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b03e358a12
* 👕 Enable `consistent-type-imports` for nodes-base
* 👕 Apply to nodes-base
* ⏪ Undo unrelated changes
* 🚚 Move to `.eslintrc.js` in nodes-base
* ⏪ Revert "Enable `consistent-type-imports` for nodes-base"
This reverts commit 529ad72b05.
* 👕 Fix severity
744 lines
15 KiB
TypeScript
744 lines
15 KiB
TypeScript
import type { INodeProperties } from 'n8n-workflow';
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export const ticketOperations: INodeProperties[] = [
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{
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displayName: 'Operation',
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name: 'operation',
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type: 'options',
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noDataExpression: true,
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displayOptions: {
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show: {
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resource: ['ticket'],
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},
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},
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options: [
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{
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name: 'Create',
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value: 'create',
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description: 'Create a ticket',
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action: 'Create a ticket',
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},
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{
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name: 'Delete',
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value: 'delete',
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description: 'Delete a ticket',
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action: 'Delete a ticket',
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},
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{
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name: 'Get',
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value: 'get',
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description: 'Get a ticket',
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action: 'Get a ticket',
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},
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{
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name: 'Get Many',
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value: 'getAll',
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description: 'Get many tickets',
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action: 'Get many tickets',
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},
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{
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name: 'Recover',
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value: 'recover',
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description: 'Recover a suspended ticket',
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action: 'Recover a ticket',
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},
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{
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name: 'Update',
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value: 'update',
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description: 'Update a ticket',
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action: 'Update a ticket',
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},
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],
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default: 'create',
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},
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];
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export const ticketFields: INodeProperties[] = [
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/* -------------------------------------------------------------------------- */
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/* ticket:create */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Description',
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name: 'description',
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type: 'string',
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default: '',
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['create'],
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},
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},
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required: true,
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description: 'The first comment on the ticket',
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},
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{
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displayName: 'JSON Parameters',
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name: 'jsonParameters',
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type: 'boolean',
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default: false,
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['create'],
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},
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},
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},
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{
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displayName: 'Additional Fields',
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name: 'additionalFields',
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type: 'collection',
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placeholder: 'Add Field',
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default: {},
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['create'],
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jsonParameters: [false],
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},
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},
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options: [
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{
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displayName: 'Custom Fields',
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name: 'customFieldsUi',
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placeholder: 'Add Custom Field',
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type: 'fixedCollection',
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typeOptions: {
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multipleValues: true,
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},
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default: {},
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options: [
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{
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displayName: 'Custom Field',
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name: 'customFieldsValues',
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values: [
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{
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displayName: 'Name or ID',
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name: 'id',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getCustomFields',
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},
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default: '',
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description:
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'Custom field ID. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Value',
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name: 'value',
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type: 'string',
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default: '',
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description: 'Custom field Value',
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},
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],
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},
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],
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},
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{
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displayName: 'External ID',
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name: 'externalId',
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type: 'string',
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default: '',
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description: 'An ID you can use to link Zendesk Support tickets to local records',
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},
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{
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displayName: 'Group Name or ID',
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name: 'group',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getGroups',
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},
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default: '',
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description:
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'The group this ticket is assigned to. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Recipient',
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name: 'recipient',
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type: 'string',
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default: '',
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description: 'The original recipient e-mail address of the ticket',
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},
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{
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displayName: 'Status',
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name: 'status',
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type: 'options',
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options: [
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{
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name: 'Closed',
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value: 'closed',
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},
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{
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name: 'New',
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value: 'new',
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},
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{
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name: 'On-Hold',
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value: 'hold',
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},
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{
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name: 'Open',
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value: 'open',
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},
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{
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name: 'Pending',
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value: 'pending',
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},
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{
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name: 'Solved',
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value: 'solved',
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},
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],
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default: '',
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description: 'The state of the ticket',
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},
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{
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displayName: 'Subject',
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name: 'subject',
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type: 'string',
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default: '',
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description: 'The value of the subject field for this ticket',
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},
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{
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displayName: 'Tag Names or IDs',
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name: 'tags',
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type: 'multiOptions',
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typeOptions: {
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loadOptionsMethod: 'getTags',
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},
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default: [],
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description:
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'The array of tags applied to this ticket. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Type',
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name: 'type',
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type: 'options',
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options: [
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{
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name: 'Question',
