import type { INodePropertyOptions } from 'n8n-workflow'; export const triggerPlaceholders = [ { name: 'Title', value: 'ticket.title', description: "Ticket's subject", }, { name: 'Description', value: 'ticket.description', description: "Ticket's description", }, { name: 'URL', value: 'ticket.url', description: "Ticket's URL", }, { name: 'ID', value: 'ticket.id', description: "Ticket's ID", }, { name: 'External ID', value: 'ticket.external_id', description: "Ticket's external ID", }, { name: 'Via', value: 'ticket.via', description: "Ticket's source", }, { name: 'Status', value: 'ticket.status', description: "Ticket's status", }, { name: 'Priority', value: 'ticket.priority', description: "Ticket's priority", }, { name: 'Type', value: 'ticket.ticket_type', description: "Ticket's type", }, { name: 'Group Name', value: 'ticket.group.name', description: "Ticket's assigned group", }, { name: 'Brand Name', value: 'ticket.brand.name', description: "Ticket's brand", }, { name: 'Due Date', value: 'ticket.due_date', description: "Ticket's due date (relevant for tickets of type Task)", }, { name: 'Account', value: 'ticket.account', description: "This Zendesk Support's account name", }, { name: 'Assignee Email', value: 'ticket.assignee.email', description: 'Ticket assignee email (if any)', }, { name: 'Assignee Name', value: 'ticket.assignee.name', description: "Assignee's full name", }, { name: 'Assignee First Name', value: 'ticket.assignee.first_name', description: "Assignee's first name", }, { name: 'Assignee Last Name', value: 'ticket.assignee.last_name', description: "Assignee's last name", }, { name: 'Requester Full Name', value: 'ticket.requester.name', description: "Requester's full name", }, { name: 'Requester First Name', value: 'ticket.requester.first_name', description: "Requester's first name", }, { name: 'Requester Last Name', value: 'ticket.requester.last_name', description: "Requester's last name", }, { name: 'Requester Email', value: 'ticket.requester.email', description: "Requester's email", }, { name: 'Requester Language', value: 'ticket.requester.language', description: "Requester's language", }, { name: 'Requester Phone', value: 'ticket.requester.phone', description: "Requester's phone number", }, { name: 'Requester External ID', value: 'ticket.requester.external_id', description: "Requester's external ID", }, { name: 'Requester Field', value: 'ticket.requester.requester_field', description: 'Name or email', }, { name: 'Requester Details', value: 'ticket.requester.details', description: "Detailed information about the ticket's requester", }, { name: 'Requester Organization', value: 'ticket.organization.name', description: "Requester's organization", }, { name: "Ticket's Organization External ID", value: 'ticket.organization.external_id', }, { name: 'Organization Details', value: 'ticket.organization.details', description: "The details about the organization of the ticket's requester", }, { name: 'Organization Note', value: 'ticket.organization.notes', description: "The notes about the organization of the ticket's requester", }, { name: "Ticket's CCs", value: 'ticket.ccs', }, { name: "Ticket's CCs Names", value: 'ticket.cc_names', }, { name: "Ticket's Tags", value: 'ticket.tags', }, { name: 'Current Holiday Name', value: 'ticket.current_holiday_name', description: "Displays the name of the current holiday on the ticket's schedule", }, { name: 'Current User Name', value: 'current_user.name', description: 'Your full name', }, { name: 'Current User First Name', value: 'current_user.first_name', description: 'Your first name', }, { name: 'Current User Email', value: 'current_user.email', description: 'Your primary email', }, { name: 'Current User Organization Name', value: 'current_user.organization.name', description: 'Your default organization', }, { name: 'Current User Organization Details', value: 'current_user.organization.details', description: "Your default organization's details", }, { name: 'Current User Organization Notes', value: 'current_user.organization.notes', description: "Your default organization's note", }, { name: 'Current User Language', value: 'current_user.language', description: 'Your chosen language', }, { name: 'Current User External ID', value: 'current_user.external_id', description: 'Your external ID', }, { name: 'Current User Notes', value: 'current_user.notes', description: 'Your notes, stored in your profile', }, { name: 'Satisfation Current Rating', value: 'satisfaction.current_rating', description: 'The text of the current satisfaction rating', }, { name: 'Satisfation Current Comment', value: 'satisfaction.current_comment', description: 'The text of the current satisfaction rating comment', }, ] as INodePropertyOptions[];