mirror of
https://github.com/n8n-io/n8n.git
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65820b3b54
* ✨ Create Freshservice node * 👕 Fix lintings * ⚡ Adjust from agent to department * ⚡ Adjust from location to ticket * 👕 Fix lintings * ✏️ Improve descriptions * 🔥 Remove logging * 🔥 Remove unused helper * ✏️ Fix helper documentation * ⚡ Simplify roles in agent:create * 🔥 Remove logging * ⚡ Minor improvements * ✏️ Adjust dynamic lists descriptions * ⚡ Set default values for problem:create * ⚡ Set default values for change:create * ⚡ Handle deletion with empty response * ⚡ Update getCredentials call to new style * ✏️ Reword multiOptions descriptions * ⚡ Add special handling for validation errors * 🔥 Remove concatenated name from filters * ⚡ Fix additional params in announcement:create * ✏️ Clarify asset display ID vs asset ID * ⚡ Fix asset:update arg typo * ⚡ Fix predefined filters in change:getAll * ⚡ Fix software status options * ✏️ Reword created_at in ticket:getAll * ⚡ Add status to ticket:update * 👕 Fix lint * ⚡ Improvements * ⚡ Minor improvements Co-authored-by: ricardo <ricardoespinoza105@gmail.com> Co-authored-by: Jan Oberhauser <jan.oberhauser@gmail.com>
641 lines
11 KiB
TypeScript
641 lines
11 KiB
TypeScript
import {
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INodeProperties,
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} from 'n8n-workflow';
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export const ticketOperations = [
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{
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displayName: 'Operation',
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name: 'operation',
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type: 'options',
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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},
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},
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options: [
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{
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name: 'Create',
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value: 'create',
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description: 'Create a ticket',
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},
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{
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name: 'Delete',
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value: 'delete',
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description: 'Delete a ticket',
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},
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{
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name: 'Get',
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value: 'get',
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description: 'Retrieve a ticket',
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},
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{
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name: 'Get All',
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value: 'getAll',
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description: 'Retrieve all tickets',
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},
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{
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name: 'Update',
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value: 'update',
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description: 'Update a ticket',
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},
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],
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default: 'create',
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},
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] as INodeProperties[];
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export const ticketFields = [
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// ----------------------------------------
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// ticket: create
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// ----------------------------------------
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{
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displayName: 'Email',
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name: 'email',
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description: 'Email address of the ticket author',
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type: 'string',
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required: true,
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default: '',
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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},
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{
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displayName: 'Subject',
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name: 'subject',
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type: 'string',
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default: '',
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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},
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{
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displayName: 'Description',
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name: 'description',
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type: 'string',
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default: '',
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description: 'HTML supported',
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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},
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{
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displayName: 'Priority',
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name: 'priority',
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type: 'options',
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default: 1,
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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options: [
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{
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name: 'Low',
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value: 1,
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},
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{
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name: 'Medium',
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value: 2,
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},
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{
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name: 'High',
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value: 3,
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},
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{
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name: 'Urgent',
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value: 4,
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},
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],
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},
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{
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displayName: 'Status',
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name: 'status',
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type: 'options',
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default: 2,
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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options: [
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{
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name: 'Open',
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value: 2,
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},
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{
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name: 'Pending',
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value: 3,
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},
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{
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name: 'Resolved',
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value: 4,
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},
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{
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name: 'Closed',
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value: 5,
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},
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],
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},
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{
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displayName: 'Additional Fields',
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name: 'additionalFields',
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type: 'collection',
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placeholder: 'Add Field',
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default: {},
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'create',
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],
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},
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},
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options: [
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{
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displayName: 'CC Emails',
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name: 'cc_emails',
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type: 'string',
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default: '',
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description: 'Comma-separated email addresses to add in the CC field of the ticket email',
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},
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{
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displayName: 'Department Name/ID',
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name: 'department_id',
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type: 'options',
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default: '',
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description: 'ID of the department to which this ticket belongs. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
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typeOptions: {
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loadOptionsMethod: [
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'getDepartments',
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],
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},
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},
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{
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displayName: 'Group Name/ID',
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name: 'group_id',
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type: 'options',
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default: '',
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description: 'ID of the group to which the ticket has been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
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typeOptions: {
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loadOptionsMethod: [
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'getAgentGroups',
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],
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},
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},
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{
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displayName: 'Impact',
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name: 'impact',
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type: 'options',
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default: 1,
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options: [
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{
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name: 'Low',
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value: 1,
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},
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{
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name: 'Medium',
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value: 2,
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},
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{
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name: 'High',
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value: 3,
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},
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],
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},
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{
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displayName: 'Name',
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name: 'name',
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type: 'string',
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default: '',
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description: 'Name of the ticket author',
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},
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{
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displayName: 'Requester Name/ID',
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name: 'requester_id',
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type: 'options',
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description: 'Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
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default: '',
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typeOptions: {
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loadOptionsMethod: [
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'getRequesters',
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],
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},
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},
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],
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},
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// ----------------------------------------
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// ticket: delete
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// ----------------------------------------
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{
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displayName: 'Ticket ID',
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name: 'ticketId',
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description: 'ID of the ticket to delete',
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type: 'string',
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required: true,
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default: '',
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'delete',
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],
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},
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},
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},
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// ----------------------------------------
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// ticket: get
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// ----------------------------------------
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{
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displayName: 'Ticket ID',
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name: 'ticketId',
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description: 'ID of the ticket to retrieve',
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type: 'string',
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required: true,
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default: '',
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'get',
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],
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},
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},
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},
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// ----------------------------------------
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// ticket: getAll
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// ----------------------------------------
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{
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displayName: 'Return All',
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name: 'returnAll',
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type: 'boolean',
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default: false,
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description: 'Whether to return all results or only up to a given limit',
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'getAll',
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],
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},
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},
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},
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{
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displayName: 'Limit',
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name: 'limit',
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type: 'number',
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default: 50,
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description: 'How many results to return',
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typeOptions: {
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minValue: 1,
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},
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'getAll',
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],
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returnAll: [
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false,
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],
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},
