n8n/packages/nodes-base/nodes/Salesforce/CaseDescription.ts

import { INodeProperties } from 'n8n-workflow';

export const caseOperations: INodeProperties[] = [
	{
		displayName: 'Operation',
		name: 'operation',
		type: 'options',
		noDataExpression: true,
		displayOptions: {
			show: {
				resource: ['case'],
			},
		},
		options: [
			{
				name: 'Add Comment',
				value: 'addComment',
				description: 'Add a comment to a case',
				action: 'Add a comment to a case',
			},
			{
				name: 'Create',
				value: 'create',
				description: 'Create a case',
				action: 'Create a case',
			},
			{
				name: 'Delete',
				value: 'delete',
				description: 'Delete a case',
				action: 'Delete a case',
			},
			{
				name: 'Get',
				value: 'get',
				description: 'Get a case',
				action: 'Get a case',
			},
			{
				name: 'Get Many',
				value: 'getAll',
				description: 'Get all cases',
				action: 'Get many cases',
			},
			{
				name: 'Get Summary',
				value: 'getSummary',
				description: "Returns an overview of case's metadata",
				action: 'Get a case summary',
			},
			{
				name: 'Update',
				value: 'update',
				description: 'Update a case',
				action: 'Update a case',
			},
		],
		default: 'create',
	},
];

export const caseFields: INodeProperties[] = [
	/* -------------------------------------------------------------------------- */
	/*                                case:create                                 */
	/* -------------------------------------------------------------------------- */
	{
		displayName: 'Type Name or ID',
		name: 'type',
		type: 'options',
		required: true,
		typeOptions: {
			loadOptionsMethod: 'getCaseTypes',
		},
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['create'],
			},
		},
		default: '',
		description:
			'The type of case. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
	},
	{
		displayName: 'Additional Fields',
		name: 'additionalFields',
		type: 'collection',
		placeholder: 'Add Field',
		default: {},
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['create'],
			},
		},
		options: [
			{
				displayName: 'Account ID',
				name: 'accountId',
				type: 'string',
				default: '',
				description: 'ID of the account associated with this case',
			},
			{
				displayName: 'Contact ID',
				name: 'contactId',
				type: 'string',
				default: '',
				description: 'ID of the associated Contact',
			},
			{
				displayName: 'Custom Fields',
				name: 'customFieldsUi',
				placeholder: 'Add Custom Field',
				type: 'fixedCollection',
				typeOptions: {
					multipleValues: true,
				},
				description: 'Filter by custom fields',
				default: {},
				options: [
					{
						name: 'customFieldsValues',
						displayName: 'Custom Field',
						values: [
							{
								displayName: 'Field Name or ID',
								name: 'fieldId',
								type: 'options',
								typeOptions: {
									loadOptionsMethod: 'getCustomFields',
								},
								default: '',
								description:
									'The ID of the field to add custom field to. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
							},
							{
								displayName: 'Value',
								name: 'value',
								type: 'string',
								default: '',
								description: 'The value to set on custom field',
							},
						],
					},
				],
			},
			{
				displayName: 'Description',
				name: 'description',
				type: 'string',
				default: '',
				description: 'A text description of the case. Limit: 32 KB.',
			},
			{
				displayName: 'Is Escalated',
				name: 'isEscalated',
				type: 'boolean',
				default: false,
				description: 'Whether indicates whether the case has been escalated (true) or not',
			},
			{
				displayName: 'Origin Name or ID',
				name: 'origin',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCaseOrigins',
				},
				default: '',
				description:
					'The source of the case, such as Email, Phone, or Web. Label is Case Origin. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Owner Name or ID',
				name: 'owner',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCaseOwners',
				},
				default: '',
				description:
					'The owner of the case. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Parent ID',
				name: 'ParentId',
				type: 'string',
				default: '',
				description: 'The ID of the parent case in the hierarchy. The label is Parent Case.',
			},
			{
				displayName: 'Priority Name or ID',
				name: 'priority',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCasePriorities',
				},
				default: '',
				description:
					'The importance or urgency of the case, such as High, Medium, or Low. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Reason Name or ID',
				name: 'reason',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCaseReasons',
				},
				default: '',
				description:
					'The reason why the case was created, such as Instructions not clear, or User didn’t attend training. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Record Type Name or ID',
				name: 'recordTypeId',
				type: 'options',
				description:
					'Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>',
				typeOptions: {
					loadOptionsMethod: 'getRecordTypes',
				},
				default: '',
			},
			{
				displayName: 'Status Name or ID',
				name: 'status',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCaseStatuses',
				},
				default: '',
				description:
					'The status of the case, such as “New,” “Closed,” or “Escalated.” This field directly controls the IsClosed flag. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Subject',
				name: 'subject',
				type: 'string',
				default: '',
				description: 'The subject of the case. Limit: 255 characters.',
			},
			{
				displayName: 'Supplied Company',
				name: 'suppliedCompany',
				type: 'string',
				default: '',
				description:
					"The company name that was entered when the case was created. This field can't be updated after the case has been created..",
			},
			{
				displayName: 'Supplied Email',
				name: 'suppliedEmail',
				type: 'string',
				default: '',
				description:
					"The email address that was entered when the case was created. This field can't be updated after the case has been created.",
			},
			{
				displayName: 'Supplied Name',
				name: 'suppliedName',
				type: 'string',
				default: '',
				description:
					"The name that was entered when the case was created. This field can't be updated after the case has been created.",
			},
			{
				displayName: 'Supplied Phone',
				name: 'suppliedPhone',
				type: 'string',
				default: '',
				description:
					"The phone number that was entered when the case was created. This field can't be updated after the case has been created.",
			},
		],
	},

