParameter('assetDisplayId', i); responseData = await freshserviceApiRequest.call(this, 'DELETE', `/assets/${assetDisplayId}`); } else if (operation === 'get') { // ---------------------------------------- // asset: get // ---------------------------------------- const assetDisplayId = this.getNodeParameter('assetDisplayId', i); responseData = await freshserviceApiRequest.call(this, 'GET', `/assets/${assetDisplayId}`); } else if (operation === 'getAll') { // ---------------------------------------- // asset: getAll // ---------------------------------------- const qs = {} as IDataObject; const filters = this.getNodeParameter('filters', i) as IDataObject; if (Object.keys(filters).length) { Object.assign(qs, formatFilters(filters)); } responseData = await handleListing.call(this, 'GET', '/assets', {}, qs); } else if (operation === 'update') { // ---------------------------------------- // asset: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body, updateFields); const assetDisplayId = this.getNodeParameter('assetDisplayId', i); responseData = await freshserviceApiRequest.call(this, 'PUT', `/assets/${assetDisplayId}`, body); } } else if (resource === 'assetType') { // ********************************************************************** // assetType // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // assetType: create // ---------------------------------------- const body = { name: this.getNodeParameter('name', i), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject; if (Object.keys(additionalFields).length) { Object.assign(body, additionalFields); } responseData = await freshserviceApiRequest.call(this, 'POST', '/asset_types', body); } else if (operation === 'delete') { // ---------------------------------------- // assetType: delete // ---------------------------------------- const assetTypeId = this.getNodeParameter('assetTypeId', i); const endpoint = `/asset_types/${assetTypeId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // assetType: get // ---------------------------------------- const assetTypeId = this.getNodeParameter('assetTypeId', i); const endpoint = `/asset_types/${assetTypeId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // assetType: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/asset_types'); } else if (operation === 'update') { // ---------------------------------------- // assetType: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body, updateFields); const assetTypeId = this.getNodeParameter('assetTypeId', i); const endpoint = `/asset_types/${assetTypeId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'change') { // ********************************************************************** // change // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // change: create // ---------------------------------------- const body = { requester_id: this.getNodeParameter('requesterId', i), subject: this.getNodeParameter('subject', i), planned_start_date: this.getNodeParameter('plannedStartDate', i), planned_end_date: this.getNodeParameter('plannedEndDate', i), status: 1, priority: 1, impact: 1, risk: 1, change_type: 1, } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject; if (Object.keys(additionalFields).length) { Object.assign(body, additionalFields); } responseData = await freshserviceApiRequest.call(this, 'POST', '/changes', body); } else if (operation === 'delete') { // ---------------------------------------- // change: delete // ---------------------------------------- const changeId = this.getNodeParameter('changeId', i); responseData = await freshserviceApiRequest.call(this, 'DELETE', `/changes/${changeId}`); } else if (operation === 'get') { // ---------------------------------------- // change: get // ---------------------------------------- const changeId = this.getNodeParameter('changeId', i); responseData = await freshserviceApiRequest.call(this, 'GET', `/changes/${changeId}`); } else if (operation === 'getAll') { // ---------------------------------------- // change: getAll // ---------------------------------------- const qs = {} as IDataObject; const filters = this.getNodeParameter('filters', i) as IDataObject; if (Object.keys(filters).length) { Object.assign(qs, formatFilters(filters)); } responseData = await handleListing.call(this, 'GET', '/changes', {}, qs); } else if (operation === 'update') { // ---------------------------------------- // change: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body, updateFields); const changeId = this.getNodeParameter('changeId', i); responseData = await freshserviceApiRequest.call(this, 'PUT', `/changes/${changeId}`, body); } } else if (resource === 'department') { // ********************************************************************** // department // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // department: create // ---------------------------------------- const body = { name: this.getNodeParameter('name', i), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject & { domains?: string; }; if (Object.keys(additionalFields).length) { const { domains, ...rest } = additionalFields; Object.assign(body, { ...