mirror of
https://github.com/n8n-io/n8n.git
synced 2024-12-26 21:19:43 -08:00
559 lines
14 KiB
TypeScript
559 lines
14 KiB
TypeScript
import {
|
|
parse as urlParse,
|
|
} from 'url';
|
|
|
|
import {
|
|
IHookFunctions,
|
|
IWebhookFunctions,
|
|
} from 'n8n-core';
|
|
|
|
import {
|
|
INodeTypeDescription,
|
|
INodeType,
|
|
IWebhookResponseData,
|
|
IDataObject,
|
|
INodePropertyOptions,
|
|
ILoadOptionsFunctions,
|
|
} from 'n8n-workflow';
|
|
|
|
import {
|
|
zendeskApiRequest,
|
|
zendeskApiRequestAllItems,
|
|
} from './GenericFunctions';
|
|
import {
|
|
conditionFields,
|
|
} from './ConditionDescription';
|
|
|
|
export class ZendeskTrigger implements INodeType {
|
|
description: INodeTypeDescription = {
|
|
displayName: 'Zendesk Trigger',
|
|
name: 'zendeskTrigger',
|
|
icon: 'file:zendesk.png',
|
|
group: ['trigger'],
|
|
version: 1,
|
|
description: 'Handle Zendesk events via webhooks',
|
|
defaults: {
|
|
name: 'Zendesk Trigger',
|
|
color: '#13353c',
|
|
},
|
|
inputs: [],
|
|
outputs: ['main'],
|
|
credentials: [
|
|
{
|
|
name: 'zendeskApi',
|
|
required: true,
|
|
displayOptions: {
|
|
show: {
|
|
authentication: [
|
|
'apiToken',
|
|
],
|
|
},
|
|
},
|
|
},
|
|
{
|
|
name: 'zendeskOAuth2Api',
|
|
required: true,
|
|
displayOptions: {
|
|
show: {
|
|
authentication: [
|
|
'oAuth2',
|
|
],
|
|
},
|
|
},
|
|
},
|
|
],
|
|
webhooks: [
|
|
{
|
|
name: 'default',
|
|
httpMethod: 'POST',
|
|
responseMode: 'onReceived',
|
|
path: 'webhook',
|
|
},
|
|
],
|
|
properties: [
|
|
{
|
|
displayName: 'Authentication',
|
|
name: 'authentication',
|
|
type: 'options',
|
|
options: [
|
|
{
|
|
name: 'API Token',
|
|
value: 'apiToken',
|
|
},
|
|
{
|
|
name: 'OAuth2',
|
|
value: 'oAuth2',
|
|
},
|
|
],
|
|
default: 'apiToken',
|
|
description: 'The resource to operate on.',
|
|
},
|
|
{
|
|
displayName: 'Service',
|
|
name: 'service',
|
|
type: 'options',
|
|
required: true,
|
|
options: [
|
|
{
|
|
name: 'Support',
|
|
value: 'support',
|
|
}
|
|
],
|
|
default: 'support',
|
|
description: '',
|
|
},
|
|
{
|
|
displayName: 'Options',
|
|
name: 'options',
|
|
type: 'collection',
|
|
displayOptions: {
|
|
show: {
|
|
service: [
|
|
'support'
|
|
],
|
|
},
|
|
},
|
|
default: {},
|
|
options: [
|
|
{
|
|
displayName: 'Fields',
|
|
name: 'fields',
|
|
description: 'The fields to return the values of.',
|
|
type: 'multiOptions',
|
|
default: [],
|
|
options: [
|
|
{
|
|
name: 'Title',
|
|
value: 'ticket.title',
|
|
description: `Ticket's subject`,
|
|
},
|
|
{
|
|
name: 'Description',
|
|
value: 'ticket.description',
|
|
description: `Ticket's description`,
|
|
},
|
|
{
|
|
name: 'URL',
|
|
value: 'ticket.url',
|
|
description: `Ticket's URL`,
|
|
},
|
|
{
|
|
name: 'ID',
|
|
value: 'ticket.id',
|
|
description: `Ticket's ID`,
|
|
},
|
|
{
|
|
name: 'External ID',
|
|
value: 'ticket.external_id',
|
|
description: `Ticket's external ID`,
|
|
},
|
|
{
|
|
name: 'Via',
|
|
value: 'ticket.via',
|
|
description: `Ticket's source`
|
|
},
|
|
{
|
|
name: 'Status',
|
|
value: 'ticket.status',
|
|
description: `Ticket's status`,
|
|
},
|
|
{
|
|
name: 'Priority',
|
|
value: 'ticket.priority',
|
|
description: `Ticket's priority`,
|
|
},
|
|
{
|
|
name: 'Type',
|
|
value: 'ticket.ticket_type',
|
|
description: `Ticket's type`,
|
|
},
|
|
{
|
|
name: 'Group Name',
|
|
value: 'ticket.group.name',
|
|
description: `Ticket's assigned group`,
|
|
},
|
|
{
|
|
name: 'Brand Name',
