mirror of
https://github.com/n8n-io/n8n.git
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🔀 Merge branch 'feature/zendesk-trigger' of https://github.com/RicardoE105/n8n into RicardoE105-feature/zendesk-trigger
This commit is contained in:
Jan Oberhauser
commit
150c32e349
29
packages/nodes-base/credentials/ZendeskApi.credentials.ts
Normal file
29
packages/nodes-base/credentials/ZendeskApi.credentials.ts
Normal file
|
|
@ -0,0 +1,29 @@
|
|||
import {
|
||||
ICredentialType,
|
||||
NodePropertyTypes,
|
||||
} from 'n8n-workflow';
|
||||
|
||||
export class ZendeskApi implements ICredentialType {
|
||||
name = 'zendeskApi';
|
||||
displayName = 'Zendesk API';
|
||||
properties = [
|
||||
{
|
||||
displayName: 'URL',
|
||||
name: 'url',
|
||||
type: 'string' as NodePropertyTypes,
|
||||
default: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Email',
|
||||
name: 'email',
|
||||
type: 'string' as NodePropertyTypes,
|
||||
default: '',
|
||||
},
|
||||
{
|
||||
displayName: 'API Token',
|
||||
name: 'apiToken',
|
||||
type: 'string' as NodePropertyTypes,
|
||||
default: '',
|
||||
},
|
||||
];
|
||||
}
|
||||
343
packages/nodes-base/nodes/Zendesk/ConditionDescription.ts
Normal file
343
packages/nodes-base/nodes/Zendesk/ConditionDescription.ts
Normal file
|
|
@ -0,0 +1,343 @@
|
|||
import { INodeProperties } from 'n8n-workflow';
|
||||
|
||||
export const conditionFields = [
|
||||
{
|
||||
displayName: 'Resource',
|
||||
name: 'resource',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Ticket',
|
||||
value: 'ticket',
|
||||
},
|
||||
],
|
||||
default: 'ticket',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Field',
|
||||
name: 'field',
|
||||
type: 'options',
|
||||
displayOptions: {
|
||||
show: {
|
||||
'resource': [
|
||||
'ticket'
|
||||
]
|
||||
}
|
||||
},
|
||||
options: [
|
||||
{
|
||||
name: 'Status',
|
||||
value: 'status',
|
||||
},
|
||||
{
|
||||
name: 'Type',
|
||||
value: 'type',
|
||||
},
|
||||
{
|
||||
name: 'Priority',
|
||||
value: 'priority',
|
||||
},
|
||||
{
|
||||
name: 'Group',
|
||||
value: 'group',
|
||||
},
|
||||
{
|
||||
name: 'Assignee',
|
||||
value: 'assignee',
|
||||
},
|
||||
],
|
||||
default: 'status',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Operation',
|
||||
name: 'operation',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Is',
|
||||
value: 'is',
|
||||
},
|
||||
{
|
||||
name: 'Is Not',
|
||||
value: 'is_not',
|
||||
},
|
||||
{
|
||||
name: 'Less Than',
|
||||
value: 'less_than',
|
||||
},
|
||||
{
|
||||
name: 'Greater Than',
|
||||
value: 'greater_than',
|
||||
},
|
||||
{
|
||||
name: 'Changed',
|
||||
value: 'changed',
|
||||
},
|
||||
{
|
||||
name: 'Changed To',
|
||||
value: 'value',
|
||||
},
|
||||
{
|
||||
name: 'Changed From',
|
||||
value: 'value_previous',
|
||||
},
|
||||
{
|
||||
name: 'Not Changed',
|
||||
value: 'not_changed',
|
||||
},
|
||||
{
|
||||
name: 'Not Changed To',
|
||||
value: 'not_value',
|
||||
},
|
||||
{
|
||||
name: 'Not Changed From',
|
||||
value: 'not_value_previous',
|
||||
},
|
||||
],
|
||||
displayOptions: {
|
||||
hide: {
|
||||
field: [
|
||||
'assignee',
|
||||
]
|
||||
}
|
||||
},
|
||||
default: 'is',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Operation',
|
||||
name: 'operation',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Is',
|
||||
value: 'is',
|
||||
},
|
||||
{
|
||||
name: 'Is Not',
|
||||
value: 'is_not',
|
||||
},
|
||||
{
|
||||
name: 'Changed',
|
||||
value: 'changed',
|
||||
},
|
||||
{
|
||||
name: 'Changed To',
|
||||
value: 'value',
|
||||
},
|
||||
{
|
||||
name: 'Changed From',
|
||||
value: 'value_previous',
|
||||
},
|
||||
{
|
||||
name: 'Not Changed',
|
||||
value: 'not_changed',
|
||||
},
|
||||
{
|
||||
name: 'Not Changed To',
|
||||
value: 'not_value',
|
||||
},
|
||||
{
|
||||
name: 'Not Changed From',
|
||||
value: 'not_value_previous',
|
||||
},
|
||||
],
|
||||
displayOptions: {
|
||||
show: {
|
||||
field: [
|
||||
'assignee',
|
||||
]
|
||||
}
|
||||
},
|
||||
default: 'is',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Value',
|
||||
name: 'value',
|
||||
type: 'options',
|
||||
displayOptions: {
|
||||
show: {
|
||||
field: [
|
||||
'status'
|
||||
],
|
||||
},
|
||||
hide: {
|
||||
operation:[
|
||||
'changed',
|
||||
'not_changed',
|
||||
],
|
||||
field: [
|
||||
'assignee',
|
||||
'group',
|
||||
'priority',
|
||||
'type',
|
||||
],
|
||||
}
|
||||
},
|
||||
options: [
|
||||
{
|
||||
name: 'Open',
|
||||
value: 'open',
|
||||
},
|
||||
{
|
||||
name: 'New',
|
||||
value: 'new',
|
||||
},
|
||||
{
|
||||
name: 'Pending',
|
||||
value: 'pending',
|
||||
},
|
||||
{
|
||||
name: 'Solved',
|
||||
value: 'solved',
|
||||
},
|
||||
{
|
||||
name: 'Closed',
|
||||
value: 'closed',
|
||||
},
|
||||
],
|
||||
default: 'open',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Value',
|
||||
name: 'value',
|
||||
type: 'options',
|
||||
displayOptions: {
|
||||
show: {
|
||||
field: [
|
||||
'type'
|
||||
],
|
||||
},
|
||||
hide: {
|
||||
operation:[
|
||||
'changed',
|
||||
'not_changed',
|
||||
],
|
||||
field: [
|
||||
'assignee',
|
||||
'group',
|
||||
'priority',
|
||||
'status',
|
||||
],
|
||||
}
|
||||
},
|
||||
options: [
|
||||
{
|
||||
name: 'Question',
|
||||
value: 'question',
|
||||
},
|
||||
{
|
||||
name: 'Incident',
|
||||
value: 'incident',
|
||||
},
|
||||
{
|
||||
name: 'Problem',
|
||||
value: 'problem',
|
||||
},
|
||||
{
|
||||
name: 'Task',
|
||||
value: 'task',
|
||||
},
|
||||
],
|
||||
default: 'question',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Value',