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value: 'question',
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},
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{
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name: 'Incident',
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value: 'incident',
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},
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{
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name: 'Problem',
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value: 'problem',
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},
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{
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name: 'Task',
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value: 'task',
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},
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],
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default: '',
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description: 'The type of this ticket',
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},
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],
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},
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{
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displayName: 'Additional Fields',
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name: 'additionalFieldsJson',
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type: 'json',
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typeOptions: {
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alwaysOpenEditWindow: true,
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},
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default: '',
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['create'],
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jsonParameters: [true],
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},
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},
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description:
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'Object of values to set as described <a href="https://developer.zendesk.com/rest_api/docs/support/tickets">here</a>',
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},
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/* -------------------------------------------------------------------------- */
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/* ticket:update */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Ticket ID',
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name: 'id',
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type: 'string',
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default: '',
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required: true,
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['update'],
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},
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},
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},
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{
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displayName: 'JSON Parameters',
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name: 'jsonParameters',
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type: 'boolean',
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default: false,
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['update'],
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},
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},
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},
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{
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displayName: 'Update Fields',
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name: 'updateFields',
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type: 'collection',
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placeholder: 'Add Field',
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default: {},
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['update'],
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jsonParameters: [false],
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},
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},
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options: [
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{
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displayName: 'Assignee Email',
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name: 'assigneeEmail',
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type: 'string',
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default: '',
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description: 'The e-mail address of the assignee',
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},
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{
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displayName: 'Custom Fields',
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name: 'customFieldsUi',
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placeholder: 'Add Custom Field',
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type: 'fixedCollection',
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typeOptions: {
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multipleValues: true,
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},
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default: {},
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options: [
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{
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displayName: 'Custom Field',
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name: 'customFieldsValues',
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values: [
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{
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displayName: 'Name or ID',
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name: 'id',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getCustomFields',
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},
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default: '',
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description:
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'Custom field ID. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Value',
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name: 'value',
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type: 'string',
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default: '',
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description: 'Custom field Value',
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},
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],
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},
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],
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},
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{
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displayName: 'External ID',
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name: 'externalId',
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type: 'string',
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default: '',
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description: 'An ID you can use to link Zendesk Support tickets to local records',
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},
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{
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displayName: 'Group Name or ID',
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name: 'group',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getGroups',
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},
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default: '',
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description:
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'The group this ticket is assigned to. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Internal Note',
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name: 'internalNote',
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type: 'string',
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default: '',
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description: 'Internal Ticket Note (Accepts HTML)',
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},
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{
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displayName: 'Public Reply',
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name: 'publicReply',
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type: 'string',
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default: '',
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description: 'Public ticket reply',
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},
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{
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displayName: 'Recipient',
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name: 'recipient',
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type: 'string',
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default: '',
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description: 'The original recipient e-mail address of the ticket',
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},
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{
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displayName: 'Status',
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name: 'status',
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type: 'options',
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options: [
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{
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name: 'Closed',
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value: 'closed',
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},
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{
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name: 'New',
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value: 'new',
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},
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{
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name: 'On-Hold',
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value: 'hold',
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},
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{
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name: 'Open',
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value: 'open',
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},
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{
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name: 'Pending',
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value: 'pending',
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},
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{
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name: 'Solved',
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value: 'solved',
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},
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],
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default: '',
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description: 'The state of the ticket',
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},
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{
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displayName: 'Subject',
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name: 'subject',
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type: 'string',
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default: '',
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description: 'The value of the subject field for this ticket',
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},
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{
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displayName: 'Tag Names or IDs',
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name: 'tags',
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type: 'multiOptions',
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typeOptions: {
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loadOptionsMethod: 'getTags',
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},
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default: [],
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description:
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'The array of tags applied to this ticket. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Type',
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name: 'type',
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type: 'options',
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options: [
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{
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name: 'Question',
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value: 'question',
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},
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{
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name: 'Incident',
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value: 'incident',
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},