|
|
value: 'ticket.brand.name',
|
|
description: `Ticket's brand`,
|
|
},
|
|
{
|
|
name: 'Due Date',
|
|
value: 'ticket.due_date',
|
|
description: `Ticket's due date (relevant for tickets of type Task)`,
|
|
},
|
|
{
|
|
name: 'Account',
|
|
value: 'ticket.account',
|
|
description: `This Zendesk Support's account name`,
|
|
},
|
|
{
|
|
name: 'Assignee Email',
|
|
value: 'ticket.assignee.email',
|
|
description: `Ticket assignee email (if any)`,
|
|
},
|
|
{
|
|
name: 'Assignee Name',
|
|
value: 'ticket.assignee.name',
|
|
description: `Assignee's full name`,
|
|
},
|
|
{
|
|
name: 'Assignee First Name',
|
|
value: 'ticket.assignee.first_name',
|
|
description: `Assignee's first name`,
|
|
},
|
|
{
|
|
name: 'Assignee Last Name',
|
|
value: 'ticket.assignee.last_name',
|
|
description: `Assignee's last name`,
|
|
},
|
|
{
|
|
name: 'Requester Full Name',
|
|
value: 'ticket.requester.name',
|
|
description: `Requester's full name`,
|
|
},
|
|
{
|
|
name: 'Requester First Name',
|
|
value: 'ticket.requester.first_name',
|
|
description: `Requester's first name`,
|
|
},
|
|
{
|
|
name: 'Requester Last Name',
|
|
value: 'ticket.requester.last_name',
|
|
description: `Requester's last name`,
|
|
},
|
|
{
|
|
name: 'Requester Email',
|
|
value: 'ticket.requester.email',
|
|
description: `Requester's email`,
|
|
},
|
|
{
|
|
name: 'Requester Language',
|
|
value: 'ticket.requester.language',
|
|
description: `Requester's language`,
|
|
},
|
|
{
|
|
name: 'Requester Phone',
|
|
value: 'ticket.requester.phone',
|
|
description: `Requester's phone number`,
|
|
},
|
|
{
|
|
name: 'Requester External ID',
|
|
value: 'ticket.requester.external_id',
|
|
description: `Requester's external ID`,
|
|
},
|
|
{
|
|
name: 'Requester Field',
|
|
value: 'ticket.requester.requester_field',
|
|
description: `Name or email`,
|
|
},
|
|
{
|
|
name: 'Requester Details',
|
|
value: 'ticket.requester.details',
|
|
description: `Detailed information about the ticket's requester`,
|
|
},
|
|
{
|
|
name: 'Requester Organization',
|
|
value: 'ticket.organization.name',
|
|
description: `Requester's organization`,
|
|
},
|
|
{
|
|
name: `Ticket's Organization External ID`,
|
|
value: 'ticket.organization.external_id',
|
|
description: `Ticket's organization external ID`,
|
|
},
|
|
{
|
|
name: `Organization details`,
|
|
value: 'ticket.organization.details',
|
|
description: `The details about the organization of the ticket's requester`,
|
|
},
|
|
{
|
|
name: `Organization Note`,
|
|
value: 'ticket.organization.notes',
|
|
description: `The notes about the organization of the ticket's requester`,
|
|
},
|
|
{
|
|
name: `Ticket's CCs`,
|
|
value: 'ticket.ccs',
|
|
description: `Ticket's CCs`,
|
|
},
|
|
{
|
|
name: `Ticket's CCs names`,
|
|
value: 'ticket.cc_names',
|
|
description: `Ticket's CCs names`,
|
|
},
|
|
{
|
|
name: `Ticket's tags`,
|
|
value: 'ticket.tags',
|
|
description: `Ticket's tags`,
|
|
},
|
|
{
|
|
name: `Current Holiday Name`,
|
|
value: 'ticket.current_holiday_name',
|
|
description: `Displays the name of the current holiday on the ticket's schedule`,
|
|
},
|
|
{
|
|
name: `Current User Name `,
|
|
value: 'current_user.name',
|
|
description: `Your full name`,
|
|
},
|
|
{
|
|
name: `Current User First Name `,
|
|
value: 'current_user.first_name',
|
|
description: 'Your first name',
|
|
},
|
|
{
|
|
name: `Current User Email `,
|
|
value: 'current_user.email',