|
||||
name: 'value',
|
||||
type: 'options',
|
||||
displayOptions: {
|
||||
show: {
|
||||
field: [
|
||||
'priority'
|
||||
],
|
||||
},
|
||||
hide: {
|
||||
operation:[
|
||||
'changed',
|
||||
'not_changed',
|
||||
],
|
||||
field: [
|
||||
'assignee',
|
||||
'group',
|
||||
'type',
|
||||
'status',
|
||||
],
|
||||
}
|
||||
},
|
||||
options: [
|
||||
{
|
||||
name: 'Low',
|
||||
value: 'low',
|
||||
},
|
||||
{
|
||||
name: 'Normal',
|
||||
value: 'normal',
|
||||
},
|
||||
{
|
||||
name: 'High',
|
||||
value: 'high',
|
||||
},
|
||||
{
|
||||
name: 'Urgent',
|
||||
value: 'urgent',
|
||||
},
|
||||
],
|
||||
default: 'low',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Value',
|
||||
name: 'value',
|
||||
type: 'options',
|
||||
typeOptions: {
|
||||
loadOptionsMethod: 'getGroups',
|
||||
},
|
||||
displayOptions: {
|
||||
show: {
|
||||
field: [
|
||||
'group'
|
||||
],
|
||||
},
|
||||
hide: {
|
||||
field: [
|
||||
'assignee',
|
||||
'priority',
|
||||
'type',
|
||||
'status',
|
||||
],
|
||||
},
|
||||
},
|
||||
default: '',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Value',
|
||||
name: 'value',
|
||||
type: 'options',
|
||||
typeOptions: {
|
||||
loadOptionsMethod: 'getUsers',
|
||||
},
|
||||
displayOptions: {
|
||||
show: {
|
||||
field: [
|
||||
'assignee'
|
||||
],
|
||||
},
|
||||
hide: {
|
||||
field: [
|
||||
'group',
|
||||
'priority',
|
||||
'type',
|
||||
'status',
|
||||
],
|
||||
},
|
||||
},
|
||||
default: '',
|
||||
description: '',
|
||||
},
|
||||
] as INodeProperties[];
|
||||
57
packages/nodes-base/nodes/Zendesk/GenericFunctions.ts
Normal file
57
packages/nodes-base/nodes/Zendesk/GenericFunctions.ts
Normal file
|
|
@ -0,0 +1,57 @@
|
|||
import { OptionsWithUri } from 'request';
|
||||
import {
|
||||
IExecuteFunctions,
|
||||
IHookFunctions,
|
||||
ILoadOptionsFunctions,
|
||||
IExecuteSingleFunctions,
|
||||
} from 'n8n-core';
|
||||
import { IDataObject } from 'n8n-workflow';
|
||||
|
||||
export async function zendeskApiRequest(this: IHookFunctions | IExecuteFunctions | IExecuteSingleFunctions | ILoadOptionsFunctions, method: string, resource: string, body: any = {}, qs: IDataObject = {}, uri?: string, option: IDataObject = {}): Promise<any> { // tslint:disable-line:no-any
|
||||
const credentials = this.getCredentials('zendeskApi');
|
||||
if (credentials === undefined) {
|
||||
throw new Error('No credentials got returned!');
|
||||
}
|
||||
const base64Key = Buffer.from(`${credentials.email}/token:${credentials.apiToken}`).toString('base64')
|
||||
let options: OptionsWithUri = {
|
||||
headers: { 'Authorization': `Basic ${base64Key}`},
|
||||
method,
|
||||
qs,
|
||||
body,
|
||||
uri: uri ||`${credentials.url}/api/v2${resource}.json`,
|
||||
json: true
|
||||
};
|
||||
options = Object.assign({}, options, option);
|
||||
if (Object.keys(options.body).length === 0) {
|
||||
delete options.body;
|
||||
}
|
||||
try {
|
||||
return await this.helpers.request!(options);
|
||||
} catch (err) {
|
||||
throw new Error(err);
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* Make an API request to paginated flow endpoint
|
||||
* and return all results
|
||||
*/
|
||||
export async function zendeskApiRequestAllItems(this: IHookFunctions | IExecuteFunctions| ILoadOptionsFunctions, propertyName: string, method: string, resource: string, body: any = {}, query: IDataObject = {}): Promise<any> { // tslint:disable-line:no-any
|
||||
|
||||
const returnData: IDataObject[] = [];
|
||||
|
||||
let responseData;
|
||||
|
||||
let uri: string | undefined;
|
||||
|
||||
do {
|
||||
responseData = await zendeskApiRequest.call(this, method, resource, body, query, uri);
|
||||
uri = responseData.next_page
|
||||
returnData.push.apply(returnData, responseData[propertyName]);
|
||||
} while (
|
||||
responseData.next_page !== undefined &&
|
||||
responseData.next_page !== null
|
||||
);
|
||||
|
||||
return returnData;
|
||||
}
|
||||
503
packages/nodes-base/nodes/Zendesk/TicketDescription.ts
Normal file
503
packages/nodes-base/nodes/Zendesk/TicketDescription.ts
Normal file
|
|
@ -0,0 +1,503 @@
|
|||
import { INodeProperties } from 'n8n-workflow';
|
||||
|
||||
export const ticketOperations = [
|
||||
{
|
||||
displayName: 'Operation',
|
||||
name: 'operation',
|
||||
type: 'options',
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
},
|
||||
},
|
||||
options: [
|
||||
{
|
||||
name: 'Create',
|
||||
value: 'create',
|
||||
description: 'Create a ticket',
|
||||
},
|
||||
{
|
||||
name: 'Update',
|
||||
value: 'update',
|
||||
description: 'Update a ticket'
|
||||
},
|
||||
{
|
||||
name: 'Get',
|
||||
value: 'get',
|
||||
description: 'Get a ticket'
|
||||
},
|
||||
{
|
||||
name: 'Get All',
|
||||
value: 'getAll',
|
||||
description: 'Get all tickets'
|
||||
},
|
||||
{
|
||||
name: 'Delete',
|
||||
value: 'delete',
|
||||
description: 'Delete a ticket'
|
||||
},
|
||||
],
|
||||
default: 'create',
|
||||
description: 'The operation to perform.',
|
||||
},
|
||||
] as INodeProperties[];
|
||||
|
||||
export const ticketFields = [
|
||||
|
||||
/* -------------------------------------------------------------------------- */
|
||||
/* ticket:create */
|
||||
/* -------------------------------------------------------------------------- */
|
||||
{
|
||||
displayName: 'Description',
|
||||
name: 'description',
|
||||
type: 'string',
|
||||
typeOptions: {
|
||||
alwaysOpenEditWindow: true,
|
||||
},
|
||||
default: '',
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'create',
|
||||
],
|
||||
},
|
||||
},
|
||||