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},
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},
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{
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displayName: 'Filters',
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name: 'filters',
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type: 'collection',
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placeholder: 'Add Filter',
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default: {},
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'getAll',
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],
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},
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},
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options: [
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{
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displayName: 'Agent Name/ID',
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name: 'agent_id',
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type: 'options',
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default: '',
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description: 'ID of the agent to whom the tickets have been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
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typeOptions: {
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loadOptionsMethod: [
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'getAgents',
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],
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},
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},
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{
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displayName: 'Group Name/ID',
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name: 'group_id',
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type: 'options',
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default: '',
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description: 'ID of the group to which the tickets have been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
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typeOptions: {
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loadOptionsMethod: [
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'getAgentGroups',
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],
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},
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},
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{
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displayName: 'Impact',
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name: 'impact',
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type: 'options',
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default: 1,
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options: [
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{
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name: 'Low',
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value: 1,
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},
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{
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name: 'Medium',
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value: 2,
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},
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{
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name: 'High',
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value: 3,
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},
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],
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},
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{
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displayName: 'Priority',
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name: 'priority',
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type: 'options',
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default: 1,
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options: [
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{
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name: 'Low',
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value: 1,
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},
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{
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name: 'Medium',
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value: 2,
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},
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{
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name: 'High',
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value: 3,
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},
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{
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name: 'Urgent',
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value: 4,
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},
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],
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},
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{
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displayName: 'Status',
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name: 'status',
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type: 'options',
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default: 2,
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options: [
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{
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name: 'Open',
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value: 2,
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},
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{
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name: 'Pending',
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value: 3,
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},
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{
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name: 'Resolved',
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value: 4,
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},
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{
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name: 'Closed',
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value: 5,
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},
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],
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},
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{
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displayName: 'Created On',
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name: 'created_at',
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type: 'dateTime',
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default: '',
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description: 'Date when the ticket was created',
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},
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{
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displayName: 'Due By',
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name: 'due_by',
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description: 'Date when the ticket is due to be resolved',
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type: 'dateTime',
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default: '',
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},
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],
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},
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// ----------------------------------------
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// ticket: update
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// ----------------------------------------
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{
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displayName: 'Ticket ID',
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name: 'ticketId',
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description: 'ID of the ticket to update',
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type: 'string',
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required: true,
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default: '',
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'update',
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],
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},
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},
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},
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{
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displayName: 'Update Fields',
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name: 'updateFields',
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type: 'collection',
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placeholder: 'Add Field',
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default: {},
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displayOptions: {
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show: {
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resource: [
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'ticket',
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],
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operation: [
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'update',
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],
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},
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},
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options: [
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{
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displayName: 'Department Name/ID',
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name: 'department_id',
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type: 'options',
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default: '',
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description: 'ID of the department to which this ticket has been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
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typeOptions: {
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loadOptionsMethod: [
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'getDepartments',
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],
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},
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},
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{
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displayName: 'Description',
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name: 'description',
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type: 'string',
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default: '',
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description: 'HTML supported',
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},
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{
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displayName: 'Email',
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name: 'email',
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type: 'string',
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default: '',
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description: 'Email address of the ticket author',
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},
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{
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displayName: 'Group Name/ID',
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name: 'group_id',
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type: 'options',
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default: '',
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description: 'ID of the group to which the ticket has been assigned. Choose from the list or specify an ID. You can also specify the ID using an <a href="https://docs.n8n.io/nodes/expressions.html#expressions">expression</a>.',
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typeOptions: {
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loadOptionsMethod: [
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'getAgentGroups',
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],
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},
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},
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{
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displayName: 'Impact',
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name: 'impact',
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type: 'options',
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default: 1,
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options: [
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{
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name: 'Low',
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value: 1,
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},
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{
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name: 'Medium',
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value: 2,
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},
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{
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name: 'High',
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value: 3,
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},
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],
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},
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{
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displayName: 'Name',
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name: 'name',
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type: 'string',
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default: '',
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description: 'Name of the ticket author',
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},
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{
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displayName: 'Phone',
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name: 'phone',
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type: 'string',
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default: '',
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},
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{
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displayName: 'Priority',
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name: 'priority',
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type: 'options',
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default: 1,
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description: 'Priority of the ticket',
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options: [
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{
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name: 'Low',
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value: 1,
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},
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{
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name: 'Medium',
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value: 2,
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},
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{
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name: 'High',
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value: 3,
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},
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{
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name: 'Urgent',
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value: 4,
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},
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],
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},
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{
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displayName: 'Status',
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name: 'status',
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type: 'options',
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default: 2,
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options: [
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{
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name: 'Open',
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value: 2,
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},
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{
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name: 'Pending',
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value: 3,
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},
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{
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name: 'Resolved',
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value: 4,
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},
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{
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name: 'Closed',
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value: 5,
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},
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],
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},
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{
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displayName: 'Subject',
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name: 'subject',
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type: 'string',
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default: '',
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},
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],
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},
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] as INodeProperties[];
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