n8n/packages/nodes-base/nodes/Freshservice/descriptions/AgentGroupDescription.ts
2022-07-14 22:05:11 +02:00

384 lines
8.3 KiB
TypeScript

import {
INodeProperties,
} from 'n8n-workflow';
export const agentGroupOperations: INodeProperties[] = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
noDataExpression: true,
displayOptions: {
show: {
resource: [
'agentGroup',
],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create an agent group',
action: 'Create an agent group',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete an agent group',
action: 'Delete an agent group',
},
{
name: 'Get',
value: 'get',
description: 'Retrieve an agent group',
action: 'Get an agent group',
},
{
name: 'Get All',
value: 'getAll',
description: 'Retrieve all agent groups',
action: 'Get all agent groups',
},
{
name: 'Update',
value: 'update',
description: 'Update an agent group',
action: 'Update an agent group',
},
],
default: 'create',
},
];
export const agentGroupFields: INodeProperties[] = [
// ----------------------------------------
// agentGroup: create
// ----------------------------------------
{
displayName: 'Name',
name: 'name',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'create',
],
},
},
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'create',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Escalate to Agent Name or ID',
name: 'escalate_to',
type: 'options',
default: '',
typeOptions: {
loadOptionsMethod: 'getAgents',
},
description: 'ID of the user to whom an escalation email is sent if a ticket in this group is unassigned. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
},
{
displayName: 'Member Names or IDs',
name: 'members',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of agents who are members of this group. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
typeOptions: {
loadOptionsMethod: 'getAgents',
},
},
{
displayName: 'Observer Names or IDs',
name: 'observers',
type: 'multiOptions',
default: [],
description: 'Comma-separated agent IDs who are observers of this group. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
typeOptions: {
loadOptionsMethod: 'getAgents',
},
},
{
displayName: 'Unassigned For',
name: 'unassigned_for',
description: 'Time after which an escalation email is sent if a ticket in the group remains unassigned',
type: 'options',
default: '30m',
options: [
{
name: '1 Day',
value: '1d',
},
{
name: '1 Hour',
value: '1h',
},
{
name: '12 Hours',
value: '12h',
},
{
name: '2 Days',
value: '2d',
},
{
name: '2 Hours',
value: '2h',
},
{
name: '3 Days',
value: '3d',
},
{
name: '30 Minutes',
value: '30m',
},
{
name: '8 Hours',
value: '8h',
},
],
},
],
},
// ----------------------------------------
// agentGroup: delete
// ----------------------------------------
{
displayName: 'Agent Group ID',
name: 'agentGroupId',
description: 'ID of the agent group to delete',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'delete',
],
},
},
},
// ----------------------------------------
// agentGroup: get
// ----------------------------------------
{
displayName: 'Agent Group ID',
name: 'agentGroupId',
description: 'ID of the agent group to retrieve',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'get',
],
},
},
},
// ----------------------------------------
// agentGroup: getAll
// ----------------------------------------
{
displayName: 'Return All',
name: 'returnAll',
type: 'boolean',
default: false,
description: 'Whether to return all results or only up to a given limit',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'getAll',
],
},
},
},
{
displayName: 'Limit',
name: 'limit',
type: 'number',
default: 50,
description: 'Max number of results to return',
typeOptions: {
minValue: 1,
},
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'getAll',
],
returnAll: [
false,
],
},
},
},
// ----------------------------------------
// agentGroup: update
// ----------------------------------------
{
displayName: 'Agent Group ID',
name: 'agentGroupId',
description: 'ID of the agent group to update',
type: 'string',
required: true,
default: '',
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'update',
],
},
},
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
default: {},
displayOptions: {
show: {
resource: [
'agentGroup',
],
operation: [
'update',
],
},
},
options: [
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
},
{
displayName: 'Escalate to Agent Name or ID',
name: 'escalate_to',
type: 'options',
default: '',
description: 'ID of the agent to whom an escalation email is sent if a ticket in this group is unassigned. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
typeOptions: {
loadOptionsMethod: 'getAgents',
},
},
{
displayName: 'Member Names or IDs',
name: 'members',
type: 'multiOptions',
default: [],
description: 'Comma-separated IDs of agents who are members of this group. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
typeOptions: {
loadOptionsMethod: 'getAgents',
},
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
},
{
displayName: 'Observer Names or IDs',
name: 'observers',
type: 'multiOptions',
default: [],
description: 'Comma-separated agent user IDs who are observers of this group. Choose from the list or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>. Choose from the list, or specify IDs using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
typeOptions: {
loadOptionsMethod: 'getAgents',
},
},
{
displayName: 'Unassigned For',
name: 'unassigned_for',
description: 'Time after which an escalation email is sent if a ticket in the group remains unassigned',
type: 'options',
default: '30m',
options: [
{
name: '1 Day',
value: '1d',
},
{
name: '1 Hour',
value: '1h',
},
{
name: '12 Hours',
value: '12h',
},
{
name: '2 Days',
value: '2d',
},
{
name: '2 Hours',
value: '2h',
},
{
name: '3 Days',
value: '3d',
},
{
name: '30 Minutes',
value: '30m',
},
{
name: '8 Hours',
value: '8h',
},
],
},
],
},
];