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669 lines
17 KiB
TypeScript
669 lines
17 KiB
TypeScript
import { INodeProperties } from 'n8n-workflow';
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export const incidentOperations: INodeProperties[] = [
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{
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displayName: 'Operation',
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name: 'operation',
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type: 'options',
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noDataExpression: true,
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displayOptions: {
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show: {
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resource: ['incident'],
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},
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},
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options: [
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{
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name: 'Create',
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value: 'create',
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action: 'Create an incident',
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},
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{
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name: 'Delete',
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value: 'delete',
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action: 'Delete an incident',
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},
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{
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name: 'Get',
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value: 'get',
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action: 'Get an incident',
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},
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{
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name: 'Get All',
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value: 'getAll',
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action: 'Get all incidents',
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},
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{
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name: 'Update',
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value: 'update',
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action: 'Update an incident',
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},
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],
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default: 'get',
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},
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];
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export const incidentFields: INodeProperties[] = [
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/* -------------------------------------------------------------------------- */
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/* incident:create */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Short Description',
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name: 'short_description',
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type: 'string',
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default: '',
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displayOptions: {
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show: {
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resource: ['incident'],
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operation: ['create'],
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},
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},
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required: true,
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description: 'Short description of the incident',
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},
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{
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displayName: 'Additional Fields',
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name: 'additionalFields',
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type: 'collection',
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placeholder: 'Add Field',
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displayOptions: {
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show: {
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resource: ['incident'],
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operation: ['create'],
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},
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},
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default: {},
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options: [
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{
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displayName: 'Asignee Name or ID',
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name: 'assigned_to',
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type: 'options',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getUsers',
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loadOptionsDependsOn: ['additionalFields.assignment_group'],
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},
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default: '',
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description:
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'Which user is the incident assigned to. Requires the selection of an assignment group. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Assignment Group Name or ID',
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name: 'assignment_group',
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type: 'options',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getAssignmentGroups',
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},
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default: '',
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description:
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'The assignment group of the incident. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Business Service Name or ID',
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name: 'business_service',
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type: 'options',
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description:
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'Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getBusinessServices',
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},
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default: '',
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},
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{
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displayName: 'Caller ID',
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name: 'caller_id',
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type: 'string',
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default: '',
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description: 'The unique identifier of the caller of the incident',
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},
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{
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displayName: 'Category Name or ID',
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name: 'category',
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type: 'options',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getIncidentCategories',
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},
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default: '',
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description:
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'The category of the incident. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Close Notes',
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name: 'close_notes',
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type: 'string',
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default: '',
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description: 'The close notes for the incident',
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},
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{
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displayName: 'Configuration Item Names or IDs',
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name: 'cmdb_ci',
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type: 'multiOptions',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getConfigurationItems',
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},
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default: [],
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description:
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'Configuration Items, \'cmdb_ci\' in metadata. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Contact Type',
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name: 'contact_type',
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type: 'options',
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options: [
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{
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name: 'Email',
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value: 'email',
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},
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{
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name: 'Phone',
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value: 'phone',
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},
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{
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name: 'Self Service',
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value: 'self-service',
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},
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{
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name: 'Walk In',
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value: 'walk-in',
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},
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],
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default: '',
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},
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{
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displayName: 'Description',
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name: 'description',
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type: 'string',
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default: '',
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description: 'The description of the incident',
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},
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{
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displayName: 'Impact',
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name: 'impact',
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type: 'options',
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options: [
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{
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name: 'Low',
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value: 3,
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},
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{
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name: 'Medium',
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value: 2,
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},
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{
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name: 'High',
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value: 1,
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},
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],
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default: 1,
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description: 'The impact of the incident',
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},
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{
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displayName: 'Resolution Code Name or ID',
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name: 'close_code',
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type: 'options',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getIncidentResolutionCodes',
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},