	/* -------------------------------------------------------------------------- */
	/*                                 case:update                                */
	/* -------------------------------------------------------------------------- */
	{
		displayName: 'Case ID',
		name: 'caseId',
		type: 'string',
		required: true,
		default: '',
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['update'],
			},
		},
		description: 'ID of case that needs to be fetched',
	},
	{
		displayName: 'Update Fields',
		name: 'updateFields',
		type: 'collection',
		placeholder: 'Add Field',
		default: {},
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['update'],
			},
		},
		options: [
			{
				displayName: 'Account ID',
				name: 'accountId',
				type: 'string',
				default: '',
				description: 'ID of the account associated with this case',
			},
			{
				displayName: 'Contact ID',
				name: 'contactId',
				type: 'string',
				default: '',
				description: 'ID of the associated Contact',
			},
			{
				displayName: 'Custom Fields',
				name: 'customFieldsUi',
				placeholder: 'Add Custom Field',
				type: 'fixedCollection',
				typeOptions: {
					multipleValues: true,
				},
				description: 'Filter by custom fields',
				default: {},
				options: [
					{
						name: 'customFieldsValues',
						displayName: 'Custom Field',
						values: [
							{
								displayName: 'Field Name or ID',
								name: 'fieldId',
								type: 'options',
								typeOptions: {
									loadOptionsMethod: 'getCustomFields',
								},
								default: '',
								description:
									'The ID of the field to add custom field to. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
							},
							{
								displayName: 'Value',
								name: 'value',
								type: 'string',
								default: '',
								description: 'The value to set on custom field',
							},
						],
					},
				],
			},
			{
				displayName: 'Description',
				name: 'description',
				type: 'string',
				default: '',
				description: 'A text description of the case. Limit: 32 KB.',
			},
			{
				displayName: 'Is Escalated',
				name: 'isEscalated',
				type: 'boolean',
				default: false,
				description: 'Whether the case has been escalated (true) or not',
			},
			{
				displayName: 'Origin Name or ID',
				name: 'origin',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCaseOrigins',
				},
				default: '',
				description:
					'The source of the case, such as Email, Phone, or Web. Label is Case Origin. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Owner Name or ID',
				name: 'owner',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCaseOwners',
				},
				default: '',
				description:
					'The owner of the case. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Parent ID',
				name: 'ParentId',
				type: 'string',
				default: '',
				description: 'The ID of the parent case in the hierarchy. The label is Parent Case.',
			},
			{
				displayName: 'Priority Name or ID',
				name: 'priority',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCasePriorities',
				},
				default: '',
				description:
					'The importance or urgency of the case, such as High, Medium, or Low. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Reason Name or ID',
				name: 'reason',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCaseReasons',
				},
				default: '',
				description:
					'The reason why the case was created, such as Instructions not clear, or User didn’t attend training. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Record Type Name or ID',
				name: 'recordTypeId',
				type: 'options',
				description:
					'Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>',
				typeOptions: {
					loadOptionsMethod: 'getRecordTypes',
				},
				default: '',
			},
			{
				displayName: 'Status Name or ID',
				name: 'status',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCaseStatuses',
				},
				default: '',
				description:
					'The status of the case, such as “New,” “Closed,” or “Escalated.” This field directly controls the IsClosed flag. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
			{
				displayName: 'Subject',
				name: 'subject',
				type: 'string',
				default: '',
				description: 'The subject of the case. Limit: 255 characters.',
			},
			{
				displayName: 'Supplied Company',
				name: 'suppliedCompany',
				type: 'string',
				default: '',
				description:
					"The company name that was entered when the case was created. This field can't be updated after the case has been created..",
			},
			{
				displayName: 'Supplied Email',
				name: 'suppliedEmail',
				type: 'string',
				default: '',
				description:
					"The email address that was entered when the case was created. This field can't be updated after the case has been created.",
			},
			{
				displayName: 'Supplied Name',
				name: 'suppliedName',
				type: 'string',
				default: '',
				description:
					"The name that was entered when the case was created. This field can't be updated after the case has been created.",
			},
			{
				displayName: 'Supplied Phone',
				name: 'suppliedPhone',
				type: 'string',
				default: '',
				description:
					"The phone number that was entered when the case was created. This field can't be updated after the case has been created.",
			},
			{
				displayName: 'Type Name or ID',
				name: 'type',
				type: 'options',
				typeOptions: {
					loadOptionsMethod: 'getCaseTypes',
				},
				default: '',
				description:
					'The type of case. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
			},
		],
	},