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{
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name: 'Problem',
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value: 'problem',
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},
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{
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name: 'Task',
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value: 'task',
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},
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],
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default: '',
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description: 'The type of this ticket',
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},
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],
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},
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{
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displayName: 'Update Fields',
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name: 'updateFieldsJson',
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type: 'json',
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typeOptions: {
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alwaysOpenEditWindow: true,
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},
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default: '',
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['update'],
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jsonParameters: [true],
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},
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},
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description:
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'Object of values to update as described <a href="https://developer.zendesk.com/rest_api/docs/support/tickets">here</a>',
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},
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{
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displayName: 'Ticket Type',
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name: 'ticketType',
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type: 'options',
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options: [
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{
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name: 'Regular',
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value: 'regular',
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},
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{
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name: 'Suspended',
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value: 'suspended',
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},
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],
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default: 'regular',
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required: true,
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['get', 'delete', 'getAll'],
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},
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},
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},
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/* -------------------------------------------------------------------------- */
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/* ticket:get */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Ticket ID',
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name: 'id',
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type: 'string',
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default: '',
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required: true,
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['get'],
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ticketType: ['regular'],
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},
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},
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},
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{
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displayName: 'Suspended Ticket ID',
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name: 'id',
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type: 'string',
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default: '',
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required: true,
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['get'],
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ticketType: ['suspended'],
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},
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},
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description: 'Ticket ID',
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},
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/* -------------------------------------------------------------------------- */
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/* ticket:getAll */
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/* -------------------------------------------------------------------------- */
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{
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displayName: 'Return All',
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name: 'returnAll',
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type: 'boolean',
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['getAll'],
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},
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},
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default: false,
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description: 'Whether to return all results or only up to a given limit',
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},
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{
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displayName: 'Limit',
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name: 'limit',
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type: 'number',
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['getAll'],
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returnAll: [false],
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},
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},
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typeOptions: {
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minValue: 1,
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maxValue: 100,
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},
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default: 100,
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description: 'Max number of results to return',
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},
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{
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displayName: 'Options',
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name: 'options',
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type: 'collection',
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placeholder: 'Add Option',
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default: {},
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['getAll'],
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},
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},
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options: [
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{
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displayName: 'Group Name or ID',
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name: 'group',
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type: 'options',
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typeOptions: {
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loadOptionsMethod: 'getGroups',
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},
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displayOptions: {
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show: {
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'/ticketType': ['regular'],
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},
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},
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default: '',
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description:
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'The group to search. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
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},
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{
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displayName: 'Query',
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name: 'query',
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type: 'string',
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displayOptions: {
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show: {
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'/ticketType': ['regular'],
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},
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},
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default: '',
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description:
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'<a href="https://developer.zendesk.com/api-reference/ticketing/ticket-management/search/#syntax-examples">Query syntax</a> to search tickets',
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},
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{
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displayName: 'Sort By',
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name: 'sortBy',
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type: 'options',
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options: [
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{
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name: 'Created At',
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value: 'created_at',
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},
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{
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name: 'Priority',
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value: 'priority',
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},
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{
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name: 'Status',
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value: 'status',
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},
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{
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name: 'Ticket Type',
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value: 'ticket_type',
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},
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{
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name: 'Updated At',
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value: 'updated_at',
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},
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],
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default: 'updated_at',
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description: 'Defaults to sorting by relevance',
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},
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{
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displayName: 'Sort Order',
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|
name: 'sortOrder',
|
|
type: 'options',
|
|
options: [
|
|
{
|
|
name: 'Ascending',
|
|
value: 'asc',
|
|
},
|
|
{
|
|
name: 'Descending',
|
|
value: 'desc',
|
|
},
|
|
],
|
|
default: 'asc',
|
|
},
|
|
{
|
|
displayName: 'Status',
|
|
name: 'status',
|
|
type: 'options',
|
|
displayOptions: {
|
|
show: {
|
|
'/ticketType': ['regular'],
|
|
},
|
|
},
|
|
options: [
|
|
{
|
|
name: 'Closed',
|
|
value: 'closed',
|
|
},
|
|
{
|
|
name: 'New',
|
|
value: 'new',
|
|
},
|
|
{
|
|
name: 'On-Hold',
|
|
value: 'hold',
|
|
},
|
|
{
|
|
name: 'Open',
|
|
value: 'open',
|
|
},
|
|
{
|
|
name: 'Pending',
|
|
value: 'pending',
|
|
},
|
|
{
|
|
name: 'Solved',
|
|
value: 'solved',
|
|
},
|
|
],
|
|
default: '',
|
|
description: 'The state of the ticket',
|
|
},
|
|
],
|
|
},
|
|
|
|
/* -------------------------------------------------------------------------- */
|
|
/* ticket:delete */
|
|
/* -------------------------------------------------------------------------- */
|
|
{
|
|
displayName: 'Ticket ID',
|
|
name: 'id',
|
|
type: 'string',
|
|
default: '',
|
|
required: true,
|
|
displayOptions: {
|
|
show: {
|
|
resource: ['ticket'],
|
|
operation: ['delete'],
|
|
ticketType: ['regular'],
|
|
},
|
|
},
|
|
},
|
|
{
|
|
displayName: 'Suspended Ticket ID',
|
|
name: 'id',
|
|
type: 'string',
|
|
default: '',
|
|
required: true,
|
|
displayOptions: {
|
|
show: {
|
|
resource: ['ticket'],
|
|
operation: ['delete'],
|
|
ticketType: ['suspended'],
|
|
},
|
|
},
|
|
description: 'Ticket ID',
|
|
},
|
|
/* -------------------------------------------------------------------------- */
|
|
/* ticket:recover */
|
|
/* -------------------------------------------------------------------------- */
|
|
{
|
|
displayName: 'Suspended Ticket ID',
|
|
name: 'id',
|
|
type: 'string',
|
|
default: '',
|
|
required: true,
|
|
displayOptions: {
|
|
show: {
|
|
resource: ['ticket'],
|
|
operation: ['recover'],
|
|
},
|
|
},
|
|
},
|
|
];
|