required: true,
|
||||
description: 'The first comment on the ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Additional Fields',
|
||||
name: 'additionalFields',
|
||||
type: 'collection',
|
||||
placeholder: 'Add Field',
|
||||
default: {},
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'create',
|
||||
],
|
||||
},
|
||||
},
|
||||
options: [
|
||||
{
|
||||
displayName: 'External ID',
|
||||
name: 'externalId',
|
||||
type: 'string',
|
||||
default: '',
|
||||
description: 'An id you can use to link Zendesk Support tickets to local records',
|
||||
},
|
||||
{
|
||||
displayName: 'Subject',
|
||||
name: 'subject',
|
||||
type: 'string',
|
||||
default: '',
|
||||
description: 'The value of the subject field for this ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Recipient',
|
||||
name: 'recipient',
|
||||
type: 'string',
|
||||
default: '',
|
||||
description: 'The original recipient e-mail address of the ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Group',
|
||||
name: 'group',
|
||||
type: 'options',
|
||||
typeOptions: {
|
||||
loadOptionsMethod: 'getGroups',
|
||||
},
|
||||
default: '',
|
||||
description: 'The group this ticket is assigned to',
|
||||
},
|
||||
{
|
||||
displayName: 'Tags',
|
||||
name: 'tags',
|
||||
type: 'multiOptions',
|
||||
typeOptions: {
|
||||
loadOptionsMethod: 'getTags',
|
||||
},
|
||||
default: [],
|
||||
description: 'The array of tags applied to this ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Type',
|
||||
name: 'type',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Question',
|
||||
value: 'question',
|
||||
},
|
||||
{
|
||||
name: 'Incident',
|
||||
value: 'incident',
|
||||
},
|
||||
{
|
||||
name: 'Problem',
|
||||
value: 'problem',
|
||||
},
|
||||
{
|
||||
name: 'Task',
|
||||
value: 'task',
|
||||
},
|
||||
],
|
||||
default: '',
|
||||
description: 'The type of this ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Status',
|
||||
name: 'status',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Open',
|
||||
value: 'open',
|
||||
},
|
||||
{
|
||||
name: 'New',
|
||||
value: 'new',
|
||||
},
|
||||
{
|
||||
name: 'Pending',
|
||||
value: 'pending',
|
||||
},
|
||||
{
|
||||
name: 'Solved',
|
||||
value: 'solved',
|
||||
},
|
||||
{
|
||||
name: 'Closed',
|
||||
value: 'closed',
|
||||
},
|
||||
],
|
||||
default: '',
|
||||
description: 'The state of the ticket',
|
||||
}
|
||||
],
|
||||
},
|
||||
/* -------------------------------------------------------------------------- */
|
||||
/* ticket:update */
|
||||
/* -------------------------------------------------------------------------- */
|
||||
{
|
||||
displayName: 'ID',
|
||||
name: 'id',
|
||||
type: 'string',
|
||||
default: '',
|
||||
required: true,
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'update',
|
||||
],
|
||||
},
|
||||
},
|
||||
description: 'Ticket ID',
|
||||
},
|
||||
{
|
||||
displayName: 'Update Fields',
|
||||
name: 'updateFields',
|
||||
type: 'collection',
|
||||
placeholder: 'Add Field',
|
||||
default: {},
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'update',
|
||||
],
|
||||
},
|
||||
},
|
||||
options: [
|
||||
{
|
||||
displayName: 'External ID',
|
||||
name: 'externalId',
|
||||
type: 'string',
|
||||
default: '',
|
||||
description: 'An id you can use to link Zendesk Support tickets to local records',
|
||||
},
|
||||
{
|
||||
displayName: 'Subject',
|
||||
name: 'subject',
|
||||
type: 'string',
|
||||
default: '',
|
||||
description: 'The value of the subject field for this ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Recipient',
|
||||
name: 'recipient',
|
||||
type: 'string',
|
||||
default: '',
|
||||
description: 'The original recipient e-mail address of the ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Group',
|
||||
name: 'group',
|
||||
type: 'options',
|
||||
typeOptions: {
|
||||
loadOptionsMethod: 'getGroups',
|
||||
},
|
||||
default: '',
|
||||
description: 'The group this ticket is assigned to',
|
||||
},
|
||||
{
|
||||
displayName: 'Tags',
|
||||
name: 'tags',
|
||||
type: 'multiOptions',
|
||||
typeOptions: {
|
||||
loadOptionsMethod: 'getTags',
|
||||
},
|
||||
default: [],
|
||||
description: 'The array of tags applied to this ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Type',
|
||||
name: 'type',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Question',
|
||||
value: 'question',
|
||||
},
|
||||
{
|
||||
name: 'Incident',
|
||||
value: 'incident',
|
||||
},
|
||||
{
|
||||
name: 'Problem',
|
||||
value: 'problem',
|
||||
},
|
||||
{
|
||||
name: 'Task',
|
||||
value: 'task',
|
||||
},
|
||||
],
|
||||
default: '',
|
||||
description: 'The type of this ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Status',
|
||||
name: 'status',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Open',
|
||||
value: 'open',
|
||||
},
|
||||
{
|
||||
name: 'New',
|
||||
value: 'new',
|
||||
},
|
||||
{
|
||||
name: 'Pending',
|
||||
value: 'pending',
|
||||
},
|
||||
{
|
||||
name: 'Solved',
|
||||
value: 'solved',
|
||||
},
|
||||
{
|
||||
name: 'Closed',
|
||||
value: 'closed',
|
||||
},
|
||||
],
|
||||
default: '',
|
||||
description: 'The state of the ticket',
|
||||
}
|
||||
],
|
||||
},
|
||||
/* -------------------------------------------------------------------------- */
|
||||
/* ticket:get */
|
||||
/* -------------------------------------------------------------------------- */
|
||||
{
|
||||
displayName: 'ID',
|
||||
name: 'id',
|
||||
type: 'string',
|
||||
default: '',
|
||||
required: true,