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default: '',
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description:
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'The resolution code of the incident, \'close_code\' in metadata. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'State Name or ID',
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name: 'state',
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type: 'options',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getIncidentStates',
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},
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default: '',
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description:
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'The state of the incident. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Subcategory Name or ID',
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name: 'subcategory',
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type: 'options',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getIncidentSubcategories',
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loadOptionsDependsOn: ['additionalFields.category'],
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},
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default: '',
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description:
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'The subcategory of the incident. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Urgency',
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name: 'urgency',
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type: 'options',
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options: [
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{
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name: 'Low',
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value: 3,
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},
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{
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name: 'Medium',
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value: 2,
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},
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{
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name: 'High',
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value: 1,
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},
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],
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default: 1,
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description: 'The urgency of the incident',
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},
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],
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},
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/* -------------------------------------------------------------------------- */
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/* incident:getAll */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Return All',
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name: 'returnAll',
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type: 'boolean',
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displayOptions: {
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show: {
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operation: ['getAll'],
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resource: ['incident'],
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},
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},
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default: false,
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description: 'Whether to return all results or only up to a given limit',
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},
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{
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displayName: 'Limit',
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name: 'limit',
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type: 'number',
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displayOptions: {
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show: {
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operation: ['getAll'],
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resource: ['incident'],
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returnAll: [false],
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},
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},
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typeOptions: {
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minValue: 1,
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maxValue: 500,
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},
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default: 50,
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description: 'Max number of results to return',
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},
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{
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displayName: 'Options',
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name: 'options',
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type: 'collection',
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placeholder: 'Add Option',
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displayOptions: {
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show: {
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resource: ['incident'],
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operation: ['getAll'],
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},
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},
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default: {},
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options: [
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{
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displayName: 'Exclude Reference Link',
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name: 'sysparm_exclude_reference_link',
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type: 'boolean',
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default: false,
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description: 'Whether to exclude Table API links for reference fields',
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},
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{
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displayName: 'Field Names or IDs',
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name: 'sysparm_fields',
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type: 'multiOptions',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getColumns',
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},
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default: [],
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description:
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'A list of fields to return. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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hint: 'String of comma separated values or an array of strings can be set in an expression',
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},
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{
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displayName: 'Filter',
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name: 'sysparm_query',
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type: 'string',
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default: '',
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description:
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'An encoded query string used to filter the results. <a href="https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/servicenow_application_developer/app_store_learnv2_rest_quebec_more_about_query_parameters">More info</a>.',
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},
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{
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displayName: 'Return Values',
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name: 'sysparm_display_value',
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type: 'options',
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options: [
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{
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name: 'Actual Values',
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value: 'false',
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},
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{
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name: 'Both',
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value: 'all',
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},
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{
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name: 'Display Values',
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value: 'true',
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},
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],
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default: 'false',
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description: 'Choose which values to return',
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},
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],
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},
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/* -------------------------------------------------------------------------- */
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/* incident:get/delete */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Incident ID',
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name: 'id',
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type: 'string',
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default: '',
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displayOptions: {
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show: {
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resource: ['incident'],
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operation: ['delete', 'get'],
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},
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},
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required: true,
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description: 'Unique identifier of the incident',
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},
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{
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displayName: 'Options',
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name: 'options',
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type: 'collection',
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placeholder: 'Add Option',
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displayOptions: {
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show: {
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resource: ['incident'],
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operation: ['get'],
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},
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},
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default: {},
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options: [
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{
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displayName: 'Exclude Reference Link',
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name: 'sysparm_exclude_reference_link',
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type: 'boolean',
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default: false,
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description: 'Whether to exclude Table API links for reference fields',
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},
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{
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displayName: 'Field Names or IDs',
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name: 'sysparm_fields',
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type: 'multiOptions',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getColumns',
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},
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default: [],
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description:
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'A list of fields to return. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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hint: 'String of comma separated values or an array of strings can be set in an expression',
