snipe-it/.github/ISSUE_TEMPLATE.md
2017-12-06 20:51:37 -08:00

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#### Expected Behavior (or desired behavior if a feature request)
(what you expect to happen goes here)
-----
#### Actual Behavior
(what actually happens goes here)
-----
#### Please confirm you have done the following before posting your bug report:
- [ ] I have enabled debug mode
- [ ] I have read [checked the Common Issues page](https://snipe-it.readme.io/docs/common-issues)
-----
#### Provide answers to these questions:
- Is this a fresh install or an upgrade?
- Version of Snipe-IT you're running
- Version of PHP you're running
- Version of MySQL/MariaDB you're running
- What OS and web server you're running Snipe-IT on
- What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
- WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error
- What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error
- If a stacktrace is provided in the error, include that too.
- Any errors that appear in your browser's error console.
- Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo.
- Include any additional information you can find in `app/storage/logs` and your webserver's logs.
- Include what you've done so far in the installation, and if you got any error messages along the way.
- Indicate whether or not you've manually edited any data directly in the database
Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.
https://snipe-it.readme.io/docs/getting-help