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'get',
|
||||
],
|
||||
},
|
||||
},
|
||||
description: 'Ticket ID',
|
||||
},
|
||||
/* -------------------------------------------------------------------------- */
|
||||
/* ticket:getAll */
|
||||
/* -------------------------------------------------------------------------- */
|
||||
{
|
||||
displayName: 'Return All',
|
||||
name: 'returnAll',
|
||||
type: 'boolean',
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'getAll',
|
||||
],
|
||||
},
|
||||
},
|
||||
default: false,
|
||||
description: 'If all results should be returned or only up to a given limit.',
|
||||
},
|
||||
{
|
||||
displayName: 'Limit',
|
||||
name: 'limit',
|
||||
type: 'number',
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'getAll',
|
||||
],
|
||||
returnAll: [
|
||||
false,
|
||||
],
|
||||
},
|
||||
},
|
||||
typeOptions: {
|
||||
minValue: 1,
|
||||
maxValue: 100,
|
||||
},
|
||||
default: 100,
|
||||
description: 'How many results to return.',
|
||||
},
|
||||
{
|
||||
displayName: 'Options',
|
||||
name: 'options',
|
||||
type: 'collection',
|
||||
placeholder: 'Add Option',
|
||||
default: {},
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'getAll',
|
||||
],
|
||||
},
|
||||
},
|
||||
options: [
|
||||
{
|
||||
displayName: 'Status',
|
||||
name: 'status',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Open',
|
||||
value: 'open',
|
||||
},
|
||||
{
|
||||
name: 'New',
|
||||
value: 'new',
|
||||
},
|
||||
{
|
||||
name: 'Pending',
|
||||
value: 'pending',
|
||||
},
|
||||
{
|
||||
name: 'Solved',
|
||||
value: 'solved',
|
||||
},
|
||||
{
|
||||
name: 'Closed',
|
||||
value: 'closed',
|
||||
},
|
||||
],
|
||||
default: '',
|
||||
description: 'The state of the ticket',
|
||||
},
|
||||
{
|
||||
displayName: 'Sort By',
|
||||
name: 'sortBy',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Updated At',
|
||||
value: 'updated_at',
|
||||
},
|
||||
{
|
||||
name: 'Created At',
|
||||
value: 'created_at',
|
||||
},
|
||||
{
|
||||
name: 'Priority',
|
||||
value: 'priority',
|
||||
},
|
||||
{
|
||||
name: 'Status',
|
||||
value: 'status',
|
||||
},
|
||||
{
|
||||
name: 'Ticket Type',
|
||||
value: 'ticket_type',
|
||||
},
|
||||
],
|
||||
default: 'updated_at',
|
||||
description: 'Defaults to sorting by relevance',
|
||||
},
|
||||
{
|
||||
displayName: 'Sort Order',
|
||||
name: 'sortOrder',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Asc',
|
||||
value: 'asc',
|
||||
},
|
||||
{
|
||||
name: 'Desc',
|
||||
value: 'desc',
|
||||
},
|
||||
],
|
||||
default: 'desc',
|
||||
description: 'Sort order',
|
||||
}
|
||||
],
|
||||
},
|
||||
|
||||
/* -------------------------------------------------------------------------- */
|
||||
/* ticket:delete */
|
||||
/* -------------------------------------------------------------------------- */
|
||||
{
|
||||
displayName: 'ID',
|
||||
name: 'id',
|
||||
type: 'string',
|
||||
default: '',
|
||||
required: true,
|
||||
displayOptions: {
|
||||
show: {
|
||||
resource: [
|
||||
'ticket',
|
||||
],
|
||||
operation: [
|
||||
'delete',
|
||||
],
|
||||
},
|
||||
},
|
||||
description: 'Ticket ID',
|
||||
},
|
||||
] as INodeProperties[];
|
||||
16
packages/nodes-base/nodes/Zendesk/TicketInterface.ts
Normal file
16
packages/nodes-base/nodes/Zendesk/TicketInterface.ts
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
import { IDataObject } from "n8n-workflow";
|
||||
|
||||
export interface ITicket {
|
||||
subject?: string;
|
||||
comment?: IComment;
|
||||
type?: string;
|
||||
group?: string;
|
||||
external_id?: string;
|
||||
tags?: string[];
|
||||
status?: string;
|
||||
recipient?: string;
|
||||
}
|
||||
|
||||
export interface IComment {
|
||||
body?: string;
|
||||
}
|
||||
238
packages/nodes-base/nodes/Zendesk/Zendesk.node.ts
Normal file
238
packages/nodes-base/nodes/Zendesk/Zendesk.node.ts
Normal file
|
|
@ -0,0 +1,238 @@
|
|||
import {
|
||||
IExecuteFunctions,
|
||||
} from 'n8n-core';
|
||||
import {
|
||||
IDataObject,
|
||||
INodeTypeDescription,
|
||||
INodeExecutionData,
|
||||
INodeType,
|
||||
ILoadOptionsFunctions,
|
||||
INodePropertyOptions,
|
||||
} from 'n8n-workflow';
|
||||
import {
|
||||
zendeskApiRequest,
|
||||
zendeskApiRequestAllItems,
|
||||
} from './GenericFunctions';
|
||||
import {
|
||||
ticketFields,
|
||||
ticketOperations
|
||||
} from './TicketDescription';
|
||||
import {
|
||||
ITicket,
|
||||
IComment,
|
||||
} from './TicketInterface';
|
||||
|
||||
export class Zendesk implements INodeType {
|
||||
description: INodeTypeDescription = {
|
||||
displayName: 'Zendesk',
|
||||
name: 'zendesk',
|
||||
icon: 'file:zendesk.png',
|
||||
group: ['output'],
|
||||
version: 1,
|
||||
subtitle: '={{$parameter["operation"] + ": " + $parameter["resource"]}}',
|
||||
description: 'Consume Zendesk API',
|
||||
defaults: {
|
||||
name: 'Zendesk',
|
||||
color: '#13353c',
|
||||
},
|
||||
inputs: ['main'],
|
||||
outputs: ['main'],
|
||||
credentials: [
|
||||
{
|
||||
name: 'zendeskApi',
|
||||
required: true,
|
||||
}
|
||||
],
|
||||
properties: [
|
||||
{
|
||||
displayName: 'Resource',
|
||||
name: 'resource',
|
||||
type: 'options',
|
||||
options: [
|
||||
{
|
||||
name: 'Ticket',
|
||||
value: 'ticket',
|
||||
description: 'Tickets are the means through which your end users (customers) communicate with agents in Zendesk Support.',
|
||||
},
|
||||
],
|
||||
default: 'ticket',
|
||||
description: 'Resource to consume.',
|
||||
},
|
||||
...ticketOperations,
|
||||
...ticketFields,
|
||||
],
|
||||
};
|
||||
|
||||
methods = {
|