(domains && { domains: toArray(domains) }), ...rest, }); } responseData = await freshserviceApiRequest.call(this, 'POST', '/departments', body); } else if (operation === 'delete') { // ---------------------------------------- // department: delete // ---------------------------------------- const departmentId = this.getNodeParameter('departmentId', i); const endpoint = `/departments/${departmentId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // department: get // ---------------------------------------- const departmentId = this.getNodeParameter('departmentId', i); const endpoint = `/departments/${departmentId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // department: getAll // ---------------------------------------- const qs = {} as IDataObject; const filters = this.getNodeParameter('filters', i) as IDataObject; if (Object.keys(filters).length) { Object.assign(qs, formatFilters(filters)); } responseData = await handleListing.call(this, 'GET', '/departments', {}, qs); } else if (operation === 'update') { // ---------------------------------------- // department: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject & { domains?: string; }; validateUpdateFields.call(this, updateFields, resource); const { domains, ...rest } = updateFields; Object.assign(body, { ...(domains && { domains: toArray(domains) }), ...rest, }); const departmentId = this.getNodeParameter('departmentId', i); const endpoint = `/departments/${departmentId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'location') { // ********************************************************************** // location // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // location: create // ---------------------------------------- const body = { name: this.getNodeParameter('name', i), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject & AddressFixedCollection; if (Object.keys(additionalFields).length) { Object.assign(body, adjustAddress(additionalFields)); } responseData = await freshserviceApiRequest.call(this, 'POST', '/locations', body); } else if (operation === 'delete') { // ---------------------------------------- // location: delete // ---------------------------------------- const locationId = this.getNodeParameter('locationId', i); const endpoint = `/locations/${locationId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // location: get // ---------------------------------------- const locationId = this.getNodeParameter('locationId', i); const endpoint = `/locations/${locationId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // location: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/locations'); } else if (operation === 'update') { // ---------------------------------------- // location: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body, adjustAddress(updateFields)); const locationId = this.getNodeParameter('locationId', i); const endpoint = `/locations/${locationId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'problem') { // ********************************************************************** // problem // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // problem: create // ---------------------------------------- const body = { subject: this.getNodeParameter('subject', i), requester_id: this.getNodeParameter('requesterId', i), due_by: this.getNodeParameter('dueBy', i), status: 1, priority: 1, impact: 1, } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject; if (Object.keys(additionalFields).length) { Object.assign(body, additionalFields); } responseData = await freshserviceApiRequest.call(this, 'POST', '/problems', body); } else if (operation === 'delete') { // ---------------------------------------- // problem: delete // ---------------------------------------- const problemId = this.getNodeParameter('problemId', i); const endpoint = `/problems/${problemId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // problem: get // ---------------------------------------- const problemId = this.getNodeParameter('problemId', i); const endpoint = `/problems/${problemId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // problem: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/problems'); } else if (operation === 'update') { // ---------------------------------------- // problem: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body, updateFields); const problemId = this.getNodeParameter('problemId', i); const endpoint = `/problems/${problemId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'product') { // ********************************************************************** // product // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // product: create // ---------------------------------------- const body = { asset_type_id: this.getNodeParameter('assetTypeId', i), name: this.getNodeParameter('name', i), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject; if (Object.keys(additionalFields).length) { Object.assign(body, additionalFields); } responseData = await freshserviceApiRequest.call(this, 'POST', '/products', body); } else if (operation === 'delete') { // ---------------------------------------- // product: delete // ---------------------------------------- const productId = this.getNodeParameter('productId', i); const endpoint = `/products/${productId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // product: get // ---------------------------------------- const productId = this.getNodeParameter('productId', i); const endpoint = `/products/${productId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // product: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/products'); } else