|
|
description: 'Your primary email',
|
|
},
|
|
{
|
|
name: `Current User Organization Name `,
|
|
value: 'current_user.organization.name',
|
|
description: 'Your default organization',
|
|
},
|
|
{
|
|
name: `Current User Organization Details `,
|
|
value: 'current_user.organization.details',
|
|
description: `Your default organization's details`,
|
|
},
|
|
{
|
|
name: `Current User Organization Notes `,
|
|
value: 'current_user.organization.notes',
|
|
description: `Your default organization's note`,
|
|
},
|
|
{
|
|
name: `Current User Language `,
|
|
value: 'current_user.language',
|
|
description: `Your chosen language`,
|
|
},
|
|
{
|
|
name: `Current User External ID `,
|
|
value: 'current_user.external_id',
|
|
description: 'Your external ID',
|
|
},
|
|
{
|
|
name: `Current User Notes `,
|
|
value: 'current_user.notes',
|
|
description: 'Your notes, stored in your profile',
|
|
},
|
|
{
|
|
name: `Satisfation Current Rating `,
|
|
value: 'satisfaction.current_rating',
|
|
description: 'The text of the current satisfaction rating',
|
|
},
|
|
{
|
|
name: `Satisfation Current Comment `,
|
|
value: 'satisfaction.current_comment',
|
|
description: 'The text of the current satisfaction rating comment``',
|
|
},
|
|
],
|
|
},
|
|
],
|
|
placeholder: 'Add Option',
|
|
},
|
|
{
|
|
displayName: 'Conditions',
|
|
name: 'conditions',
|
|
placeholder: 'Add Condition',
|
|
type: 'fixedCollection',
|
|
typeOptions: {
|
|
multipleValues: true,
|
|
},
|
|
displayOptions: {
|
|
show: {
|
|
service: [
|
|
'support'
|
|
],
|
|
}
|
|
},
|
|
description: 'The condition to set.',
|
|
default: {},
|
|
options: [
|
|
{
|
|
name: 'all',
|
|
displayName: 'All',
|
|
values: [
|
|
...conditionFields,
|
|
]
|
|
},
|
|
{
|
|
name: 'any',
|
|
displayName: 'Any',
|
|
values: [
|
|
...conditionFields,
|
|
]
|
|
},
|
|
],
|
|
},
|
|
],
|
|
|
|
};
|
|
methods = {
|
|
loadOptions: {
|
|
// Get all the groups to display them to user so that he can
|
|
// select them easily
|
|
async getGroups(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {
|
|
const returnData: INodePropertyOptions[] = [];
|
|
const groups = await zendeskApiRequestAllItems.call(this, 'groups', 'GET', '/groups');
|
|
for (const group of groups) {
|
|
const groupName = group.name;
|
|
const groupId = group.id;
|
|
returnData.push({
|
|
name: groupName,
|
|
value: groupId,
|
|
});
|
|
}
|
|
return returnData;
|
|
},
|
|
// Get all the users to display them to user so that he can
|
|
// select them easily
|
|
async getUsers(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {
|
|
const returnData: INodePropertyOptions[] = [];
|
|
const users = await zendeskApiRequestAllItems.call(this, 'users', 'GET', '/users');
|
|
for (const user of users) {
|
|
const userName = user.name;
|
|
const userId = user.id;
|
|
returnData.push({
|
|
name: userName,
|
|
value: userId,
|
|
});
|
|
}
|
|
returnData.push({
|
|
name: 'Current User',
|
|
value: 'current_user',
|
|
});
|
|
returnData.push({
|
|
name: 'Requester',
|
|
value: 'requester_id',
|
|
});
|
|
return returnData;
|
|
},
|
|
}
|
|
};
|
|
// @ts-ignore
|
|
webhookMethods = {
|
|
default: {
|
|
async checkExists(this: IHookFunctions): Promise<boolean> {
|
|
const webhookData = this.getWorkflowStaticData('node');
|
|
if (webhookData.webhookId === undefined) {
|
|
return false;
|
|
}
|
|
const endpoint = `/triggers/${webhookData.webhookId}`;
|
|
try {
|
|