||||
loadOptions: {
|
||||
// Get all the groups to display them to user so that he can
|
||||
// select them easily
|
||||
async getGroups(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {
|
||||
const returnData: INodePropertyOptions[] = [];
|
||||
const groups = await zendeskApiRequestAllItems.call(this, 'groups', 'GET', '/groups');
|
||||
for (const group of groups) {
|
||||
const groupName = group.name;
|
||||
const groupId = group.id;
|
||||
returnData.push({
|
||||
name: groupName,
|
||||
value: groupId,
|
||||
});
|
||||
}
|
||||
return returnData;
|
||||
},
|
||||
// Get all the tags to display them to user so that he can
|
||||
// select them easily
|
||||
async getTags(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {
|
||||
const returnData: INodePropertyOptions[] = [];
|
||||
const tags = await zendeskApiRequestAllItems.call(this, 'tags', 'GET', '/tags');
|
||||
for (const tag of tags) {
|
||||
const tagName = tag.name;
|
||||
const tagId = tag.name;
|
||||
returnData.push({
|
||||
name: tagName,
|
||||
value: tagId,
|
||||
});
|
||||
}
|
||||
return returnData;
|
||||
},
|
||||
}
|
||||
};
|
||||
|
||||
async execute(this: IExecuteFunctions): Promise<INodeExecutionData[][]> {
|
||||
const items = this.getInputData();
|
||||
const returnData: IDataObject[] = [];
|
||||
const length = items.length as unknown as number;
|
||||
let qs: IDataObject = {};
|
||||
let responseData;
|
||||
for (let i = 0; i < length; i++) {
|
||||
const resource = this.getNodeParameter('resource', 0) as string;
|
||||
const operation = this.getNodeParameter('operation', 0) as string;
|
||||
//https://developer.zendesk.com/rest_api/docs/support/introduction
|
||||
if (resource === 'ticket') {
|
||||
//https://developer.zendesk.com/rest_api/docs/support/tickets
|
||||
if (operation === 'create') {
|
||||
const description = this.getNodeParameter('description', i) as string;
|
||||
const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject;
|
||||
const comment: IComment = {
|
||||
body: description,
|
||||
};
|
||||
const body: ITicket = {
|
||||
comment,
|
||||
};
|
||||
if (additionalFields.type) {
|
||||
body.type = additionalFields.type as string;
|
||||
}
|
||||
if (additionalFields.externalId) {
|
||||
body.external_id = additionalFields.externalId as string;
|
||||
}
|
||||
if (additionalFields.subject) {
|
||||
body.subject = additionalFields.subject as string;
|
||||
}
|
||||
if (additionalFields.status) {
|
||||
body.status = additionalFields.status as string;
|
||||
}
|
||||
if (additionalFields.recipient) {
|
||||
body.recipient = additionalFields.recipient as string;
|
||||
}
|
||||
if (additionalFields.group) {
|
||||
body.group = additionalFields.group as string;
|
||||
}
|
||||
if (additionalFields.tags) {
|
||||
body.tags = additionalFields.tags as string[];
|
||||
}
|
||||
try {
|
||||
responseData = await zendeskApiRequest.call(this, 'POST', '/tickets', { ticket: body });
|
||||
responseData = responseData.ticket;
|
||||
} catch (err) {
|
||||
throw new Error(`Zendesk Error: ${err}`);
|
||||
}
|
||||
}
|
||||
//https://developer.zendesk.com/rest_api/docs/support/tickets#update-ticket
|
||||
if (operation === 'update') {
|
||||
const ticketId = this.getNodeParameter('id', i) as string;
|
||||
const updateFields = this.getNodeParameter('updateFields', i) as IDataObject;
|
||||
const body: ITicket = {};
|
||||
if (updateFields.type) {
|
||||
body.type = updateFields.type as string;
|
||||
}
|
||||
if (updateFields.externalId) {
|
||||
body.external_id = updateFields.externalId as string;
|
||||
}
|
||||
if (updateFields.subject) {
|
||||
body.subject = updateFields.subject as string;
|
||||
}
|
||||
if (updateFields.status) {
|
||||
body.status = updateFields.status as string;
|
||||
}
|
||||
if (updateFields.recipient) {
|
||||
body.recipient = updateFields.recipient as string;
|
||||
}
|
||||
if (updateFields.group) {
|
||||
body.group = updateFields.group as string;
|
||||
}
|
||||
if (updateFields.tags) {
|
||||
body.tags = updateFields.tags as string[];
|
||||
}
|
||||
try {
|
||||
responseData = await zendeskApiRequest.call(this, 'PUT', `/tickets/${ticketId}`, { ticket: body });
|
||||
responseData = responseData.ticket;
|
||||
} catch (err) {
|
||||
throw new Error(`Zendesk Error: ${err}`);
|
||||
}
|
||||
}
|
||||
//https://developer.zendesk.com/rest_api/docs/support/tickets#show-ticket
|
||||
if (operation === 'get') {
|
||||
const ticketId = this.getNodeParameter('id', i) as string;
|
||||
try {
|
||||
responseData = await zendeskApiRequest.call(this, 'GET', `/tickets/${ticketId}`, {});
|
||||
responseData = responseData.ticket;
|
||||
} catch (err) {
|
||||
throw new Error(`Zendesk Error: ${err}`);
|
||||
}
|
||||
}
|
||||
//https://developer.zendesk.com/rest_api/docs/support/search#list-search-results
|
||||
if (operation === 'getAll') {
|
||||
const returnAll = this.getNodeParameter('returnAll', i) as boolean;
|
||||
const options = this.getNodeParameter('options', i) as IDataObject;
|
||||
qs.query = 'type:ticket'
|
||||
if (options.status) {
|
||||
qs.query += ` status:${options.status}`
|
||||
}
|
||||
if (options.sortBy) {
|
||||
qs.sort_by = options.sortBy;
|
||||
}
|
||||
if (options.sortOrder) {
|
||||
qs.sort_order = options.sortOrder;
|
||||
}
|
||||
try {
|
||||
if (returnAll) {
|
||||
responseData = await zendeskApiRequestAllItems.call(this, 'results', 'GET', `/search`, {}, qs);
|
||||
} else {
|
||||
const limit = this.getNodeParameter('limit', i) as number;
|
||||
qs.per_page = limit;
|
||||