if (operation === 'update') { // ---------------------------------------- // product: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; Object.assign(body, updateFields); const productId = this.getNodeParameter('productId', i); const endpoint = `/products/${productId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'release') { // ********************************************************************** // release // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // release: create // ---------------------------------------- const body = { subject: this.getNodeParameter('subject', i), release_type: this.getNodeParameter('releaseType', i), status: this.getNodeParameter('status', i), priority: this.getNodeParameter('priority', i), planned_start_date: this.getNodeParameter('plannedStartDate', i), planned_end_date: this.getNodeParameter('plannedEndDate', i), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject; if (Object.keys(additionalFields).length) { Object.assign(body, additionalFields); } responseData = await freshserviceApiRequest.call(this, 'POST', '/releases', body); } else if (operation === 'delete') { // ---------------------------------------- // release: delete // ---------------------------------------- const releaseId = this.getNodeParameter('releaseId', i); const endpoint = `/releases/${releaseId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // release: get // ---------------------------------------- const releaseId = this.getNodeParameter('releaseId', i); const endpoint = `/releases/${releaseId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // release: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/releases'); } else if (operation === 'update') { // ---------------------------------------- // release: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; Object.assign(body, updateFields); const releaseId = this.getNodeParameter('releaseId', i); const endpoint = `/releases/${releaseId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'requester') { // ********************************************************************** // requester // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // requester: create // ---------------------------------------- const body = { first_name: this.getNodeParameter('firstName', i), primary_email: this.getNodeParameter('primaryEmail', i), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject & { secondary_emails?: string; }; if (Object.keys(additionalFields).length) { const { secondary_emails, ...rest } = additionalFields; Object.assign(body, { ...(secondary_emails && { secondary_emails: toArray(secondary_emails) }), ...rest, }); } responseData = await freshserviceApiRequest.call(this, 'POST', '/requesters', body); } else if (operation === 'delete') { // ---------------------------------------- // requester: delete // ---------------------------------------- const requesterId = this.getNodeParameter('requesterId', i); const endpoint = `/requesters/${requesterId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // requester: get // ---------------------------------------- const requesterId = this.getNodeParameter('requesterId', i); const endpoint = `/requesters/${requesterId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // requester: getAll // ---------------------------------------- const qs = {} as IDataObject; const filters = this.getNodeParameter('filters', i) as IDataObject; if (Object.keys(filters).length) { Object.assign(qs, formatFilters(filters)); } responseData = await handleListing.call(this, 'GET', '/requesters', {}, qs); } else if (operation === 'update') { // ---------------------------------------- // requester: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject & { secondary_emails?: string; }; validateUpdateFields.call(this, updateFields, resource); const { secondary_emails, ...rest } = updateFields; Object.assign(body, { ...(secondary_emails && { secondary_emails: toArray(secondary_emails) }), ...rest, }); const requesterId = this.getNodeParameter('requesterId', i); const endpoint = `/requesters/${requesterId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'requesterGroup') { // ********************************************************************** // requesterGroup // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // requesterGroup: create // ---------------------------------------- const body = { name: this.getNodeParameter('name', i), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject; if (Object.keys(additionalFields).length) { Object.assign(body, additionalFields); } responseData = await freshserviceApiRequest.call(this, 'POST', '/requester_groups', body); } else if (operation === 'delete') { // ---------------------------------------- // requesterGroup: delete // ---------------------------------------- const requesterGroupId = this.getNodeParameter('requesterGroupId', i); const endpoint = `/requester_groups/${requesterGroupId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // requesterGroup: get // ---------------------------------------- const requesterGroupId = this.getNodeParameter('requesterGroupId', i); const endpoint = `/requester_groups/${requesterGroupId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // requesterGroup: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/requester_groups'); } else if (operation === 'update') { // ---------------------------------------- // requesterGroup: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body, updateFields); const requesterGroupId = this.getNodeParameter('requesterGroupId', i); const endpoint = `/requester_groups/${requesterGroupId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'software') { // ********************************************************************** // software // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // software: create // ---------------------------------------- const body = { application: { application_type: this.getNodeParameter('applicationType', i), name: this.getNodeParameter('name', i), }, } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject; if (Object.keys(additionalFields).length) { Object.assign(body.application, additionalFields); } responseData = await freshserviceApiRequest.call(this, 'POST', '/applications', body); } else if (operation === 'delete') { // ---------------------------------------- // software: delete // ---------------------------------------- const softwareId = this.getNodeParameter('softwareId', i); const endpoint = `/applications/${softwareId}`; responseData = await freshserviceApiRequest.call(this, 'DELETE', endpoint); } else if (operation === 'get') { // ---------------------------------------- // software: get // ---------------------------------------- const softwareId = this.getNodeParameter('softwareId', i); const endpoint = `/applications/${softwareId}`; responseData = await freshserviceApiRequest.call(this, 'GET', endpoint); } else if (operation === 'getAll') { // ---------------------------------------- // software: getAll // ---------------------------------------- responseData = await handleListing.call(this, 'GET', '/applications'); } else if (operation === 'update') { // ---------------------------------------- // software: update // ---------------------------------------- const body = { application: {} } as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body.application, updateFields); const softwareId = this.getNodeParameter('softwareId', i); const endpoint = `/applications/${softwareId}`; responseData = await freshserviceApiRequest.call(this, 'PUT', endpoint, body); } } else if (resource === 'ticket') { // ********************************************************************** // ticket // ********************************************************************** if (operation === 'create') { // ---------------------------------------- // ticket: create // ---------------------------------------- const body = { email: this.getNodeParameter('email', i), subject: this.getNodeParameter('subject', i), description: this.getNodeParameter('description', i), priority: this.getNodeParameter('priority', i), status: this.getNodeParameter('status', i), } as IDataObject; const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject & { cc_emails?: string, }; if (Object.keys(additionalFields).length) { const { cc_emails, ...rest } = additionalFields; Object.assign(body, { ...(cc_emails && { cc_emails: toArray(cc_emails) }), ...rest, }); } responseData = await freshserviceApiRequest.call(this, 'POST', '/tickets', body); } else if (operation === 'delete') { // ---------------------------------------- // ticket: delete // ---------------------------------------- const ticketId = this.getNodeParameter('ticketId', i); responseData = await freshserviceApiRequest.call(this, 'DELETE', `/tickets/${ticketId}`); } else if (operation === 'get') { // ---------------------------------------- // ticket: get // ---------------------------------------- const ticketId = this.getNodeParameter('ticketId', i); responseData = await freshserviceApiRequest.call(this, 'GET', `/tickets/${ticketId}`); } else if (operation === 'getAll') { // ---------------------------------------- // ticket: getAll // ---------------------------------------- const qs = {} as IDataObject; const filters = this.getNodeParameter('filters', i) as IDataObject; let endpoint = ''; if (Object.keys(filters).length) { Object.assign(qs, formatFilters(filters)); endpoint = '/tickets/filter'; } else { endpoint = '/tickets'; } responseData = await handleListing.call(this, 'GET', endpoint, {}, qs); } else if (operation === 'update') { // ---------------------------------------- // ticket: update // ---------------------------------------- const body = {} as IDataObject; const updateFields = this.getNodeParameter('updateFields', i) as IDataObject; validateUpdateFields.call(this, updateFields, resource); Object.assign(body, updateFields); const ticketId = this.getNodeParameter('ticketId', i); responseData = await freshserviceApiRequest.call(this, 'PUT', `/tickets/${ticketId}`, body); } } if (operation === 'delete' && !responseData) { responseData = { success: true }; } else if (operation !== 'getAll') { const special: { [key: string]: string } = { agentGroup: 'group', agentRole: 'role', assetType: 'asset_type', requesterGroup: 'requester_group', software: 'application', }; responseData = responseData[special[resource]] ?? responseData[resource]; } } catch (error) { if (this.continueOnFail()) { returnData.push({ error: error.message }); continue; } throw error; } Array.isArray(responseData) ? returnData.push(...responseData) : returnData.push(responseData); } return [this.helpers.returnJsonArray(returnData)]; } }