	/* -------------------------------------------------------------------------- */
	/*                                  case:get                                  */
	/* -------------------------------------------------------------------------- */
	{
		displayName: 'Case ID',
		name: 'caseId',
		type: 'string',
		required: true,
		default: '',
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['get'],
			},
		},
		description: 'ID of case that needs to be fetched',
	},

	/* -------------------------------------------------------------------------- */
	/*                                  case:delete                               */
	/* -------------------------------------------------------------------------- */
	{
		displayName: 'Case ID',
		name: 'caseId',
		type: 'string',
		required: true,
		default: '',
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['delete'],
			},
		},
		description: 'ID of case that needs to be fetched',
	},

	/* -------------------------------------------------------------------------- */
	/*                                 case:getAll                                */
	/* -------------------------------------------------------------------------- */
	{
		displayName: 'Return All',
		name: 'returnAll',
		type: 'boolean',
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['getAll'],
			},
		},
		default: false,
		description: 'Whether to return all results or only up to a given limit',
	},
	{
		displayName: 'Limit',
		name: 'limit',
		type: 'number',
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['getAll'],
				returnAll: [false],
			},
		},
		typeOptions: {
			minValue: 1,
			maxValue: 100,
		},
		default: 50,
		description: 'Max number of results to return',
	},
	{
		displayName: 'Options',
		name: 'options',
		type: 'collection',
		placeholder: 'Add Field',
		default: {},
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['getAll'],
			},
		},
		options: [
			{
				displayName: 'Conditions',
				name: 'conditionsUi',
				placeholder: 'Add Condition',
				type: 'fixedCollection',
				typeOptions: {
					multipleValues: true,
				},
				description: 'The condition to set',
				default: {},
				options: [
					{
						name: 'conditionValues',
						displayName: 'Condition',
						values: [
							{
								displayName: 'Field Name or ID',
								name: 'field',
								type: 'options',
								typeOptions: {
									loadOptionsMethod: 'getCaseFields',
								},
								default: '',
								description:
									'For date, number, or boolean, please use expressions. Choose from the list, or specify an ID using an <a href="https://docs.n8n.io/code-examples/expressions/">expression</a>.',
							},
							// eslint-disable-next-line n8n-nodes-base/node-param-operation-without-no-data-expression
							{
								displayName: 'Operation',
								name: 'operation',
								type: 'options',
								options: [
									{
										name: '<',
										value: '<',
									},
									{
										name: '<=',
										value: '<=',
									},
									{
										name: '=',
										value: 'equal',
									},
									{
										name: '>',
										value: '>',
									},
									{
										name: '>=',
										value: '>=',
									},
								],
								default: 'equal',
							},
							{
								displayName: 'Value',
								name: 'value',
								type: 'string',
								default: '',
							},
						],
					},
				],
			},
			{
				displayName: 'Fields',
				name: 'fields',
				type: 'string',
				default: '',
				description: 'Fields to include separated by ,',
			},
		],
	},

	/* -------------------------------------------------------------------------- */
	/*                               case:addComment                              */
	/* -------------------------------------------------------------------------- */
	{
		displayName: 'Case ID',
		name: 'caseId',
		type: 'string',
		required: true,
		default: '',
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['addComment'],
			},
		},
		description: 'ID of case that needs to be fetched',
	},
	{
		displayName: 'Options',
		name: 'options',
		type: 'collection',
		placeholder: 'Add Field',
		default: {},
		displayOptions: {
			show: {
				resource: ['case'],
				operation: ['addComment'],
			},
		},
		options: [
			{
				displayName: 'Comment Body',
				name: 'commentBody',
				type: 'string',
				typeOptions: {
					alwaysOpenEditWindow: true,
				},
				default: '',
				description:
					'Text of the CaseComment. The maximum size of the comment body is 4,000 bytes. Label is Body.',
			},
			{
				displayName: 'Is Published',
				name: 'isPublished',
				type: 'boolean',
				default: false,
				description:
					'Whether the CaseComment is visible to customers in the Self-Service portal (true) or not (false)',
			},
		],
	},
];