responseData = await zendeskApiRequest.call(this, 'GET', `/search`, {}, qs);
|
||||
responseData = responseData.results;
|
||||
}
|
||||
} catch (err) {
|
||||
throw new Error(`Zendesk Error: ${err}`);
|
||||
}
|
||||
}
|
||||
//https://developer.zendesk.com/rest_api/docs/support/tickets#delete-ticket
|
||||
if (operation === 'delete') {
|
||||
const ticketId = this.getNodeParameter('id', i) as string;
|
||||
try {
|
||||
responseData = await zendeskApiRequest.call(this, 'DELETE', `/tickets/${ticketId}`, {});
|
||||
} catch (err) {
|
||||
throw new Error(`Zendesk Error: ${err}`);
|
||||
}
|
||||
}
|
||||
}
|
||||
if (Array.isArray(responseData)) {
|
||||
returnData.push.apply(returnData, responseData as IDataObject[]);
|
||||
} else {
|
||||
returnData.push(responseData as IDataObject);
|
||||
}
|
||||
}
|
||||
return [this.helpers.returnJsonArray(returnData)];
|
||||
}
|
||||
}
|
||||
533
packages/nodes-base/nodes/Zendesk/ZendeskTrigger.node.ts
Normal file
533
packages/nodes-base/nodes/Zendesk/ZendeskTrigger.node.ts
Normal file
|
|
@ -0,0 +1,533 @@
|
|||
import {
|
||||
IHookFunctions,
|
||||
IWebhookFunctions,
|
||||
} from 'n8n-core';
|
||||
|
||||
import {
|
||||
INodeTypeDescription,
|
||||
INodeType,
|
||||
IWebhookResponseData,
|
||||
IDataObject,
|
||||
INodePropertyOptions,
|
||||
ILoadOptionsFunctions,
|
||||
} from 'n8n-workflow';
|
||||
|
||||
import {
|
||||
zendeskApiRequest,
|
||||
zendeskApiRequestAllItems,
|
||||
} from './GenericFunctions';
|
||||
import {
|
||||
conditionFields
|
||||
} from './ConditionDescription';
|
||||
|
||||
export class ZendeskTrigger implements INodeType {
|
||||
description: INodeTypeDescription = {
|
||||
displayName: 'Zendesk Trigger',
|
||||
name: 'zendesk',
|
||||
icon: 'file:zendesk.png',
|
||||
group: ['trigger'],
|
||||
version: 1,
|
||||
description: 'Handle Zendesk events via webhooks',
|
||||
defaults: {
|
||||
name: 'Zendesk Trigger',
|
||||
color: '#13353c',
|
||||
},
|
||||
inputs: [],
|
||||
outputs: ['main'],
|
||||
credentials: [
|
||||
{
|
||||
name: 'zendeskApi',
|
||||
required: true,
|
||||
}
|
||||
],
|
||||
webhooks: [
|
||||
{
|
||||
name: 'default',
|
||||
httpMethod: 'POST',
|
||||
responseMode: 'onReceived',
|
||||
path: 'webhook',
|
||||
},
|
||||
],
|
||||
properties: [
|
||||
{
|
||||
displayName: 'Service',
|
||||
name: 'service',
|
||||
type: 'options',
|
||||
required: true,
|
||||
options: [
|
||||
{
|
||||
name: 'Support',
|
||||
value: 'support',
|
||||
}
|
||||
],
|
||||
default: 'support',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Title',
|
||||
name: 'title',
|
||||
type: 'string',
|
||||
displayOptions: {
|
||||
show: {
|
||||
service: [
|
||||
'support'
|
||||
]
|
||||
}
|
||||
},
|
||||
required: true,
|
||||
default: '',
|
||||
description: '',
|
||||
},
|
||||
{
|
||||
displayName: 'Options',
|
||||
name: 'options',
|
||||
type: 'collection',
|
||||
displayOptions: {
|
||||
show: {
|
||||
service: [
|
||||
'support'
|
||||
],
|
||||
},
|
||||
},
|
||||
default: {},
|
||||
options: [
|
||||
{
|
||||
displayName: 'Fields',
|
||||
name: 'fields',
|
||||
type: 'multiOptions',
|
||||
default: [],
|
||||
options: [
|
||||
{
|
||||
name: 'Title',
|
||||
value: 'ticket.title',
|
||||
description: `Ticket's subject`,
|
||||
},
|
||||
{
|
||||
name: 'Description',
|
||||
value: 'ticket.description',
|
||||
description: `Ticket's description`,
|
||||
},
|
||||
{
|
||||
name: 'URL',
|
||||
value: 'ticket.url',
|
||||
description: `Ticket's URL`,
|
||||
},
|
||||
{
|
||||
name: 'ID',
|
||||
value: 'ticket.id',
|
||||
description: `Ticket's ID`,
|
||||
},
|
||||
{
|
||||
name: 'External ID',
|
||||
value: 'ticket.external_id',
|
||||
description: `Ticket's external ID`,
|
||||
},
|
||||
{
|
||||
name: 'Via',
|
||||
value: 'ticket.via',
|
||||
description: `Ticket's source`
|
||||
},
|
||||
{
|
||||
name: 'Status',
|
||||
value: 'ticket.status',
|
||||
description: `Ticket's status`,
|
||||
},
|
||||
{
|
||||
name: 'Priority',
|
||||
value: 'ticket.priority',
|
||||
description: `Ticket's priority`,
|
||||
},
|
||||
{
|
||||
name: 'Type',
|
||||
value: 'ticket.ticket_type',
|
||||
description: `Ticket's type`,
|
||||
},
|
||||
{
|
||||
name: 'Group Name',
|
||||
value: 'ticket.group.name',
|
||||
description: `Ticket's assigned group`,
|
||||
},
|
||||
{
|
||||
name: 'Brand Name',
|
||||
value: 'ticket.brand.name',
|
||||
description: `Ticket's brand`,
|
||||
},
|
||||
{
|
||||
name: 'Due Date',
|
||||
value: 'ticket.due_date',
|
||||
description: `Ticket's due date (relevant for tickets of type Task)`,
|
||||
},
|
||||
{
|
||||
name: 'Account',
|
||||
value: 'ticket.account',
|
||||
description: `This Zendesk Support's account name`,
|
||||
},
|
||||
{
|
||||
name: 'Assignee Email',
|
||||
value: 'ticket.assignee.email',
|
||||
description: `Ticket assignee email (if any)`,
|
||||
},
|
||||
{
|
||||
name: 'Assignee Name',
|
||||
value: 'ticket.assignee.name',
|
||||
description: `Assignee's full name`,
|
||||
},
|
||||
{
|
||||
name: 'Assignee First Name',
|
||||
value: 'ticket.assignee.first_name',
|
||||
description: `Assignee's first name`,
|
||||
},
|
||||
{
|
||||
name: 'Assignee Last Name',
|
||||
value: 'ticket.assignee.last_name',
|
||||
description: `Assignee's last name`,
|
||||
},
|
||||
{
|
||||
name: 'Requester Full Name',
|
||||
value: 'ticket.requester.name',
|
||||
description: `Requester's full name`,
|
||||
},
|
||||
{
|
||||
name: 'Requester First Name',
|
||||
value: 'ticket.requester.first_name',
|
||||
description: `Requester's first name`,
|
||||
},
|
||||
{
|
||||
name: 'Requester Last Name',