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},
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{
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displayName: 'Return Values',
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name: 'sysparm_display_value',
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type: 'options',
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options: [
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{
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name: 'Actual Values',
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value: 'false',
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},
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{
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name: 'Both',
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value: 'all',
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},
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{
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name: 'Display Values',
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value: 'true',
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},
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],
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default: 'false',
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description: 'Choose which values to return',
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},
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],
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},
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/* -------------------------------------------------------------------------- */
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/* incident:update */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Incident ID',
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name: 'id',
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type: 'string',
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default: '',
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displayOptions: {
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show: {
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resource: ['incident'],
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operation: ['update'],
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},
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},
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required: true,
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description: 'Unique identifier of the incident',
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},
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{
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displayName: 'Update Fields',
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name: 'updateFields',
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type: 'collection',
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placeholder: 'Add Field',
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displayOptions: {
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show: {
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resource: ['incident'],
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operation: ['update'],
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},
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},
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default: {},
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options: [
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{
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displayName: 'Assigned To Name or ID',
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name: 'assigned_to',
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type: 'options',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getUsers',
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loadOptionsDependsOn: ['additionalFields.assignment_group'],
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},
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default: '',
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description:
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'Which user is the incident assigned to. Requires the selection of an assignment group. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Assignment Group Name or ID',
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name: 'assignment_group',
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type: 'options',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getAssignmentGroups',
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},
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default: '',
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description:
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'The assignment group of the incident. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Business Service Name or ID',
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name: 'business_service',
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type: 'options',
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description:
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'Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getBusinessServices',
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},
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default: '',
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},
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{
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displayName: 'Caller ID',
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name: 'caller_id',
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type: 'string',
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default: '',
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description: 'The unique identifier of the caller of the incident',
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},
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{
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displayName: 'Category Name or ID',
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name: 'category',
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type: 'options',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getIncidentCategories',
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},
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default: '',
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description:
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'The category of the incident. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Close Notes',
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name: 'close_notes',
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type: 'string',
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default: '',
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description: 'The close notes for the incident',
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},
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{
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displayName: 'Configuration Item Names or IDs',
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name: 'cmdb_ci',
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type: 'multiOptions',
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typeOptions: {
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// nodelinter-ignore-next-line
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loadOptionsMethod: 'getConfigurationItems',
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},
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default: [],
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description:
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'Configuration Items, \'cmdb_ci\' in metadata. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Contact Type',
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name: 'contact_type',
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type: 'options',
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options: [
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{
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name: 'Email',
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value: 'email',
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},
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{
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name: 'Phone',
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value: 'phone',
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},
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{
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name: 'Self Service',
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value: 'self-service',
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},
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{
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name: 'Walk In',
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value: 'walk-in',
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},
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],
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default: '',
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},
|
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{
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displayName: 'Description',
|
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name: 'description',
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type: 'string',
|
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default: '',
|
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description: 'The description of the incident',
|
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},
|
|
{
|
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displayName: 'Impact',
|
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name: 'impact',
|
|
type: 'options',
|
|
options: [
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{
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name: 'Low',
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value: 3,
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},
|
|
{
|
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name: 'Medium',
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value: 2,
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},
|
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{
|
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name: 'High',
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value: 1,
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|
},
|
|
],
|
|
default: 1,
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description: 'The impact of the incident',
|
|
},
|
|
{
|
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displayName: 'Resolution Code Name or ID',
|
|
name: 'close_code',
|
|
type: 'options',
|
|
typeOptions: {
|
|
// nodelinter-ignore-next-line
|
|
loadOptionsMethod: 'getIncidentResolutionCodes',
|
|
},
|
|
default: '',
|
|
// nodelinter-ignore-next-line
|
|
description:
|
|
'The resolution code of the incident. \'close_code\' in metadata. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
|
|
},
|
|
{
|
|
displayName: 'On Hold Reason Name or ID',
|
|
name: 'hold_reason',
|
|
type: 'options',
|
|
typeOptions: {
|
|
// nodelinter-ignore-next-line
|
|
loadOptionsMethod: 'getIncidentHoldReasons',
|
|
},
|
|
default: '',
|
|
description:
|
|
'The on hold reason for the incident. It applies if the state is <code>On Hold</code>. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
|
|
},
|
|
{
|
|
displayName: 'State Name or ID',
|
|
name: 'state',
|
|
type: 'options',
|
|
typeOptions: {
|
|
// nodelinter-ignore-next-line
|
|
loadOptionsMethod: 'getIncidentStates',
|
|
},
|
|
default: '',
|
|
description:
|
|
'The state of the incident. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
|
|
},
|
|
{
|
|
displayName: 'Subcategory Name or ID',
|
|
name: 'subcategory',
|
|
type: 'options',
|
|
typeOptions: {
|
|
// nodelinter-ignore-next-line
|
|
loadOptionsMethod: 'getIncidentSubcategories',
|
|
loadOptionsDependsOn: ['additionalFields.category'],
|
|
},
|
|
default: '',
|
|
description:
|
|
'The subcategory of the incident. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
|
|
},
|
|
{
|
|
displayName: 'Urgency',
|
|
name: 'urgency',
|
|
type: 'options',
|
|
options: [
|
|
{
|
|
name: 'Low',
|
|
value: 3,
|
|
},
|
|
{
|
|
name: 'Medium',
|
|
value: 2,
|
|
},
|
|
{
|
|
name: 'High',
|
|
value: 1,
|
|
},
|
|
],
|
|
default: 1,
|
|
description: 'The urgency of the incident',
|
|
},
|
|
],
|
|
},
|
|
];
|