Ensure your computer is communicating with the device correctly by following [these instructions](getting-started/flashing-firmware/flashing-firmware).
Firmware can be downloaded from the [Downloads](/downloads) page. Your initial installation has to happen over USB from your Mac, Windows, or Linux computer. Over the air updates are currently only available using the Android application after this initial installation.
Please ensure that you have updated the bootloader to the latest version using the information on the [RAK Documentation Center](https://docs.rakwireless.com/Product-Categories/WisBlock/RAK4631/Quickstart/#how-to-check-if-you-have-the-updated-rak4631-bootloader) website.
Be careful to install the correct load for your board. While it is unlikely that you will cause damage to your device, the wrong firmware will cause it to not work.
You are going to copy/drop "as is" 'firmware-xxxxx-1.2.x.uf2' (_NOT_ over the "CURRENT.UF2" file) in the volume, and the device reboot will copy it/load it correctly.