|
||||
value: 'ticket.requester.last_name',
|
||||
description: `Requester's last name`,
|
||||
},
|
||||
{
|
||||
name: 'Requester Email',
|
||||
value: 'ticket.requester.email',
|
||||
description: `Requester's email`,
|
||||
},
|
||||
{
|
||||
name: 'Requester Language',
|
||||
value: 'ticket.requester.language',
|
||||
description: `Requester's language`,
|
||||
},
|
||||
{
|
||||
name: 'Requester Phone',
|
||||
value: 'ticket.requester.phone',
|
||||
description: `Requester's phone number`,
|
||||
},
|
||||
{
|
||||
name: 'Requester External ID',
|
||||
value: 'ticket.requester.external_id',
|
||||
description: `Requester's external ID`,
|
||||
},
|
||||
{
|
||||
name: 'Requester Field',
|
||||
value: 'ticket.requester.requester_field',
|
||||
description: `Name or email`,
|
||||
},
|
||||
{
|
||||
name: 'Requester Details',
|
||||
value: 'ticket.requester.details',
|
||||
description: `Detailed information about the ticket's requester`,
|
||||
},
|
||||
{
|
||||
name: 'Requester Organization',
|
||||
value: 'ticket.organization.name',
|
||||
description: `Requester's organization`,
|
||||
},
|
||||
{
|
||||
name: `Ticket's Organization External ID`,
|
||||
value: 'ticket.organization.external_id',
|
||||
description: `Ticket's organization external ID`,
|
||||
},
|
||||
{
|
||||
name: `Organization details`,
|
||||
value: 'ticket.organization.details',
|
||||
description: `The details about the organization of the ticket's requester`,
|
||||
},
|
||||
{
|
||||
name: `Organization Note`,
|
||||
value: 'ticket.organization.notes',
|
||||
description: `The notes about the organization of the ticket's requester`,
|
||||
},
|
||||
{
|
||||
name: `Ticket's CCs`,
|
||||
value: 'ticket.ccs',
|
||||
description: `Ticket's CCs`,
|
||||
},
|
||||
{
|
||||
name: `Ticket's CCs names`,
|
||||
value: 'ticket.cc_names',
|
||||
description: `Ticket's CCs names`,
|
||||
},
|
||||
{
|
||||
name: `Ticket's tags`,
|
||||
value: 'ticket.tags',
|
||||
description: `Ticket's tags`,
|
||||
},
|
||||
{
|
||||
name: `Current Holiday Name`,
|
||||
value: 'ticket.current_holiday_name',
|
||||
description: `Displays the name of the current holiday on the ticket's schedule`,
|
||||
},
|
||||
{
|
||||
name: `Current User Name `,
|
||||
value: 'current_user.name',
|
||||
description: `Your full name`,
|
||||
},
|
||||
{
|
||||
name: `Current User First Name `,
|
||||
value: 'current_user.first_name',
|
||||
description: 'Your first name',
|
||||
},
|
||||
{
|
||||
name: `Current User Email `,
|
||||
value: 'current_user.email',
|
||||
description: 'Your primary email',
|
||||
},
|
||||
{
|
||||
name: `Current User Organization Name `,
|
||||
value: 'current_user.organization.name',
|
||||
description: 'Your default organization',
|
||||
},
|
||||
{
|
||||
name: `Current User Organization Details `,
|
||||
value: 'current_user.organization.details',
|
||||
description: `Your default organization's details`,
|
||||
},
|
||||
{
|
||||
name: `Current User Organization Notes `,
|
||||
value: 'current_user.organization.notes',
|
||||
description: `Your default organization's note`,
|
||||
},
|
||||
{
|
||||
name: `Current User Language `,
|
||||
value: 'current_user.language',
|
||||
description: `Your chosen language`,
|
||||
},
|
||||
{
|
||||
name: `Current User External ID `,
|
||||
value: 'current_user.external_id',
|
||||
description: 'Your external ID',
|
||||
},
|
||||
{
|
||||
name: `Current User Notes `,
|
||||
value: 'current_user.notes',
|
||||
description: 'Your notes, stored in your profile',
|
||||
},
|
||||
{
|
||||
name: `Satisfation Current Rating `,
|
||||
value: 'satisfaction.current_rating',
|
||||
description: 'The text of the current satisfaction rating',
|
||||
},
|
||||
{
|
||||
name: `Satisfation Current Comment `,
|
||||
value: 'satisfaction.current_comment',
|
||||
description: 'The text of the current satisfaction rating comment``',
|
||||
},
|
||||
],
|
||||
},
|
||||
],
|
||||
placeholder: 'Add Option',
|
||||
},
|
||||
{
|
||||
displayName: 'Conditions',
|
||||
name: 'conditions',
|
||||
placeholder: 'Add Condition',
|
||||
type: 'fixedCollection',
|
||||
typeOptions: {
|
||||
multipleValues: true,
|
||||
},
|
||||
displayOptions: {
|
||||
show: {
|
||||
service: [
|
||||
'support'
|
||||
],
|
||||
}
|
||||
},
|
||||
description: 'The condition to set.',
|
||||
default: {},
|
||||
options: [
|
||||
{
|
||||
name: 'all',
|
||||
displayName: 'All',
|
||||
values: [
|
||||
...conditionFields,
|
||||
]
|
||||
},
|
||||
{
|
||||
name: 'any',
|
||||
displayName: 'Any',
|
||||
values: [
|
||||
...conditionFields,
|
||||
]
|
||||
},
|
||||
],
|
||||
},
|
||||
],
|
||||
|
||||
};
|
||||
methods = {
|
||||
loadOptions: {
|
||||
// Get all the groups to display them to user so that he can
|
||||
// select them easily
|
||||
async getGroups(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {
|
||||
const returnData: INodePropertyOptions[] = [];
|
||||
const groups = await zendeskApiRequestAllItems.call(this, 'groups', 'GET', '/groups');
|
||||
for (const group of groups) {
|
||||
const groupName = group.name;
|
||||
const groupId = group.id;
|
||||
returnData.push({
|
||||
name: groupName,
|
||||
value: groupId,
|
||||
});
|
||||
}
|
||||
return returnData;
|
||||
},
|
||||
// Get all the users to display them to user so that he can
|
||||
// select them easily
|
||||
async getUsers(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {
|
||||
const returnData: INodePropertyOptions[] = [];
|
||||
const users = await zendeskApiRequestAllItems.call(this, 'users', 'GET', '/users');