await zendeskApiRequest.call(this, 'GET', endpoint);
|
|
} catch (e) {
|
|
return false;
|
|
}
|
|
return true;
|
|
},
|
|
async create(this: IHookFunctions): Promise<boolean> {
|
|
const webhookUrl = this.getNodeWebhookUrl('default') as string;
|
|
const webhookData = this.getWorkflowStaticData('node');
|
|
const service = this.getNodeParameter('service') as string;
|
|
if (service === 'support') {
|
|
const aux: IDataObject = {};
|
|
const message: IDataObject = {};
|
|
const resultAll = [], resultAny = [];
|
|
const conditions = this.getNodeParameter('conditions') as IDataObject;
|
|
const options = this.getNodeParameter('options') as IDataObject;
|
|
if (Object.keys(conditions).length === 0) {
|
|
throw new Error('You must have at least one condition');
|
|
}
|
|
if (options.fields) {
|
|
// @ts-ignore
|
|
for (const field of options.fields) {
|
|
// @ts-ignore
|
|
message[field] = `{{${field}}}`;
|
|
}
|
|
} else {
|
|
message['ticket.id'] = '{{ticket.id}}';
|
|
}
|
|
const conditionsAll = conditions.all as [IDataObject];
|
|
if (conditionsAll) {
|
|
for (const conditionAll of conditionsAll) {
|
|
aux.field = conditionAll.field;
|
|
aux.operator = conditionAll.operation;
|
|
if (conditionAll.operation !== 'changed'
|
|
&& conditionAll.operation !== 'not_changed') {
|
|
aux.value = conditionAll.value;
|
|
} else {
|
|
aux.value = null;
|
|
}
|
|
resultAll.push(aux);
|
|
}
|
|
}
|
|
const conditionsAny = conditions.any as [IDataObject];
|
|
if (conditionsAny) {
|
|
for (const conditionAny of conditionsAny) {
|
|
aux.field = conditionAny.field;
|
|
aux.operator = conditionAny.operation;
|
|
if (conditionAny.operation !== 'changed'
|
|
&& conditionAny.operation !== 'not_changed') {
|
|
aux.value = conditionAny.value;
|
|
} else {
|
|
aux.value = null;
|
|
}
|
|
resultAny.push(aux);
|
|
}
|
|
}
|
|
const urlParts = urlParse(webhookUrl);
|
|
const bodyTrigger: IDataObject = {
|
|
trigger: {
|
|
title: `n8n-webhook:${urlParts.path}`,
|
|
conditions: {
|
|
all: resultAll,
|
|
any: resultAny,
|
|
},
|
|
actions: [
|
|
{
|
|
field: 'notification_target',
|
|
value: [],
|
|
}
|
|
]
|
|
},
|
|
};
|
|
const bodyTarget: IDataObject = {
|
|
target: {
|
|
title: 'n8n webhook',
|
|
type: 'http_target',
|
|
target_url: webhookUrl,
|
|
method: 'POST',
|
|
active: true,
|
|
content_type: 'application/json',
|
|
},
|
|
};
|
|
const { target } = await zendeskApiRequest.call(this, 'POST', '/targets', bodyTarget);
|
|
// @ts-ignore
|
|
bodyTrigger.trigger.actions[0].value = [target.id, JSON.stringify(message)];
|
|
const { trigger } = await zendeskApiRequest.call(this, 'POST', '/triggers', bodyTrigger);
|
|
webhookData.webhookId = trigger.id;
|
|
webhookData.targetId = target.id;
|
|
}
|
|
return true;
|
|
},
|
|
async delete(this: IHookFunctions): Promise<boolean> {
|
|
const webhookData = this.getWorkflowStaticData('node');
|
|
try {
|
|
await zendeskApiRequest.call(this, 'DELETE', `/triggers/${webhookData.webhookId}`);
|
|
await zendeskApiRequest.call(this, 'DELETE', `/targets/${webhookData.targetId}`);
|
|
} catch(error) {
|
|
return false;
|
|
}
|
|
delete webhookData.webhookId;
|
|
delete webhookData.targetId;
|
|
return true;
|
|
},
|
|
},
|
|
};
|
|
|
|
async webhook(this: IWebhookFunctions): Promise<IWebhookResponseData> {
|
|
const req = this.getRequestObject();
|
|
return {
|
|
workflowData: [
|
|
this.helpers.returnJsonArray(req.body)
|
|
],
|
|
};
|
|
}
|
|
}
|