|
||||
for (const user of users) {
|
||||
const userName = user.name;
|
||||
const userId = user.id;
|
||||
returnData.push({
|
||||
name: userName,
|
||||
value: userId,
|
||||
});
|
||||
}
|
||||
returnData.push({
|
||||
name: 'Current User',
|
||||
value: 'current_user',
|
||||
})
|
||||
returnData.push({
|
||||
name: 'Requester',
|
||||
value: 'requester_id',
|
||||
})
|
||||
return returnData;
|
||||
},
|
||||
}
|
||||
};
|
||||
// @ts-ignore
|
||||
webhookMethods = {
|
||||
default: {
|
||||
async checkExists(this: IHookFunctions): Promise<boolean> {
|
||||
const webhookData = this.getWorkflowStaticData('node');
|
||||
if (webhookData.webhookId === undefined) {
|
||||
return false;
|
||||
}
|
||||
const endpoint = `/triggers/${webhookData.webhookId}`;
|
||||
try {
|
||||
await zendeskApiRequest.call(this, 'GET', endpoint);
|
||||
} catch (e) {
|
||||
return false;
|
||||
}
|
||||
return true;
|
||||
},
|
||||
async create(this: IHookFunctions): Promise<boolean> {
|
||||
const webhookUrl = this.getNodeWebhookUrl('default');
|
||||
const webhookData = this.getWorkflowStaticData('node');
|
||||
const service = this.getNodeParameter('service') as string;
|
||||
if (service === 'support') {
|
||||
const aux: IDataObject = {};
|
||||
const message: IDataObject = {};
|
||||
const resultAll = [], resultAny = [];
|
||||
const title = this.getNodeParameter('title') as string;
|
||||
const conditions = this.getNodeParameter('conditions') as IDataObject;
|
||||
const options = this.getNodeParameter('options') as IDataObject;
|
||||
if (Object.keys(conditions).length === 0) {
|
||||
throw new Error('You must have at least one condition');
|
||||
}
|
||||
if (options.fields) {
|
||||
// @ts-ignore
|
||||
for (let field of options.fields) {
|
||||
// @ts-ignore
|
||||
message[field] = `{{${field}}}`;
|
||||
}
|
||||
} else {
|
||||
message['ticket.id'] = '{{ticket.id}}'
|
||||
}
|
||||
const conditionsAll = conditions.all as [IDataObject];
|
||||
if (conditionsAll) {
|
||||
for (let conditionAll of conditionsAll) {
|
||||
aux.field = conditionAll.field;
|
||||
aux.operator = conditionAll.operation;
|
||||
if (conditionAll.operation !== 'changed'
|
||||
&& conditionAll.operation !== 'not_changed') {
|
||||
aux.value = conditionAll.value;
|
||||
} else {
|
||||
aux.value = null;
|
||||
}
|
||||
resultAll.push(aux)
|
||||
}
|
||||
}
|
||||
const conditionsAny = conditions.any as [IDataObject];
|
||||
if (conditionsAny) {
|
||||
for (let conditionAny of conditionsAny) {
|
||||
aux.field = conditionAny.field;
|
||||
aux.operator = conditionAny.operation;
|
||||
if (conditionAny.operation !== 'changed'
|
||||
&& conditionAny.operation !== 'not_changed') {
|
||||
aux.value = conditionAny.value;
|
||||
} else {
|
||||
aux.value = null;
|
||||
}
|
||||
resultAny.push(aux)
|
||||
}
|
||||
}
|
||||
const bodyTrigger: IDataObject = {
|
||||
trigger: {
|
||||
title,
|
||||
conditions: {
|
||||
all: resultAll,
|
||||
any: resultAny,
|
||||
},
|
||||
actions: [
|
||||
{
|
||||
field: 'notification_target',
|
||||
value: [],
|
||||
}
|
||||
]
|
||||
},
|
||||
}
|
||||
const bodyTarget: IDataObject = {
|
||||
target: {
|
||||
title: 'N8N webhook',
|
||||
type: 'http_target',
|
||||
target_url: webhookUrl,
|
||||
method: 'POST',
|
||||
active: true,
|
||||
content_type: 'application/json',
|
||||
},
|
||||
};
|
||||
const { target } = await zendeskApiRequest.call(this, 'POST', '/targets', bodyTarget);
|
||||
// @ts-ignore
|
||||
bodyTrigger.trigger.actions[0].value = [target.id, JSON.stringify(message)];
|
||||
const { trigger } = await zendeskApiRequest.call(this, 'POST', '/triggers', bodyTrigger);
|
||||
webhookData.webhookId = trigger.id;
|
||||
webhookData.targetId = target.id;
|
||||
}
|
||||
return true;
|
||||
},
|
||||
async delete(this: IHookFunctions): Promise<boolean> {
|
||||
const webhookData = this.getWorkflowStaticData('node');
|
||||
try {
|
||||
await zendeskApiRequest.call(this, 'DELETE', `/triggers/${webhookData.webhookId}`);
|
||||
await zendeskApiRequest.call(this, 'DELETE', `/targets/${webhookData.targetId}`);
|
||||
} catch(error) {
|
||||
return false;
|
||||
}
|
||||
delete webhookData.webhookId;
|
||||
delete webhookData.targetId
|
||||
return true;
|
||||
},
|
||||
},
|
||||
};
|
||||
|
||||
async webhook(this: IWebhookFunctions): Promise<IWebhookResponseData> {
|
||||
const req = this.getRequestObject();
|
||||
return {
|
||||
workflowData: [
|
||||
this.helpers.returnJsonArray(req.body)
|
||||
],
|
||||
};
|
||||
}
|
||||
}
|
||||
BIN
packages/nodes-base/nodes/Zendesk/zendesk.png
Normal file
BIN
packages/nodes-base/nodes/Zendesk/zendesk.png
Normal file
Binary file not shown.
|
After Width: | Height: | Size: 3.4 KiB |
|
|
@ -78,7 +78,8 @@
|
|||
"dist/credentials/TypeformApi.credentials.js",
|
||||
"dist/credentials/TogglApi.credentials.js",
|
||||
"dist/credentials/VeroApi.credentials.js",
|
||||
"dist/credentials/WordpressApi.credentials.js"
|
||||
"dist/credentials/WordpressApi.credentials.js",
|
||||
"dist/credentials/ZendeskApi.credentials.js"
|
||||
],
|
||||
"nodes": [
|
||||
"dist/nodes/ActiveCampaign/ActiveCampaign.node.js",
|
||||
|
|
@ -171,7 +172,9 @@
|
|||
"dist/nodes/WriteBinaryFile.node.js",
|
||||
"dist/nodes/Webhook.node.js",
|
||||
"dist/nodes/Wordpress/Wordpress.node.js",
|
||||
"dist/nodes/Xml.node.js"
|
||||
"dist/nodes/Xml.node.js",
|
||||
"dist/nodes/Zendesk/ZendeskTrigger.node.js",
|
||||
"dist/nodes/Zendesk/Zendesk.node.js"
|
||||
]
|
||||
},
|
||||
"devDependencies": {
|
||||
|
|
|
|||
Loading…
Reference in a new issue